CLC Help247 vs Santam app
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CLC Help247
This app provides immediate access to emergency and assistance services. It integrates membership benefits, offers a panic button with GPS, and guides users through accident scenes. Manage dependents and track case status with push notifications.
- 24 Hour Contact Centre access
- GPS-enabled panic button
- View assistance services and policy details
- Dispatch emergency armed response
- Manage dependents and employee access
- Push notifications for case status
- Accident scene guide
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This App offers you an easy to use process for any emergency or assistance service that you may require. It offers a range of other benefits integrated into our various systems depending on the benefits of your specific membership or policy. - Easy access to a 24 Hour Contact Centre - Panic button which will pinpoint your GPS location - View assistance services, limits, history and policy wording - Dispatch emergency armed response - Manage dependents or employees and control their level of access - Push notifications informing you of the status of your case - Step by step accident scene guide to obtain crucial information at the scene of an accident. - On Line claims registration
Santam app
Manage your insurance policies, request changes, and submit claims with ease. Get instant support for emergencies and track your claim status directly through the app.
- Policy portfolio access
- Personalized user profiles
- Policy change requests
- SOS emergency button
- Claim submission and tracking
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The new and improved Santam Client App provides a range of features for Santam policyholders leading to an enhanced self-service experience. The registration and authentication process is effortless which allows users access to their Santam policy portfolio. User profiles can be personalized, policy information is presented in a more simplistic way and additional cover or policy changes can be requested in a few easy steps. The SOS emergency button is available for insurance related emergencies and will alert Santam’s emergency response team. Claims can be submitted and can be tracked in a few easy steps.
Screenshots
Verdict
The clearest difference is rating: Santam app at 4.3 against CLC Help247's 1.0. Santam app also leads on ratings volume (14 vs 1) and review sentiment (34% vs 20%). CLC Help247's advantage is device support (3 vs 1) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Santam app holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: Santam app has 14 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 20% of CLC Help247's written reviews are positive against 34% of Santam app's.
CLC Help247 ships an update every 3 weeks, Santam app monthly. The most recent releases landed on September 20, 2026 and September 14, 2026 respectively.
| Parameter | CLC Help247 | Santam app |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 4.3 (14 ratings) — better |
| Positive reviews | 20.0% of reviews | 33.9% of reviews — better |
| Number of ratings | 1 | 14 — better |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 66 MB | 97 MB |
| Age rating | 4+ | 4+ |
| Developer | CUSTOMER LOYALTY CONSULTANTS (PTY) LTD | Santam |
Customer experience
CLC Help247
Santam app
In-app purchases
CLC Help247
No in-app purchases
Santam app
No in-app purchases
