RunMyApp vs Medallia Mobile 3

RunMyApp is a cross-platform mobile environment powered by RunMyProcess DigitalSuite. It provides a container for DigitalSuite applications to run on mobile devices. With RunMyApp, you can access DigitalSuite applications regardless of your location while staying connected to both on-premise and cloud systems. You can retrieve information and update records – all from your mobile device. You can continue working even in times and places without an internet connection – the data is stored and processed as soon as a connection is established. Key Features: • Personalized homepage with a central overview of all DigitalSuite applications • Unified management of tasks and requests • Optimized for offline work • Advanced user interaction with push notifications • Access to native functions such as camera, GPS, or barcode scanner • Full backend-as-a-service with sophisticated process and integration capabilities To get started with RunMyApp, you need a RunMyProcess DigitalSuite account. Why not check us out at www.runmyprocess.com? We are passionate about solving digital problems and helping companies evolve through the power of connected technology. We offer a high-performance cloud platform enabling organizations to quickly and securely build connected applications that bring business systems and processes to the people, clouds and devices of the digital world.

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time. Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime: Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee - Close the loop fast via email and phone - Call customers back and record call results - Quick email replies with starter templates, or forward to colleagues - View, close, or reopen alerts - Optimized case management actions and ability to assign a case to user and/or role - Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities. Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place. Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce. About Medallia: Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.