Go North East User Reviews

What users say

Top reviews

Fractured ankle

My gran fell off the bus and the driver done nothing do not recommend using the bus

47

47 is a bad bus not always coming

Excellent

This app is amazing, I love that it has the live view to be able to see when your bus is at.

Revised Services

I Like The Revised Service Countdown And Upcoming Routes

Broken app

No bus stops showing on app no timetable data could be found please fix

Mrs Willliamson

Just got the App, finding it easy to use, and now I can see if the bus is on time or actually coming, it saves me standing at the bus stop in the cold.

I love this app

Go north east has made its so easy for me to travel to school and back I am now able to know how long of time I have until my bus arrives which is extremely important thanks so much .

Awful app

Always crashing, always getting logged out and servers are always down. It’s starting to look like Ubisoft connect these days.

16A

When they turn up and not get cancelled. I depend on this bus to get me to work on time.

Ticket didn’t load

I paid for a ticket, activated it etc but it failed to load in the app when I was asked for it. Inspectors were helpful and accommodating but this just shouldn’t happen

Live tracking doesn’t work anymore

Any advice on why the live tracking has stopped working

Do not take this bus

I Just got out of school and I don’t have any other transport to get to my house and my school other than the bus I take the X20 to Langley Park this afternoon I had to run to the bus stop as fast as I can by the time I go to the bus the bus driver looked at me rolled his eyes,shut the doors and drove off I tried to run after it as to day at school I got bullied,shouted at by all my teachers and didn’t get to eat lunch, and all I wanted to do was go home,take a shower, and have a nice rest of my afternoon. So I waited for the other bus and t that one to drove past me, and finally at the third bus I got on but the bus driver gave me a DEATH GLARE and sighed heavily and the whole bus smelled like vapes and cigarettes hopefully someone sees this and reads it so they know not to take this bus.

I Repeat do NOT TAKE THE X20!!!
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FIVE STARS 😁

This app is amazing like when on the morning I can check were it is and what time it’s due .I have never been late for school thanks to the the Go North East app .highly recommend. Byyyyyyeeeee 🩷🌸🩷🌸

Great app

Reliable app for daily work commute

Bus

We need more buses fir Delveslane
They are always breaking down or no drivers

IVE NEVER MISSED MY BUS WITH GO NORTH EAST THANK YOU

Absolutely amazing best busses in the world

Back from school

The bus driver missed my stop and thought it was funny so he started laughing at me

Makes you more late

You would think that after 4 years of having the app it would have got better. Nope.

Buses scheduled to come on the timetables just don’t turn up. App doesn’t update to say they’ve cancelled or have any info or they will just disappear from tracking. That when they are even being tracked.

One moment it’s telling you the bus is 20 minutes so you have enough time, then it will suddenly change to sooner and then later again.

Like now I’m sat waiting for the 08:50 24 service from South Shields to Sunderland. Tracked it to the South Shields interchange and has just vanished off the map! No cancelled sign or anything just gone. So I guess I’m going to be late for the eye infirmary.

Cheers go north east, great start to my day and week!
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Super ap

So easy to use and got all the info you need, bloody tremendous

Cancelled buses

The app is a brilliant tool to plan your journeys the only problem is the unreliability of the actual buses, cancelled buses are big and sue especially on morning when my son is trying to get to work. A very poor service