BNTouch vs LeadMailbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BNTouch
Manage your mortgage business on the go with a comprehensive CRM and marketing suite. Automate outreach, track leads, and communicate with clients and partners efficiently from any device.
- Mortgage AI Assistant
- Searchable borrower and partner database
- Send emails, calls, texts, postcards, and video messages
- Contact management across pipelines
- Instant alerts for leads and tasks
- Marketing campaign management
- Business card scanning for quick contact addition
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Your Mortgage CRM & Marketing Tools Anywhere. Automate your marketing, convert more leads, stay top of mind and recruit new partners from anywhere on any device. See why BNTouch's Mortgage CRM & Mobile App have over 250 five star reviews. Features Include: - Interact with your CRM, borrowers and partners using the world's first Mortgage AI Assistant. - Get quick access to your database via a searchable list of your borrowers & partners. - Send emails, calls, texts, postcards and video messages on the go. - Create, manage & edit contacts in any of your pipelines & databases. - Setup & receive instant alerts for new leads, birthday, tasks, etc. - Schedule tasks, create notes and manage your calendar. - Check your loan conversion, closed and top lead source stats anytime. - Start, stop and view any of your current/past marketing campaigns. - Track marketing success, make notes and latest calls with the events tracker. - Add contacts quickly by scanning business cards. - Accept newly assigned leads into your pipeline and view your lead history. - Be automatically notified of new refinance opportunities. - Upload and view documents to be shared with your office or your borrowers.
LeadMailbox
Access your cloud CRM and lead management database natively. This business tool requires a paid account to utilize its full functionality.
- Cloud CRM access
- Lead management
- Native contact database access
- Business tool
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LeadMailbox is a cloud CRM/Lead Management platform. This app provides native access to your contact database. A paid account with LeadMailbox is required to use it.
Screenshots
Verdict
The clearest difference is rating: BNTouch at 4.7 against LeadMailbox's 3.2. BNTouch also leads on monetization model (free vs paid) and ratings volume (416 vs 5). LeadMailbox's advantage is iOS requirement (10.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BNTouch holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: BNTouch has 416 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 33% of BNTouch's written reviews are positive against 25% of LeadMailbox's.
BNTouch ships an update every 6 weeks, LeadMailbox every 4 weeks. The most recent releases landed on October 11, 2026 and October 14, 2026 respectively.
| Parameter | BNTouch | LeadMailbox |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (416 ratings) — better | 3.2 (5 ratings) |
| Positive reviews | 33.3% of reviews — better | 25.0% of reviews |
| Number of ratings | 416 — better | 5 |
| Update frequency | Every 6 weeks | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Paid |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 72 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | BNTouch Inc | Lendersource Inc |
Customer experience
BNTouch
LeadMailbox
Bugs and requests
BNTouch
Reported bugs
5 issues- Text is difficult to read
- Errors and glitches when accessing client info
- App hasn't worked
- Crashes immediately upon login
- Card scanner doesn't work
Requested features
2 requests- iPad integration/version
- iPad friendly version
LeadMailbox
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BNTouch
No in-app purchases
LeadMailbox
No in-app purchases







