Broken Redirects
A recent update broke the redirect functionality when purchasing tickets. It used to redirect reliably to the website of whichever company operates the train you’ll be boarding e.g. Northern Rail, but now it’s seemingly random as to which ticket reseller’s site it directs to which makes buying tickets slower and less convenient as every site has its own registration requirement. Sometimes the redirect fails entirely and the app needs restarting.
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Mr ionut
Lately is going very slowly and poorly 🤷♂️please check
Awful update
I kept getting an error 404 message when I opened the National Rail app so deleted it as thought that would clear it. Unfortunately the previous app has gone and been replaced with this awful update. It’s just messy but the other one worked fine.
Please restore it to how it was before.
I really wish I hadn’t deleted the app now. I could live with the error message popping up.
Please restore it to how it was before.
I really wish I hadn’t deleted the app now. I could live with the error message popping up.
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Complicated
What did you need to improve
Good but fails with some station closures
For the majority of the time you get good information on the train services and you plan your journey easily. Occasionally it doesn’t tell you about some station closures and so your journey is completely messed up. For example Fenchurch street in London is sometimes closed after certain hours in the evening and last night it was after 830pm. The app doesn’t tell you this so you travel there only to find it’s closed and train it tell you is running from does not. Very frustrating
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