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CRM Analytics

CRM Analytics

Predict. Explore. Take Action.

1.3K ratings
72 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 14, 2014
  • June 16, 2026

Developer

salesforce.com
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Reviews summary↘︎
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About

Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.

✓Mobile Salesforce data access
✓Einstein-powered predictions
✓Actionable analytics
✓Sales Cloud and Service Cloud integration
✓Interactive sample apps
Show original description

What users say

Summarized from real user reviews of CRM Analytics. Based on 1.3K reviews and a 4.8/5 average, it highlights the 8 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Smooth UI and easy to use
  • 🚀Fully integrated with cloud
  • 🚀Fast speed
  • 👍Great visualizations and data insights
  • 👍Powerful and great user experience
  • 👍Intuitive and responsive interface
  • 👍Impressive and business-changing analytics
  • 👍Convenient for quickly checking metrics

Negative things

  • 🐛Login issues and data not loading
  • 🐛Crashes and app not optimized for mobile
  • 🐛Some desktop features not available on mobile
  • 🐛Donut charts not working as expected after update
See all reviews

What's New in CRM Analytics

262.0.0

June 16, 2026

Bug Fixes and Performance Enhancement

User reviews

Most RecentHighest RatedLowest Rated

Great App to analyze your business

Very smooth UI for anyone to learn or for expert to see how their business is doing on the GO
rdhingrardhingra

Unable to login

I’ve been unable to login for 2 weeks. I can login to SF app just fine but not CRM analytics. I just see the graph bars spinning.
google_notgoogle_not

Life without data is just wining it!

The visualizations tell a store that a single data point can’t. Amazing visualizations!
Average userAverage user

Does not work

Base functionality you need to pay for, just another junk app
Countrydan4569Countrydan4569

Very good analytics tool

Fully integrated with cloud, easy to use and fast speed
xunwuxunwu86xunwuxunwu86
See 67 more reviews

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User experience

🐞

Reported Bugs

3 issues

Foreclosure issues

Bug

Data/app deletion problems

Bug

Pipeline notifications won't turn off

Bug
✨

Requested Features

3 requests

Dates instead of week numbers on graphs

Feature

Access to live data rather than requiring uploads

Feature

Support for Google keyboard

Feature

FAQ

What does CRM Analytics do?

CRM Analytics allows Salesforce users to access their business data and gain insights directly from their mobile devices. It transforms how companies use data, making employees more productive and facilitating business growth with actionable analytics and predictions.

What are the key features of CRM Analytics?

Key features include mobile access to Salesforce data, Einstein-powered predictions, and actionable analytics. It integrates with Sales Cloud and Service Cloud, offering an interactive experience through included sample apps.

Is CRM Analytics free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements.

Who is the target audience for CRM Analytics?

This app is designed for Sales Cloud and Service Cloud users within Salesforce who need to access relevant answers and predictions on the go. It aims to make every employee more productive by providing business insights in a mobile-native experience.

How can I try out the app's features?

You can try out the interactive experience by downloading the app, which includes sample apps. This allows you to explore the possibilities and see how the analytics can benefit your business before applying it to your own data.