Comparison

symplr Access vs CRM Analytics

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

symplr Access

Manage your vendor account and access facilities with a virtual badge. Track credential status, view appointments, and check in/out on-site. Administrators can manage vendor compliance and view on-site activity.

Highlights
  • Virtual badge with profile photo
  • Credential status tracking
  • On-site check-in/check-out
  • View and sign facility policies
  • Upload credential documents
  • Vendor management dashboard
  • Rep look-up function
Features
Read full description

Manage your symplr account and get quick access to facilities with our mobile app. While on-site, a virtual badge will display that includes the vendor profile photo in addition to appointment details. Track your credentials on the go: you can easily see the status of your credentials and view detailed credential descriptions. While on-site, use the app to check in, view your appointments, display a virtual badge with your profile photo & appointment details, and check out.   For hospital administrators, the symplr mobile app improves your vendor management process with a rep on-site dashboard and rep look-up function.   BE INFORMED • Easily identify Incomplete, Declined, & Expired credentials that need action • Easily identify Incomplete or Expired policies that need action • View scheduled appointments STAY COMPLIANT • Read & sign facility policies • Upload credential documents  • Schedule and accept facility appointments • Mobile check-in & check-out (at supporting facilities) MANAGE YOUR ACCOUNT • View and add facilities to your territory • Update account details • Upload profile picture or driver’s license • Access symplr support email, phone, and live chat
 Fresh updates for hospital administrators include the following features: • Mobile On Site Dashboard to quickly view details including vendor name, vendor appointment details, and vendor light status • Rep Look Up to quickly locate vendors listed in our database to identify compliance • Rep Sign In option to facilitate capturing rep visit details • App permissions that sync with customizable permissions structure in desktop site
     Send your comments and feedback to our Product Developers: feedback@symplr.com   About symplr Symplr is an industry leader in compliance and credentialing Software as a Service (SaaS) solutions that help healthcare organizations mitigate risk and ensure compliance. We have a single mission: to make healthcare compliance and credentialing orders of magnitude simpler for all constituents of the healthcare community.

About

CRM Analytics

Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.

Highlights
  • Mobile Salesforce data access
  • Einstein-powered predictions
  • Actionable analytics
  • Sales Cloud and Service Cloud integration
  • Interactive sample apps
Features
Read full description

CRM Analytics lets Salesforce users take their data with them everywhere. CRM Analytics transforms the way your company uses data, making every employee more productive so you can grow your business faster. And with the CRM Analytics app, any Sales Cloud or Service Cloud user can instantly get relevant answers and Einstein-powered predictions in a Salesforce native mobile experience. With actionable analytics in the palm of your hand, business will never be the same. Download now to try out the interactive experience through the included sample apps. Imagine the possibilities for your own business!

Screenshots

symplr Access4 screens
CRM Analytics4 screens

Verdict

The call

The clearest difference is review sentiment: CRM Analytics at 87% against symplr Access's 3%. CRM Analytics also leads on rating (4.8 vs 1.2) and monetization model (free vs freemium). symplr Access's advantage is iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CRM Analytics holds the better App Store score, 4.8 against 1.2. Both are backed by a comparable volume of ratings — 409 and 1.3K respectively. Written reviews point the same way: 3% of symplr Access's written reviews are positive against 87% of CRM Analytics's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 22, 2026 and September 19, 2026 respectively.

Scorecard5 real differences · 5 level
symplr Access versus CRM Analytics: the parameters behind the verdict, then further details
Parametersymplr AccessCRM Analytics
PriceFreeFree
Rating1.2 (409 ratings)4.8 (1.3K ratings) — better
Positive reviews2.7% of reviews87.0% of reviews — better
Number of ratings4091.3K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size22 MB99 MB
Age rating4+4+
Developersymplr software LLCsalesforce.com

Customer experience

symplr Access

All ratings409 ratings
Positive3.7%
Neutral1.5%
Negative94.9%
Written reviews112 reviews
Positive2.7%
Neutral0.0%
Negative97.3%

CRM Analytics

All ratings1,294 ratings
Positive96.2%
Neutral2.8%
Negative1.0%
Written reviews77 reviews
Positive87.0%
Neutral2.6%
Negative10.4%

User reviews

symplr Access

From 409 App Store ratings

What we love

  • 👍 User-friendly interface
  • 🔒 Secure authentication

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔍 Unreliable credential management
  • ⏱️ Slow and unresponsive
  • 💰 Overpriced for the poor functionality

CRM Analytics

From 1.3K App Store ratings

What we love

  • 🚀 Smooth UI and easy to use
  • 🚀 Fully integrated with cloud
  • 🚀 Fast speed
  • 👍 Great visualizations and data insights
  • 👍 Powerful and great user experience

Room to improve

  • 🐛 Login issues and data not loading
  • 🐛 Crashes and app not optimized for mobile
  • 🐛 Some desktop features not available on mobile
  • 🐛 Donut charts not working as expected after update

Bugs and requests

symplr Access

Reported bugs

3 issues
  • Face ID/Touch ID not working as expected
  • Inability to log in or access facilities
  • Credential data not syncing properly

Requested features

3 requests
  • Streamlined credential upload process
  • Improved app stability and performance
  • Better customer support and communication

CRM Analytics

Reported bugs

3 issues
  • Foreclosure issues
  • Data/app deletion problems
  • Pipeline notifications won't turn off

Requested features

3 requests
  • Dates instead of week numbers on graphs
  • Access to live data rather than requiring uploads
  • Support for Google keyboard

In-app purchases

None

symplr Access

No in-app purchases

None

CRM Analytics

No in-app purchases

Questions

Is symplr Access free?
symplr Access is free to download, with no in-app purchases.
Is CRM Analytics free?
CRM Analytics is free to download, with no in-app purchases.
Which has better reviews, symplr Access or CRM Analytics?
CRM Analytics is rated higher. symplr Access averages 1.2 out of 5 from 409 ratings, while CRM Analytics averages 4.8 from 1.3K ratings.
Do symplr Access or CRM Analytics have ads?
Neither symplr Access nor CRM Analytics shows ads.
Which is updated more often, symplr Access or CRM Analytics?
symplr Access ships an update every 2 months, and CRM Analytics every 2 months. Most recently, symplr Access was updated on September 22, 2026 and CRM Analytics on September 19, 2026.

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