ThamesLink Railway vs Delay Me Repay Me

Download the official ThamesLink app to check train times and book tickets for any route in Great Britain. Experience stress-free travel with our transparent pricing and reliable service. With the ThamesLink app you can: ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees. FLEXIBLE TRAVEL OPTIONS: Sign up for keyGo and travel seamlessly with Smartcards. Tap & go without pre-buying tickets. Track your journeys and manage your account easily. LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts. MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys. ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away. DIGITAL RAILCARDS: Save at least 1/3 on train fares with digital railcards. Easily renew online and never worry about losing your physical card.

Help find if you can claim Delay Repay compensation for your train journeys! Delay Repay is a national scheme for trains in England, Wales and Scotland that allows you to claim compensation if your train was delayed by 15 minutes or more. Claiming is simple, just fill out a form online at your train operator’s website, but finding whether you are entitled to a compensation or not can be complicated and time consuming. Delay Me? Repay Me! helps you identify train journeys you could claim compensation for! All you have to do is enter the journeys you want to keep track of, by adding the origin and destination stations as well as your usual time of travel, and the app will show you details of all trains that meet those criteria. Where the data suggests that these trains have been delayed this will be clearly marked, so that you can check with the train operator to see whether these journeys entitle you to submit a claim. This app should only be used in conjunction with data from your train operator. You must confirm with your train operator to confirm that your train meets current Delay Repay scheme claim rules before submitting a claim.