Over charging for trips
I got overcharged for a trip because the driver decided to go the “long” way. Support was abysmal and didn’t take any responsibility. I’ll not be using them again and I’ll be telling friends and family to do the same.
No use of you want to book a taxi a few days in advance
Not easy to to use if you want to book a taxi a few days in advance. I can book a taxi within the next few minutes, but can’t find out how to book in advance. There is a telephone link, but it’s an AI bot and that’s useless too
Terrible user experience
It’s so confusing to use
Rubbish
Unable to sign up. When inputting OTP code sent, it keeps saying ‘there has been an error’. When attempting to unlock password via email, no email is sent (junk/spam folders checked). Terrible app.
Absolute garbage
Booked a taxi the night before a trip through this app and it didn’t try to assign a driver until 5 minutes before the booking time. No drivers anywhere near. Called the office and they had no one ‘nearby’ so cancelled and booked through a better company named in this review
