App is not great now
Your taxi service and drivers are very good. Your booking app is now not very good at all. Very hard to figure out how to make a booking in advance rather than for right now. There does not seem to be an option to pay the driver in cash anymore, either. It is not intuitive or easy to navigate the app now, so please fix it.
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TTen8
Over charging for trips
I got overcharged for a trip because the driver decided to go the “long” way. Support was abysmal and didn’t take any responsibility. I’ll not be using them again and I’ll be telling friends and family to do the same.
TTrustedReviewer95
No use of you want to book a taxi a few days in advance
Not easy to to use if you want to book a taxi a few days in advance. I can book a taxi within the next few minutes, but can’t find out how to book in advance. There is a telephone link, but it’s an AI bot and that’s useless too
Ssteve3556
Terrible user experience
It’s so confusing to use
0O0tunba OG
Rubbish
Unable to sign up. When inputting OTP code sent, it keeps saying ‘there has been an error’. When attempting to unlock password via email, no email is sent (junk/spam folders checked). Terrible app.
TTHL79
