1. Home
  2. ✈️ Travel
  3. Go North East
Go North East

Go North East

Making bus travel easy

36 ratings
97 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • May 5, 2021
  • October 1, 2026

Features

Developer

The Go-Ahead Group plc
✨Promote your app ✨
Go North East screenshot #1 for iPhone
Go North East screenshot #2 for iPhone
Go North East screenshot #3 for iPhone
Go North East screenshot #4 for iPhone
Go North East screenshot #5 for iPhone
Go North East screenshot #6 for iPhone
📌Ready
Reviews summary↘︎
⭐97
Reviews↘︎
📝2+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Plan your bus journeys, view live departures, and purchase mobile tickets securely. Access timetables, save favorites, and stay updated on service disruptions for easy travel across the North East.

✓Mobile ticket purchasing
✓Live departure times
✓Journey planning
✓Route timetables
✓Save favorite routes
✓Service disruption alerts
Show original description

What users say about Go North East

Reviews of Go North East are mixed: the Travel app is rated 4.8/5 from 36 App Store ratings. What users like most: real-time bus tracking and live location updates, easy-to-use interface for journey planning. Top complaints: frequent app crashes and freezing, bus tracking disappears without explanation. Summarized from real user reviews.

Positive things

  • 🚀Real-time bus tracking and live location updates
  • 👍Easy-to-use interface for journey planning
  • ⏰Accurate arrival time predictions
  • 🎫Convenient mobile ticket purchasing
  • 📍Live bus stop information and timetables
  • ✨Helps users avoid waiting in cold weather
  • 🔔Service cancellation notifications
  • 💪Reliable for daily commutes and school attendance

Negative things

  • 🐛Frequent app crashes and freezing
  • 🐛Bus tracking disappears without explanation
  • ❌Buses don't show up despite app confirmation
  • ❌Unreliable service cancellation information
  • 🔐Login issues and account suspension errors
  • ⏱️Inaccurate or constantly changing bus times
  • 📵App fails to load bus stops or timetables
  • 🚫Tickets fail to load when needed
  • 😤Poor driver behavior and unprofessionalism
  • 🔄Frequent app updates that break functionality
  • ⚠️Inconsistent tracking with actual bus locations
  • 🚌Buses cancelled without app notification
See all reviews

What's New in Go North East

123

October 1, 2026

Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

QR Scanner picking up Apple Pay Card

Currently there’s no way to stop your Apple Card popping up if it automatically detects a payment terminal nearby. So a lot of the time when I put my phone under the QR scanner my card comes up. This is an issue with Apple really but if GNE could work around this by giving you a QR code in wallet, this would be better. Please do this because I’m not the only one having this issue.
Show more
AnnaERG124AnnaERG124

Disgusting Drivers

These drivers are the worst. Literally this driver saw me and left even though I waved and was on the correct bus stop. It happened on 8:44 in Eldon Square Newcastle on 15 Sep 2026. Whats this behaviour. This driver had black hair.
taemyhairtaemyhair

Mobile ticket scanning nightmare

Buy a mobile ticket and try scanning on bus. Apple Pay launches, presumably because they have contactless payments and the app developer hasn’t coded to prevent NFC when a ticket qr code is displayed
Pn100abcdPn100abcd

Deborah Smith

i have always had a pleasant ride home thank you
Dibbles2Dibbles2

Go North East app

Love the app
Tdi rulesTdi rules
See 92 more reviews

Developer apps

Southern Railway
Southern Railway

UK train times & tickets

✈️ Travel

(46)

Free
ThamesLink Railway
ThamesLink Railway

UK train times & tickets

✈️ Travel

(23)

Free
Gatwick Express
Gatwick Express

Gatwick train times & tickets

✈️ Travel

(14)

Free
Southeastern: Train tickets
Southeastern: Train tickets

No booking fees!

✈️ Travel

(79)

Free
Southern Vectis
Southern Vectis

Making bus travel easy

✈️ Travel

(13)

Free
See developer apps

User experience

🐞

Reported Bugs

12 issues

App crashes when scrolling on maps

Bug

Bus tracking glitches (buses jumping backwards, disappearing)

Bug

Journey planner shows cancelled journeys

Bug

Buses shown as 'due' then suddenly disappear from tracking

Bug

Login failures with correct credentials

Bug

NFC interference with debit card pop-ups during ticket scanning

Bug

Search function returns 'can't search right now' errors

Bug

Apple Watch display cuts off bus times over 10 minutes

Bug

Brightness issues after QR code scanning

Bug

Ticket activation takes too long (up to 48 hours verification)

Bug

Map display too zoomed out with poor street visibility

Bug

Recent update degraded tracking accuracy and map functionality

Bug
✨

Requested Features

10 requests

Bulk ticket purchasing with discounts (e.g., 10 for price of 9)

Feature

Shopping basket for multiple tickets

Feature

Metro station integration on interactive map

Feature

Longer ticket activation window (currently 10 minutes)

Feature

Offline ticket access without WiFi/mobile data

Feature

Seat availability details instead of vague descriptions

Feature

Bus model/brand information display

Feature

Notification when reaching destination stop

Feature

Better service update communication for strikes/delays

Feature

More frequent bus services on specific routes

Feature

FAQ

What does the Go North East app do?

The Go North East app helps you get around the North East by bus. You can plan your journeys, view live departure times from bus stops, and purchase mobile tickets directly through the app. It also provides access to all route timetables and important service disruption information.

How do I buy tickets with the app?

You can purchase mobile tickets securely within the app using Apple Pay or a debit/credit card. Once purchased, simply show the ticket to the driver when boarding the bus. This eliminates the need to search for cash.

Is the Go North East app free to use?

Yes, the Go North East app is free to download and use. While the app itself is free, you will need to purchase tickets for your bus journeys through the app or other available methods.

Can I plan a trip to a specific destination?

Yes, the app features a journey planning tool that allows you to plan your commute, trips to the shops, or nights out. You can input your desired destination and the app will help you find the best bus routes and times.

How can I stay updated on service changes?

The app provides a dedicated section for disruptions. You can access disruption feeds directly within the app to keep up-to-date with any service changes or alerts that might affect your travel plans.