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ThamesLink Railway

ThamesLink Railway

UK train times & tickets

14 ratings
103 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 22, 2014
  • July 31, 2026

Features

Developer

The Go-Ahead Group plc
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About

Plan your journeys across Great Britain with real-time train information and ticket booking. Enjoy transparent pricing with no booking fees and flexible travel options. Get live service updates and assistance for a stress-free travel experience.

✓Zero booking fees on GB tickets
✓Flexible travel with keyGo
✓Live service updates and alerts
✓Auto Delay Repay for compensation
✓On-the-go passenger assistance
✓Digital railcards for fare savings
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What's New in ThamesLink Railway

5.0.21

July 31, 2026

App enhancements and performance updates.

User reviews

Most RecentHighest RatedLowest Rated

Favourites list too short

After choosing my ticket I tried to make it a Favourite. It was told my Faviurites list was already full. How on earth, at that stage , can I delete something to make room for this journey? I can’t see it in the menu or on the home page. Annoying
JER006JER006

Response from developer

Thank you for sharing your feedback. We'd be happy to get this looked into for you, please contact us: https://www.thameslinkrailway.com/help-and-support/contact-us - Thameslink Digital Team

Yes or maybe later model

It’s really far too cluttered an app with lots of small icons everywhere, and journeys showing as part cancelled is a confusing message. However, it also won’t stop pinging up an awful ‘yes or maybe later’ dialog over all the stuff I want to see nagging me to turn on notifications. No, I don’t want them, ask me once and I go to setting if I change my mind.
Journey planning needs an update too because it’s basically focused on selling you a ticket not planning a journey for a ticket you already have or might buy, meaning you keep having to add tickets to baskets to see details.
Show more
moo-mopmoo-mop

Response from developer

Thank you for sharing your feedback. We'd be happy to get this looked into for you, please contact us: https://www.thameslinkrailway.com/help-and-support/contact-us - Thameslink Digital Team

Existing selected rail card not applied

Since the app was updated it is no longer applying my railcard to the ticket prices. It shows that the card is selected but does not apply it. I cannot remove the card selection. I can add and remove other railcards but not the one that was selected before the app update. Please fix!
Passenger1002xPassenger1002x

Response from developer

Thank you for your feedback. We’re sorry you’re experiencing issues. If you’d like help or can share more details, please contact us: https://www.thameslinkrailway.com/help-and-support/contact-us – Thameslink Digital Team

Calling Points

Please bring back ‘show calling points’ on the latest version. That was such a great feature.
demon driver damedemon driver dame

Response from developer

Thanks for your feedback! Show calling points is still available in the latest version. For further help, please contact us: https://www.thameslinkrailway.com/help-and-support/contact-us – Thameslink Digital Team

Add to apple wallet stopped working

Great app until recently when add to wallet started opening google and won’t save!
Buzz1480Buzz1480
See 98 more reviews

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FAQ

What does the ThamesLink Railway app do?

The ThamesLink Railway app allows users to check train times and book tickets for any route in Great Britain. It provides transparent pricing with zero booking fees and offers features like live service updates and on-the-go assistance.

What are the key features of the ThamesLink Railway app?

Key features include zero booking fees on all GB tickets, flexible travel options with keyGo, live service updates and personalized alerts, an Auto Delay Repay feature for compensation, on-the-go passenger assistance, and digital railcards for fare savings.

Is the ThamesLink Railway app free to use?

Yes, the app itself is free to download and use. While there are no booking fees for tickets purchased through the app, the cost of train tickets and any potential subscription for features like keyGo would still apply.

Who is the ThamesLink Railway app for?

This app is designed for individuals who travel by train across Great Britain. It is particularly useful for those who want to plan their journeys, book tickets efficiently, stay informed about service status, and manage their travel with ease.

How does the keyGo feature work?

keyGo is a flexible travel option that allows you to travel seamlessly with Smartcards. You can tap and go without pre-buying tickets, and your journeys are tracked and managed easily through your account within the app.