New version is worse
The new version always struggles to get enough signal to load. Also it’s now more difficult to see the details of the only 2 routes I do in and out of London. Used to be able to open it in the morning, press a button and all the details were there. Also for c2c you need to add the number of carriages 4,8 or 10 so we know where to stand
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Poor performance
How do you make an app this bad? It’s slow, information doesn’t load and it often just hangs
Terrible new update
The new update which completely changed the user interface is awful. It’s the same layout as the website which is dislike at the best of times.
Before, my journey in live trains would stay there and all I had to do each morning to check my trains was open the app, and it was there. Now, the journey erases and I have to search again each time I open the app.
I also often find I click on a journey and nothing happens and I can no longer click on anything.
When you click “show earlier trains” it only shows you one. “Trains” is plural which means more than one.
Terrible update with the developers clearly trying to modernise the app. It was perfect before and more importantly, it worked.
Before, my journey in live trains would stay there and all I had to do each morning to check my trains was open the app, and it was there. Now, the journey erases and I have to search again each time I open the app.
I also often find I click on a journey and nothing happens and I can no longer click on anything.
When you click “show earlier trains” it only shows you one. “Trains” is plural which means more than one.
Terrible update with the developers clearly trying to modernise the app. It was perfect before and more importantly, it worked.
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Great user experience!
Great app, using it every day to plan my journey. Reliability is great - I never experienced any issues or schedule discrepancies. The ui has become much better recently. Departure board feature added recently is very nice improvement for those traveling daily.
Useful recent updates
Recent updates to the app have been great. Persisting the departure search results, so when I go back on the app the same journey is there with up-to-date/auto-updating information, is great (having to re enter my journey every time I wanted new info was such a pain before). And the ‘Departure Board’ on the home screen at the moment, including current statuses, is a really nice convenience.
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