Comparison

CRM vs CRM Platform

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CRM

This business software helps manage appointments, inquiries, payments, and contracts. It's designed for small businesses to streamline operations, create invoices, and manage staff details. Data can be exported in various formats for easy analysis.

Highlights
  • Appointment management
  • Inquiry handling
  • Payment processing
  • Contract management
  • Invoice creation
  • Staff management
  • Data export
Features
Read full description

CRM business software app: There are numerous choices of business apps that are available both on the computer and mobile platforms. As a business person, you are free to choose business software depending on your personal preferences and desired business goals. A perfect choice of a mobile work schedule maker app that is currently used extensively in business is the CRM software app. It is arguably the best crm for small business and currently attracts scores of users from all corners of the globe. The CRM software app is basically an appointment scheduling software app. It is designed to provide business managers with a tool for executing a variety of business tasks including coming up with schedules or appointments, inquiries and invoices. It is specially designed for small businesses. But, the small business crm app may also be used in large scale businesses especially in cases where the workload is within limits. You can download the crm software free from iTunes for your iPad or iPhone. Key features of the app: The online schedule maker is associated with a long list of features. But, the most notable ones are indicated below: Can manage appointments; perfect for scheduling especially adding new appointments and events. The appointments may be viewed using monthly, daily and detail modes of view and integration of new and old events with Google Calendar is possible. Payment related tasks can be handled; payment details entered along with due date and amount. Customers can view and make payments online in this online appointment scheduling app. Client details can be edited as often as the need arises. Can handle inquiry related tasks; customer inquiry details can be managed easily. You can store customer inquiry details and retrieve them as often as the need arises. Can deal with contract management issues; enter new and edit details of specific old contracts including dates, value, permissions and assignments. Can handle invoice creation and management tasks; enter new invoice details along with client details, view free invoice template and summary and export invoice in PDF and Excel formats as often as need arises. Staff management possible; manage staff details and successfully add new details along with special permissions and services for each staffer. A good number of features are customisable; you can customise a good number of features including the date format, daily planner template, font and the background theme. Data export possible; export data featuring various details, in PDF, CSV and Excel formats. Customer related issues can be handled; add or remove customer data and view details. Services and bookings can be handled by the app; add business service details and assign staff while storing details of each service and booking. Auditing is possible; the recent activity is specifically incorporated for this purpose. We recommend loading the app for the first time in a wi-fi area so that all data is retrieved. Help and frequently asked questions be accessed in-app and on CRMSoftwareApp.com. If you have any problems at all please do not hesitate to contact us: contact@crmsoftwareapp.com -------------------- You can find our privacy policy here: http://www.crmsoftwareapp.com/privacy-policy You can find our terms and conditions here: http://www.crmsoftwareapp.com/termsandconditions

About

CRM Platform

This low-code platform enables businesses to create industry-specific cloud solutions and mobile apps. Transform your expertise into deployable vertical apps with a supportive developer community. Access your account and connect with customers on the go.

Highlights
  • Industry-specific verticalization
  • Low-code cloud platform
  • Developer community
  • Transform expertise into apps
  • Mobile account access
  • Customer connectivity
Read full description

Industry specific verticalization to CRM offers incredible value to companies who run their business on the cloud. Zoho Developer’s vertical program is a free, low-code cloud platform built to meet the growing demand for industry specific cloud solutions. Our developer community lets you transform your industry expertise into a ready-to-deploy vertical app without much effort. Build your app now at developer.zoho.com. Download the app to access your account and connect with customers on the go.

Screenshots

CRM4 screens
CRM Platform4 screens

Verdict

The call

The clearest difference is rating: CRM at 4.1 against CRM Platform's 3.4. CRM also leads on iOS requirement (9.0 vs 16.0). CRM Platform's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CRM holds the better App Store score, 4.1 against 3.4. Both are backed by a comparable volume of ratings — 20 and 9 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 16, 2026 and July 4, 2026 respectively.

Scorecard4 real differences · 6 level
CRM versus CRM Platform: the parameters behind the verdict, then further details
ParameterCRMCRM Platform
PriceFreeFree
Rating4.1 (20 ratings) — better3.4 (9 ratings)
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings20 — better9
Update frequencyEvery 2 monthsEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS9.0 — better16.0
Further details — not scored
Size38 MB463 MB
Age rating4+4+
DeveloperSentientIT Software SolutionZoho Corporation

Customer experience

CRM

All ratings20 ratings
Positive75.0%
Neutral10.0%
Negative15.0%
Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

CRM Platform

All ratings6 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

CRM

No in-app purchases

None

CRM Platform

No in-app purchases

Questions

Is CRM free?
CRM is free to download, with no in-app purchases.
Is CRM Platform free?
CRM Platform is free to download, with no in-app purchases.
Which has better reviews, CRM or CRM Platform?
CRM is rated higher. CRM averages 4.1 out of 5 from 20 ratings, while CRM Platform averages 3.4 from 9 ratings.
Do CRM or CRM Platform have ads?
CRM shows ads; CRM Platform does not.
Which is updated more often, CRM or CRM Platform?
CRM ships an update every 2 months, and CRM Platform every 2 months. Most recently, CRM was updated on September 16, 2026 and CRM Platform on July 4, 2026.

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