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ThamesLink Railway

ThamesLink Railway

UK train times & tickets

12 ratings
101 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 22, 2014
  • July 14, 2026

Features

Developer

The Go-Ahead Group plc
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About

Plan your journeys across Great Britain with real-time train information and ticket booking. Enjoy transparent pricing with no booking fees and flexible travel options. Get live service updates and assistance for a stress-free travel experience.

✓Zero booking fees on GB tickets
✓Flexible travel with keyGo
✓Live service updates and alerts
✓Auto Delay Repay for compensation
✓On-the-go passenger assistance
✓Digital railcards for fare savings
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What's New in ThamesLink Railway

5.0.20

July 14, 2026

App enhancements and performance updates.

User reviews

Most RecentHighest RatedLowest Rated

Existing selected rail card not applied

Since the app was updated it is no longer applying my railcard to the ticket prices. It shows that the card is selected but does not apply it. I cannot remove the card selection. I can add and remove other railcards but not the one that was selected before the app update. Please fix!
Passenger1002xPassenger1002x

Response from developer

Thank you for your feedback. We’re sorry you’re experiencing issues. If you’d like help or can share more details, please contact us: https://www.thameslinkrailway.com/help-and-support/contact-us – Thameslink Digital Team

Calling Points

Please bring back ‘show calling points’ on the latest version. That was such a great feature.
demon driver damedemon driver dame

Response from developer

Thanks for your feedback! Show calling points is still available in the latest version. For further help, please contact us: https://www.thameslinkrailway.com/help-and-support/contact-us – Thameslink Digital Team

Add to apple wallet stopped working

Great app until recently when add to wallet started opening google and won’t save!
Buzz1480Buzz1480

Needs work

The app is about useable, could be much slicker. Here’s an annoying one: if I use up my 8 passes of a flexi ticket before the end date (which I think is the most likely case), and I’ve now bought a new flexi, the old ‘expired’ one hangs around at the top of the ‘active’ tickets list until the end date. This is the path to get to your actual active ticket so it’s just annoying to have this useless clutter in the way pushing my active ticket down off the bottom of the screen. I’ve got 11 days now of having to scroll past an old ticket every time I need to get through a barrier. Should be an easy fix to just move it to the expired list, please? It even says ‘expired’ on it.
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ChaffinchBafflerChaffinchBaffler

Response from developer

Thank you for your feedback. Please contact the team at https://www.thameslinkrailway.com/help-and-support/contact-us. so we can gather more details about the issue you’re experiencing. - Thameslink Digital Team

Will not activate key ticket - could get you unfairly fined

Crucial flaw that means you could get fined unfairly. It just goes straight past the load and view page on the key ticket. An app is the only way you can activate a ticket as the station green access light is not accurate. Edit: Of course, I had already contacted Thameslink before writing this (with difficulty because video is needed to show the error and that wasn’t allowed). They did nothing. A few weeks later, it did eventually fix itself but no confirmation bug has been addressed.
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moo-mopmoo-mop

Response from developer

Sorry you’ve had trouble activating your ticket this shouldn’t happen. We’d like to investigate and fix this quickly. Please contact https://www.thameslinkrailway.com/help-and-support/contact-us with your device model, OS version, app version, a screenshot/screen recording, and the last 4 digits of your smartcard number. - Thameslink Digital Team

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FAQ

What does the ThamesLink Railway app do?

The ThamesLink Railway app allows users to check train times and book tickets for any route in Great Britain. It provides transparent pricing with zero booking fees and offers features like live service updates and on-the-go assistance.

What are the key features of the ThamesLink Railway app?

Key features include zero booking fees on all GB tickets, flexible travel options with keyGo, live service updates and personalized alerts, an Auto Delay Repay feature for compensation, on-the-go passenger assistance, and digital railcards for fare savings.

Is the ThamesLink Railway app free to use?

Yes, the app itself is free to download and use. While there are no booking fees for tickets purchased through the app, the cost of train tickets and any potential subscription for features like keyGo would still apply.

Who is the ThamesLink Railway app for?

This app is designed for individuals who travel by train across Great Britain. It is particularly useful for those who want to plan their journeys, book tickets efficiently, stay informed about service status, and manage their travel with ease.

How does the keyGo feature work?

keyGo is a flexible travel option that allows you to travel seamlessly with Smartcards. You can tap and go without pre-buying tickets, and your journeys are tracked and managed easily through your account within the app.