CRM Analytics vs Databox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CRM Analytics
Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.
- Mobile Salesforce data access
- Einstein-powered predictions
- Actionable analytics
- Sales Cloud and Service Cloud integration
- Interactive sample apps
Read full descriptionHide full description
CRM Analytics lets Salesforce users take their data with them everywhere. CRM Analytics transforms the way your company uses data, making every employee more productive so you can grow your business faster. And with the CRM Analytics app, any Sales Cloud or Service Cloud user can instantly get relevant answers and Einstein-powered predictions in a Salesforce native mobile experience. With actionable analytics in the palm of your hand, business will never be the same. Download now to try out the interactive experience through the included sample apps. Imagine the possibilities for your own business!
Databox
This business intelligence tool simplifies data analysis for growing companies. It connects to over 130 data sources, allowing teams to track metrics, visualize performance with interactive dashboards, and set goals. Gain insights and make faster, better decisions with accessible data.
- Connect 130+ data sources
- Curate and prepare data
- Track metrics and KPIs
- Interactive dashboards
- Automated reports
- Set and monitor goals
- AI-powered insights
Read full descriptionHide full description
Databox is an agentic analytics platform for people responsible for business performance. It brings data from across the business into one place and organizes it around consistent metrics and the context that explains how the business works. Start with prebuilt metrics and definitions, or prepare your own data and create the custom metrics, calculations, and datasets you need. With that foundation in place, Databox does more of the recurring reporting and analysis. Ask its AI Analyst questions about your business and get clear answers with the reasoning behind them. Use Routines to surface important changes automatically. Turn insights into polished reports that explain what happened and why it matters. Or use Databox MCP to bring your performance data and context into AI tools like Claude, so analysis, decisions, and action can happen where you already work. Databox agents can also act on those insights directly in the platform. Using the same performance data, metrics, and business context as your team, they can take on recurring work and carry out next steps under your oversight. Because the data, metrics, context, analytical capabilities, and AI-powered workflows are connected in one platform, you do not have to assemble the foundation or repeat the same analysis yourself. Databox helps you understand what is changing, see what deserves attention, and take better-informed action faster, while you remain in control.
Screenshots
Verdict
The clearest difference is rating: CRM Analytics at 4.8 against Databox's 4.0. CRM Analytics also leads on ratings volume (1.3K vs 12). Databox's advantage is device support (4 vs 2) and iOS requirement (16.0 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM Analytics holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: CRM Analytics has 1.3K ratings behind it against 12, so its average is the more settled of the two. Written reviews split almost evenly too, at 87% and 88% positive.
CRM Analytics ships an update every 2 months, Databox every 6 weeks. The most recent releases landed on November 3, 2026 and November 13, 2026 respectively.
| Parameter | CRM Analytics | Databox |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.3K ratings) — better | 4.0 (12 ratings) |
| Positive reviews | 87.0% of reviews | 87.7% of reviews — better |
| Number of ratings | 1.3K — better | 12 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 112 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | Databox, Inc. |
Customer experience
CRM Analytics
Databox
User reviews
CRM Analytics
From 1.3K App Store ratingsWhat we love
- 🚀 Smooth UI and easy to use
- 🚀 Fully integrated with cloud
- 🚀 Fast speed
- 👍 Great visualizations and data insights
- 👍 Powerful and great user experience
Room to improve
- 🐛 Login issues and data not loading
- 🐛 Crashes and app not optimized for mobile
- 🐛 Some desktop features not available on mobile
- 🐛 Donut charts not working as expected after update
Databox
From 12 App Store ratingsWhat we love
- ✨ Beautiful UI and design
- 📊 Comprehensive analytics overview
- 📱 All-in-one mobile app
- 🚀 Fast and efficient performance (when working)
- 👍 Easy to use and set up
Room to improve
- ⏳ Slow loading times
- 🐛 Mobile app bugs and glitches
- ⚠️ Unfair billing and auto-renewal
- 🚫 Poor phone support
- ❌ Sign-in issues (Google, social)
Bugs and requests
CRM Analytics
Reported bugs
3 issues- Foreclosure issues
- Data/app deletion problems
- Pipeline notifications won't turn off
Requested features
3 requests- Dates instead of week numbers on graphs
- Access to live data rather than requiring uploads
- Support for Google keyboard
Databox
Reported bugs
13 issues- Mobile app broken
- Widgets are miserable poor
- App takes 10-15 minutes to load
- Mobile version takes longer than expected to load
- Date filters frequently bug out
Show 8 moreShow fewer
- Graph totals are wildly inaccurate
- Google sign in doesn't work
- Error message: no internet connection at login
- Social sign in with Google does not work
- Error: account deleted
- Cannot sign back in after account deleted
- Register new account button does nothing
- App times out when connecting to Google services
Requested features
2 requests- TVos app
- iPad app
In-app purchases
CRM Analytics
No in-app purchases
Databox
No in-app purchases
Questions
Is CRM Analytics free?
Is Databox free?
Which has better reviews, CRM Analytics or Databox?
Do CRM Analytics or Databox have ads?
Which is updated more often, CRM Analytics or Databox?
Other comparisons
