Wyn Jones
I used website to book tickets. However they dont appear on the app. Seems that they are not linked.
Disappointed with National Express.
I’m very disappointed with National express, my flight got delayed yet you charged me for ticket ammendment but didn’t write the boarding gate only for me to find the gate 18:57 even with the bus (19:00) still there the gate person ( was so rude to me. I kept asking him what next i should do considering i just ammended my ticket but he didn’t even answer. I had to go back to the ticket office and they asked me to pay again ( hence i paid 3 times) or i can’t join the next bus. Yes i had to pay with tears in my eyes but i am sure i won’t be using National Express again.
The coach delayed us for 1 hr plus but nothing happened, no apology but i can’t enter the bus few mins before departure.
That’s very outrageous, disappointing and sad.
The coach delayed us for 1 hr plus but nothing happened, no apology but i can’t enter the bus few mins before departure.
That’s very outrageous, disappointing and sad.
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Bristol Airport
Went to France, where everything runs so smoothly with amazing infrastructure and people around to help you. Arrive back at Bristol Airport, after delayed flight, no help desk for me to change my ticket (have to go on line love!). After a stressful time (I’m not very tech. savvy!), managed to buy a new ticket and the next coach to my destination was two and a half hours later! Never again!
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Unable to log in via Gmail on app
Needs improvement in general
Wow the design is awful
It’s shocking how badly designed this app is. You could get Claude or ChatGPT to improve it and make it far nicer in minutes! C’mon lazy devs, sort it out.
