Interface is nice, customer service isn’t
Their cancellation policy is terrible. And they never even inquire about why you want to cancel, just say you can’t.
Great for businesses
Incredibly useful and feature rich
Have yet to see this work even a little
I have given this app and the web version so many chances and it just won’t let me schedule or send out a single post. I keep getting error messages.
Great App, Very Helpful
Sprout has been great for me and my team. It’s allowed us to manage multiple social profiles all at once across both the web and mobile apps.
Hootsuite is better
I have a very long list of the things that I dislike about sprout, but unfortunately, due to their shady and unethical customer service, they have us locked into ANOTHER year with them. Their subscription process is scammy and the lack of capabilities force me to have to post organically half the time anyway.
If you have specific questions, feel free to ask me. Been working with sprout for a few years and was really excited to make the switch but now I have to wait another year. It’ll be the longest year.
If you have specific questions, feel free to ask me. Been working with sprout for a few years and was really excited to make the switch but now I have to wait another year. It’ll be the longest year.
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Response from developer
Hi there, thank you for taking the time to leave a review. We're very sorry to hear you're not having an enjoyable experience and would love to make it right. Please reach out to support@sproutsocial.com so we can troubleshoot with you. Thanks again!
