Go North East Reviews: Is It Legit?

Customer Experience

Positive experience45.4% of reviews
Neutral12.4% of reviews
Negative experience42.3% of reviews

~ Based on 97 written reviews from the US App Store.

What users say about Go North East

Is Go North East Safe?

Go North East appears safe based on user ratings. AppsHunter Safety Score for Go North East is 87/100.

This assessment is based on 36 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.2% of ratings point to a safe experience
0.0% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 36 App Store ratings for Go North East.

Is Go North East Legit?

Go North East appears to be a legitimate app. AppsHunter Legitimacy Score for Go North East is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

QR Scanner picking up Apple Pay Card

Currently there’s no way to stop your Apple Card popping up if it automatically detects a payment terminal nearby. So a lot of the time when I put my phone under the QR scanner my card comes up. This is an issue with Apple really but if GNE could work around this by giving you a QR code in wallet, this would be better. Please do this because I’m not the only one having this issue.
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Disgusting Drivers

These drivers are the worst. Literally this driver saw me and left even though I waved and was on the correct bus stop. It happened on 8:44 in Eldon Square Newcastle on 15 Sep 2026. Whats this behaviour. This driver had black hair.

Mobile ticket scanning nightmare

Buy a mobile ticket and try scanning on bus. Apple Pay launches, presumably because they have contactless payments and the app developer hasn’t coded to prevent NFC when a ticket qr code is displayed

Deborah Smith

i have always had a pleasant ride home thank you

Go North East app

Love the app

Fractured ankle

My gran fell off the bus and the driver done nothing do not recommend using the bus

47

47 is a bad bus not always coming

Excellent

This app is amazing, I love that it has the live view to be able to see when your bus is at.

Revised Services

I Like The Revised Service Countdown And Upcoming Routes

Broken app

No bus stops showing on app no timetable data could be found please fix

Mrs Willliamson

Just got the App, finding it easy to use, and now I can see if the bus is on time or actually coming, it saves me standing at the bus stop in the cold.

I love this app

Go north east has made its so easy for me to travel to school and back I am now able to know how long of time I have until my bus arrives which is extremely important thanks so much .

Awful app

Always crashing, always getting logged out and servers are always down. It’s starting to look like Ubisoft connect these days.

16A

When they turn up and not get cancelled. I depend on this bus to get me to work on time.

Ticket didn’t load

I paid for a ticket, activated it etc but it failed to load in the app when I was asked for it. Inspectors were helpful and accommodating but this just shouldn’t happen

Live tracking doesn’t work anymore

Any advice on why the live tracking has stopped working

Do not take this bus

I Just got out of school and I don’t have any other transport to get to my house and my school other than the bus I take the X20 to Langley Park this afternoon I had to run to the bus stop as fast as I can by the time I go to the bus the bus driver looked at me rolled his eyes,shut the doors and drove off I tried to run after it as to day at school I got bullied,shouted at by all my teachers and didn’t get to eat lunch, and all I wanted to do was go home,take a shower, and have a nice rest of my afternoon. So I waited for the other bus and t that one to drove past me, and finally at the third bus I got on but the bus driver gave me a DEATH GLARE and sighed heavily and the whole bus smelled like vapes and cigarettes hopefully someone sees this and reads it so they know not to take this bus.

I Repeat do NOT TAKE THE X20!!!
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FIVE STARS 😁

This app is amazing like when on the morning I can check were it is and what time it’s due .I have never been late for school thanks to the the Go North East app .highly recommend. Byyyyyyeeeee 🩷🌸🩷🌸

Great app

Reliable app for daily work commute

Bus

We need more buses fir Delveslane
They are always breaking down or no drivers