Salesforce Social Studio

Salesforce Social Studio

by salesforce.com

356 ratings
14 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 7, 2014
  • April 5, 2020
Salesforce Social Studio screenshot #1 for iPhone
Salesforce Social Studio screenshot #2 for iPhone
Salesforce Social Studio screenshot #3 for iPhone
Salesforce Social Studio screenshot #4 for iPhone
Salesforce Social Studio screenshot #5 for iPhone
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About

Manage your social media presence on the go. Plan, create, schedule, and publish content across multiple platforms. Engage with your audience, moderate conversations, and analyze social media performance with comprehensive listening tools. All your social media management activities sync seamlessly across devices.

Content planning and creation
Cross-platform publishing
Audience engagement and moderation
Social media listening and analysis
Cloud-synced across devices
Content approval workflows
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What's New in Salesforce Social Studio

1.30.0

April 5, 2020

• Bug Fixes

User reviews

No push notifications for social comments

What sort of app for social monitoring doesn’t allow push notifications?! Social Studio and the app have a LONG way to go to be on par with the competition.

Useless App

I only use this app because my job requires it. Social Studio is useless. It doesn’t let you upload videos at the same size that Facebook and Instagram accepts. The app has other glitches like not being able to tag people/pages. When we I post multiple photos on Facebook it duplicates the caption for every photo. These issues have been around for year. Get it together.
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Do not purchase this product!

I transferred to this platform for my social channels and have found it to be very basic and kit able to perform at the standard it says it can. There are constant issues and using this platform adds more time to my day having to deal with the issues than if I jumped on and posted things natively to my social channels. Do not recommend, particularly if you have time sensitive information.
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NEW GLITCH - Amazing App

Just recently when trying to schedule out posts on the mobile app, the dates and times do not appear. When you click “Schedule” the scroll bar does not show any dates, hours, or minute options past the current time. You can scroll and schedule on out anyway, however it’s invisible so you have no clue what day/time your selecting.

Other than this, the app is fantastic!
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Horrible

This app does not work as it should. The engage column cuts out and does not let you go back in history (sometimes no further than 20 mins). I used the use the app to engage with posts but because of this issue I can’t. I have raised a complaint but it’s not going to be fixed anytime soon. Would recommend going with a competitor
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Developer apps

FAQ

What does Salesforce Social Studio do?

Salesforce Social Studio is an enterprise-grade social media management platform. It allows users to plan, create, schedule, and publish content across various social networks. It also facilitates community engagement, conversation moderation, and in-depth social media listening and analysis.

What are the key features of Social Studio?

Key features include content planning and creation, scheduling posts for platforms like Twitter, Facebook, Instagram, and LinkedIn, engaging with audiences, monitoring conversations across forums and blogs, and accessing listening dashboards for analysis. It also offers content approval workflows and cloud synchronization.

How much does Salesforce Social Studio cost?

The provided information indicates that the app is a paid product, as it does not have in-app purchases or ads, and is described as an enterprise-grade solution. Specific pricing details are not available in the description, and users would typically need to consult Salesforce for subscription information.

What social media platforms are supported?

The app supports content creation and publishing for Twitter, Facebook, Instagram, LinkedIn, YouTube, and Pinterest. Engagement and monitoring features are available for Twitter, Facebook, Instagram, and YouTube, as well as forums, blogs, and news sites.

How does the cloud synchronization work?

The Social Studio Mobile App is completely cloud-synced. This means that any actions you take on your mobile device, such as creating a post or responding to a comment, will be reflected across all other instances where you use Social Studio, and vice versa. This ensures a consistent and up-to-date social media management experience.