Swytch vs UpCentral.io
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Swytch
This app provides employees with dedicated work mobile numbers, eliminating the need for separate work phones. It allows businesses to manage numbers while employees use their personal devices for seamless communication.
- Dedicated work mobile numbers
- Use personal handset
- Separate business/personal calls
- Business ownership of numbers
- No need for extra hardware
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Swytch allows businesses to provide their employees with work mobile numbers, rather than work mobile phones. *** NOTE - You must be a registered Swytch user in order to log in via the app. There is NO ABILITY to register within the app - please go to our website (https://www.swytch.com/) to register first. * No need to purchase expensive handsets that employees don’t want to carry around anyway * The business retains ownership and control of all mobile numbers provided * Employees don't have to change their personal handset, network operator, or SIM card * Separating business and personal communications on one phone has never been so easy and practical
UpCentral.io
This business phone system transforms your mobile device into a comprehensive communication hub for small businesses. Handle calls and SMS messages with customers and vendors, ensuring you stay connected from any location with a reliable cloud-based solution.
- Business phone system
- Mobile call management
- SMS communication
- Cloud-based solution
- Easy-to-use interface
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UpCentral is a powerful business phone system built for small businesses, turning any mobile device into a full-featured business phone. Make and receive calls, communicate with customers and vendors via SMS, and stay connected from anywhere with a reliable cloud-based solution—all in one easy-to-use app.
Screenshots
Verdict
The clearest difference is rating: UpCentral.io at 5.0 against Swytch's 2.7. UpCentral.io also leads on update cadence (every 3 weeks vs every 2 months). Swytch's advantage is ratings volume (7 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UpCentral.io holds the better App Store score, 5.0 against 2.7. That said, the two scores are not equally well evidenced: Swytch has 7 ratings behind it against 1, so its average is the more settled of the two.
Swytch ships an update every 2 months, UpCentral.io every 3 weeks. The most recent releases landed on October 20, 2026 and October 13, 2026 respectively.
| Parameter | Swytch | UpCentral.io |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (7 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 37.0% of reviews | — |
| Number of ratings | 7 — better | 1 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 200 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Swytch | UpCentral |
Customer experience
Swytch
UpCentral.io
Bugs and requests
Swytch
Reported bugs
58 issues- Intermittent connection
- Account locked for no reason
- Connection drops randomly
- App is quirky and unreliable after updates
- Cannot search for app on iPhone
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- Calls are clumsy
- Missed notifications for messages and calls
- No connection most of the time
- Messages not coming through
- Cannot make an account
- App deletes messages
- Bad audio quality
- Delays in messages and calls
- No visibility on consumption
- Cannot see account balance on the app
- App is getting slower and flakier
- Billing issues
- Security concerns
- App is unreliable
- Cannot get the app to open
- No indication of missed calls
- Callers unable to leave voice message
- Messages don't appear unless it's a fresh install
- Cannot call or text
- Customer service doesn't reply
- Constantly missing phone calls
- Messages haven't updated in the app
- Cannot add credit or change billing details
- No help number
- App is unreliable
- Expensive
- Issues with text messaging (notification but no content)
- Difficult to stop subscription or delete account
- Cannot add alternative number
- Cannot register new users
- App crashes
- Hidden costs
- App is expensive
- Inbound calls go to VM if app is in background
- Need to constantly wake the app
- Voicemail is only 20 seconds
- Cannot add numbers to contacts
- Cannot use another app when in a call
- UK number purchase rate is high
- Voicemail could be better
- Option to route incoming calls through main ringer needed
- App crashes when trying to open FAQ
- PIN is rejected
- Cannot sign back in after signing out
- Support is non-existent
- PIN never works
- Email invalid message during registration
- PIN activation message never arrived
- App keeps crashing
- Cannot play sound through headphones or phone (switches to speaker)
- Voicemail cuts off
- Cannot make calls unless using speaker
- No promo for free UK number with credits
Requested features
21 requests- Allow deletion of numbers
- Improve notification reliability
- Fix app crashing after updates
- Provide clear call rates and line rentals
- Allow managing credit top-ups in the app
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- Allow setting up temporary numbers
- Option to divert notifications
- Add numbers to phone contacts
- Improve voicemail length and functionality
- Allow listening to voicemails not in speaker mode
- Fix calls disconnecting when switching apps
- Provide breakdown of charges
- Display account balance in app
- Improve app speed and responsiveness
- Fix issues with new updates
- Make cancellation process easier
- Allow registration for new users
- Fix issues with PIN codes
- Improve customer support response times
- Reduce number purchase rates
- Allow calls/texts when other apps are open
UpCentral.io
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Swytch
No in-app purchases
UpCentral.io
No in-app purchases
