KNOW HK vs Unifocus INS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KNOW HK
This software streamlines hotel housekeeping operations by automating tasks, providing guest preferences, and tracking room status. It helps hotels reduce costs, go green, and improve efficiency for both supervisors and attendants.
- Automates daily housekeeping tasks
- Provides guest preference information
- Tracks room attendants and status
- Manages environmentally friendly cleaning programs
- Reduces paper consumption and phone calls
- Offers 360-degree view for supervisors
- Enables direct room status updates in PMS
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KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS
Unifocus INS
Streamline hotel operations with customizable checklists for inspections. Assign tasks, capture rich data with images and comments, and generate reports to ensure high standards and guest satisfaction. Supports offline mode and multiple languages.
- Customizable checklists
- Multiple scoring options
- Rich data capture (images, comments)
- Offline mode
- Standard and customizable reports
- Multi-lingual support
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Unifocus Inspection is a versatile application designed for hotel management teams to streamline their operations with customizable checklists. Users can create, assign, and track various checklists, receive real-time updates, and generate reports to maintain high standards and enhance guest satisfaction. 1) User Defined checklists 2) Multiple Scoring Options (pass/fail or rating scale) 3) Rich data capture including images, comments and other user defined fields 4) Complete SaaS offering 5) Integration with UNIFOCUS SERVICE 6) Offline Mode permits inspection in poor network coverage areas 7) Standard and customizable reports 8) Multi Lingual Support
Screenshots
Verdict
The clearest difference is ratings volume: KNOW HK at 4 against Unifocus INS's 1. KNOW HK also leads on iOS requirement (12.0 vs 15.6). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for KNOW HK against 5.0 for Unifocus INS. Both are backed by a comparable volume of ratings — 4 and 1 respectively.
KNOW HK ships an update every 2 months, Unifocus INS every 4 months. Both last shipped on October 24, 2026.
| Parameter | KNOW HK | Unifocus INS |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (4 ratings) | 5.0 (1 ratings) |
| Number of ratings | 4 — better | 1 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 43 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | Knowcross Ltd | Unifocus, LP |
Customer experience
KNOW HK
Unifocus INS
In-app purchases
KNOW HK
No in-app purchases
Unifocus INS
No in-app purchases








