CRM Analytics vs MaaS360 Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CRM Analytics
Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.
- Mobile Salesforce data access
- Einstein-powered predictions
- Actionable analytics
- Sales Cloud and Service Cloud integration
- Interactive sample apps
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CRM Analytics lets Salesforce users take their data with them everywhere. CRM Analytics transforms the way your company uses data, making every employee more productive so you can grow your business faster. And with the CRM Analytics app, any Sales Cloud or Service Cloud user can instantly get relevant answers and Einstein-powered predictions in a Salesforce native mobile experience. With actionable analytics in the palm of your hand, business will never be the same. Download now to try out the interactive experience through the included sample apps. Imagine the possibilities for your own business!
MaaS360 Chat
Securely communicate with colleagues across various networks. Supports one-on-one and group chats, contact presence updates, and notification management. Conversation history is saved on the device.
- Secure cross-network chat
- One-on-one conversations
- Group chat participation
- Contact presence updates
- New conversation notifications
- Manage notification settings
- On-device conversation history
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MaaS360 Chat enables employees to chat securely across public, private and corporate networks. Features include: - Support for Lync 2013 - One-on-one conversation - Participate in group conversations - Presence update of contacts - Get notified on new conversations - Manage notification settings - Conversation history on device Notes: This application requires an enterprise account with MaaS360. If your company uses MaaS360, please contact your Help Desk.
Screenshots
Verdict
The clearest difference is rating: CRM Analytics at 4.8 against MaaS360 Chat's 3.3. CRM Analytics also leads on review sentiment (87% vs 50%) and ratings volume (1.3K vs 3). MaaS360 Chat's advantage is iOS requirement (8.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM Analytics holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: CRM Analytics has 1.3K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 87% of CRM Analytics's written reviews are positive against 50% of MaaS360 Chat's.
CRM Analytics ships an update every 2 months, MaaS360 Chat every 5 months. The most recent releases landed on September 19, 2026 and September 14, 2026 respectively.
| Parameter | CRM Analytics | MaaS360 Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.3K ratings) — better | 3.3 (3 ratings) |
| Positive reviews | 87.0% of reviews — better | 50.0% of reviews |
| Number of ratings | 1.3K — better | 3 |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 8.0 — better |
| Further details — not scored | ||
| Size | 99 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | International Business Machines Corp. |
Customer experience
CRM Analytics
MaaS360 Chat
Bugs and requests
CRM Analytics
Reported bugs
3 issues- Foreclosure issues
- Data/app deletion problems
- Pipeline notifications won't turn off
Requested features
3 requests- Dates instead of week numbers on graphs
- Access to live data rather than requiring uploads
- Support for Google keyboard
MaaS360 Chat
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CRM Analytics
No in-app purchases
MaaS360 Chat
No in-app purchases
Questions
Is CRM Analytics free?
Is MaaS360 Chat free?
Which has better reviews, CRM Analytics or MaaS360 Chat?
Do CRM Analytics or MaaS360 Chat have ads?
Which is updated more often, CRM Analytics or MaaS360 Chat?
Other comparisons
