Comparison

HVB Mobile Banking vs Postbank BestSign

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HVB Mobile Banking

Manage your banking needs conveniently and securely from anywhere. Features include a bill scanner for quick payments, mobile trading for investments, and a digital mailbox for important documents. Available for users aged 12 and up.

Highlights
  • Account balances and transactions
  • Bill scanner for quick transfers
  • Mobile trading and investment management
  • Digital mailbox
  • Mobile payments with Apple Pay
  • Financial manager
  • Secure login with biometrics
Features
Read full description

Mit der HVB Mobile Banking App erledigen Sie Ihre Bankgeschäfte einfach, schnell und sicher – egal ob zu Hause oder unterwegs. Entdecken Sie moderne Funktionen wie den Rechnungsscanner, mobiles Trading und Ihr digitales Postfach. Verfügbar bereits ab 12 Jahren!​ DAS ERWARTET SIE:​ Konten & Karten:​ - Kontostände & Umsätze auf einen Blick​ - Sekundenschnelles Überweisen per Rechnungsscanner​ - Zahlreiche Services wie z. B. Adressänderungen​ - Mobiles Bezahlen mit Apple Pay​ ​Wertpapiere:​ - Depots & Märkte jederzeit im Blick behalten​ - Wertpapiere kaufen/verkaufen, Investmentsparpläne verwalten​ - Virtuelle Depots & Watchlists nutzen​ ​ Mehr:​ - Digitales Postfach​ - Finanzmanager für Ihre persönliche Planung​ - Hauptfunktionen auch auf Englisch verfügbar​ - HVB KomfortKredite beantragen und einsehen​ - Immobiliendarlehen managen​ - Privatschutzversicherungen unseres Partners Allianz berechnen, abschließen und verwalten​ ​ Sicherheit:​ - Sicherer Login per Touch ID oder Face ID​ - Modernes appTAN-Verfahren – ohne Zusatzgerät​ - Salden ausblendbar für mehr Privatsphäre unterwegs​ - Tageslimit anpassen​ - Karten sperren / entsperren​ ​Kundenservice:​ - Eigener Hilfe & Servicebereich​ - HVB Live Chat​ - Termine vereinbaren​ ​ Fragen? Unser Onlineservice hilft Ihnen gerne!​ Mo – Fr: 8 – 20 Uhr, Sa: 8 – 14 Uhr ​ Telefon: 089 378 48888 ​

About

Postbank BestSign

This app provides a secure and convenient way to authorize transactions in online banking. It focuses solely on the BestSign security procedure, allowing for quick setup and easy login using passwords or biometrics.

Highlights
  • Secure order authorization
  • Dedicated BestSign procedure
  • Password login
  • Biometric login support
  • Separate security app
Features
Read full description

The Postbank BestSign app is a separate app for securely authorizing orders in online banking. The app only includes the BestSign security procedure. Create and activate BestSign once, then you are ready for authorizing. You can log into the BestSign app with your password or – if available – conveniently with your biometric data. This app is useful if you do not want to use the Postbank app, as you mainly carry out your online banking on the computer and only need a security procedure for order authorization. Tip: Try the Postbank app. Then you have your online banking and security procedures conveniently and securely in one place. DATA PRIVACY Protecting your data is our highest priority. Find more information in our data privacy policy.

Screenshots

HVB Mobile Banking4 screens
Postbank BestSign4 screens

Verdict

The call

The clearest difference is rating: Postbank BestSign at 4.7 against HVB Mobile Banking's 4.3. HVB Mobile Banking's advantage is iOS requirement (14.0 vs 16.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Postbank BestSign holds the better App Store score, 4.7 against 4.3. Both are backed by a comparable volume of ratings — 645 and 1.1K respectively. Written reviews split almost evenly too, at 69% and 69% positive.

UpkeepUpdate frequency

HVB Mobile Banking ships an update monthly, Postbank BestSign every 2 months. Both last shipped on October 29, 2026.

Scorecard2 real differences · 8 level
HVB Mobile Banking versus Postbank BestSign: the parameters behind the verdict, then further details
ParameterHVB Mobile BankingPostbank BestSign
PriceFreeFree
Rating4.3 (645 ratings)4.7 (1.1K ratings) — better
Positive reviews68.6% of reviews — better68.5% of reviews
Number of ratings6451.1K — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS14.0 — better16.0
Further details — not scored
Size144 MB81 MB
Age rating4+4+
DeveloperUniCredit Bank GmbHPostbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG

Customer experience

HVB Mobile Banking

All ratings641 ratings
Positive82.5%
Neutral5.5%
Negative12.0%
Written reviews118 reviews
Positive68.6%
Neutral6.8%
Negative24.6%

Postbank BestSign

All ratings1,053 ratings
Positive92.8%
Neutral2.0%
Negative5.2%
Written reviews89 reviews
Positive68.5%
Neutral3.4%
Negative28.1%

User reviews

HVB Mobile Banking

From 645 App Store ratings

What we love

  • 👍 Clear and intuitive user interface
  • 🚀 Fast and responsive performance
  • 📊 Comprehensive account overview and transaction history
  • 💳 Easy EU transfers and payments
  • 🎨 Clean, well-organized design

Room to improve

  • 🔐 Overly complicated security procedures
  • 😕 Unintuitive navigation and information architecture
  • ⏱️ Slow and cumbersome AppTAN approval process
  • 🌐 Limited English language support (mostly headings only)
  • 🔄 Frequent login failures and authentication issues

Postbank BestSign

From 1.1K App Store ratings

What we love

  • 🚀 Quick and reliable
  • 💡 Logical and intuitive security mechanism

Room to improve

  • 🐛 Flaky QR code activation, causing app lockups
  • 🐛 Unreliable functionality, often not working
  • 🔒 Security design flaw with shared login credentials
  • 🤯 Convoluted and frustrating user experience
  • 🐛 Frequent crashes and login issues

Bugs and requests

HVB Mobile Banking

Reported bugs

15 issues
  • App crashes on startup after updates
  • Face ID/biometric login disabled unexpectedly and frequently
  • AppTAN not delivered or displayed properly
  • Login hangs or fails intermittently
  • Credit card transaction access causes crashes and logouts
Show 10 more
  • Device swap requires complex AppTAN reactivation process
  • iOS version misidentification (iPhone 16 with iOS 18.5 recognized as iPhone 17.5)
  • SMS TAN delivery failures after device changes
  • AppTAN ID not appearing in app despite enrollment
  • Depot/portfolio data unavailable during maintenance without notice
  • Invoice scanner malfunction after updates
  • Scrolling in transaction lists causes jarring display jumps
  • Tutorial/tip screens reappear despite 'don't show again' selection
  • Server connection errors and timeouts
  • Logout process requires excessive attempts

Requested features

13 requests
  • Full English language translation (not just headings)
  • IBAN input accepting formatted IBANs with spaces
  • Landscape/horizontal view for account statements
  • Improved transaction search with date range input
  • Extended transaction history beyond 2 years
Show 8 more
  • Budget and expense tracking function
  • Feedback/bug report feature within app
  • Smoother scrolling in credit card transaction views
  • Persistent biometric login without frequent resets
  • One-click AppTAN confirmation (like push notification swipe)
  • Customizable account ordering and visibility
  • Simplified login terminology (standard 'Password' instead of 'HVB Direct Banking PIN')
  • Account statement export to PDF with landscape support

Postbank BestSign

Reported bugs

3 issues
  • QR code activation issues
  • Frequent login failures and account access denials
  • Crashes on app startup

Requested features

2 requests
  • Multi-language support
  • Improved reliability and stability

In-app purchases

None

HVB Mobile Banking

No in-app purchases

None

Postbank BestSign

No in-app purchases

Questions

Is HVB Mobile Banking free?
HVB Mobile Banking is free to download, with no in-app purchases.
Is Postbank BestSign free?
Postbank BestSign is free to download, with no in-app purchases.
Which has better reviews, HVB Mobile Banking or Postbank BestSign?
Postbank BestSign is rated higher. HVB Mobile Banking averages 4.3 out of 5 from 645 ratings, while Postbank BestSign averages 4.7 from 1.1K ratings.
Do HVB Mobile Banking or Postbank BestSign have ads?
Neither HVB Mobile Banking nor Postbank BestSign shows ads.
Which is updated more often, HVB Mobile Banking or Postbank BestSign?
HVB Mobile Banking ships an update monthly, and Postbank BestSign every 2 months. Most recently, HVB Mobile Banking was updated on October 29, 2026 and Postbank BestSign on October 29, 2026.

Other comparisons