KNOW HK vs Unifocus Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KNOW HK
This software streamlines hotel housekeeping operations by automating tasks, providing guest preferences, and tracking room status. It helps hotels reduce costs, go green, and improve efficiency for both supervisors and attendants.
- Automates daily housekeeping tasks
- Provides guest preference information
- Tracks room attendants and status
- Manages environmentally friendly cleaning programs
- Reduces paper consumption and phone calls
- Offers 360-degree view for supervisors
- Enables direct room status updates in PMS
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KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS
Unifocus Service
This app provides hotel managers and supervisors with a consolidated mobile view of operational data. It offers real-time notifications, easier job entry, and the ability to add attachments and pictures directly from the device.
- Real-time notifications
- Revamped user interface
- Easier job entry and execution
- Add attachments and remarks
- Add staff and guest pictures
- Multi-property functionality
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Unifocus Service is the sleek, consolidated mobile view of the Service and Glitch application. The intuitive Unifocus Service app gives hotel managers and supervisors access to real-time hotel operational data with mobile features including: • Real-Time Notifications and Updates • New Sleek Revamped Look • Easier Job/Glitch Entry and Execution • Add Attachments and Remarks to Open Jobs • Add Staff and Guest Pictures Directly from the app • Enhanced Multi-property Functionality
Screenshots
Verdict
The clearest difference is rating: KNOW HK at 5.0 against Unifocus Service's 2.5. KNOW HK also leads on iOS requirement (12.0 vs 15.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KNOW HK holds the better App Store score, 5.0 against 2.5. Both are backed by a comparable volume of ratings — 3 and 2 respectively.
KNOW HK ships an update every 2 months, Unifocus Service every 6 weeks. The most recent releases landed on September 7, 2026 and September 8, 2026 respectively.
| Parameter | KNOW HK | Unifocus Service |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 2.5 (2 ratings) |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 3 — better | 2 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 43 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Knowcross Ltd | Unifocus, LP |
Customer experience
KNOW HK
Unifocus Service
In-app purchases
KNOW HK
No in-app purchases
Unifocus Service
No in-app purchases
Questions
Is KNOW HK free?
Is Unifocus Service free?
Which has better reviews, KNOW HK or Unifocus Service?
Do KNOW HK or Unifocus Service have ads?
Which is updated more often, KNOW HK or Unifocus Service?
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