Loooooves AI
Feels fine with shoving AI propaganda down your throat in an attempt to cross sell you. We’ve had a new “success rep” assigned to us each quarter because of how bad turnover is.
Too many bugs
I have Face ID setup for the app and each time I open it prompts Face ID twice in a row. Then majority of the time after that the app is frozen and won’t let me scroll. I have to reopen a few times (and go through Fave ID twice each time) in order for it to actually work. It’s a pain.
Bare bones tool
While they shove unhelpful AI down your throat, the modules practically stay the same. The updates are meaningless. Simply things like seeing a correct preview of your post, or having the ability to use emojis in Advocacy are apparently too complicated to add. This is a corp that doesn’t care lol
Interface is nice, customer service isn’t
Their cancellation policy is terrible. And they never even inquire about why you want to cancel, just say you can’t.
Great for businesses
Incredibly useful and feature rich
