Comparison

Microsoft Power BI vs TOPdesk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft Power BI

Access and analyze your business data from anywhere with powerful mobile tools. Visualize key metrics, filter information, and share insights on the go. Get real-time notifications and ask questions of your data with a virtual analyst.

Highlights
  • View data in one place
  • Explore, filter, and focus data
  • Annotate and share reports
  • Set data alerts and notifications
  • Q&A virtual analyst for insights
  • Secure on-premises data access
  • Scan barcodes/QR codes for data
Features
Currently charting
Read full description

Access your data from anywhere. Get notifications, annotate and share, and dive deep into your data with powerful features for decision making on the go.    Highlights:    • View all your important data in one place    • Tap to explore, filter, and focus on what’s most important     • Easily annotate and share reports and visualizations      • Set data alerts and get real-time notifications     • Ask questions in your own words and get meaningful insights into your data with the Q&A virtual analyst    • Securely access your on-premises data     • Scan barcodes and QR codes to easily track inventory and get real-world data in context    • Start exploring your Power BI data instantly, with no setup needed    Get the full Power BI suite and never miss a beat with Power BI Desktop, the Power BI web service, and Power BI Mobile! By installing this app, you agree to the terms at: https://go.microsoft.com/fwlink/?linkid=2178902

About

TOPdesk

This mobile tool allows users to manage enterprise service operations on the go. Connect with teams and customers, log into your operator environment, and streamline daily tasks without needing a laptop. It's designed for accessibility and convenience in managing business services.

Highlights
  • On-the-go operations management
  • Team and customer connectivity
  • Laptop-free access
  • QR code or URL login
  • Enterprise service management
  • Continuous functionality updates
Features
Read full description

The TOPdesk app is a powerful tool for when you’re on the go. Want to connect with your team and customers without ever using your laptop? Log into your operator environment with a QR code or direct URL and start your TOPdesk mobile experience right away! TOPdesk is one of the leading providers of enterprise service management (ESM) solutions worldwide. We’re trusted by organisations in all sectors and committed to making TOPdesk easily accessible to all operators. Download the TOPdesk app today and experience the convenience it brings to your operations. We’re constantly working on adding new functionalities, so stay tuned!

Screenshots

Microsoft Power BI4 screens
TOPdesk4 screens

Verdict

The call

The clearest difference is rating: Microsoft Power BI at 4.7 against TOPdesk's 4.0. Microsoft Power BI also leads on ratings volume (98K vs 1) and update cadence (fortnightly vs every 2 months). TOPdesk's advantage is iOS requirement (15.6 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Power BI holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Microsoft Power BI has 98K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Microsoft Power BI ships an update fortnightly, TOPdesk every 2 months. The most recent releases landed on November 1, 2026 and October 8, 2026 respectively.

Scorecard5 real differences · 6 level
Microsoft Power BI versus TOPdesk: the parameters behind the verdict, then further details
ParameterMicrosoft Power BITOPdesk
PriceFreeFree
Rating4.7 (98K ratings) — better4.0 (1 ratings)
Positive reviews46.5% of reviews—
Number of ratings98K — better1
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#196 — better—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.6 — better
Further details — not scored
Size214 MB26 MB
Age rating+44+
DeveloperMicrosoft CorporationTOP Informatie Systemen B.V.

Customer experience

Microsoft Power BI

All ratings97,437 ratings
Positive93.3%
Neutral2.3%
Negative4.4%
Written reviews370 reviews
Positive46.5%
Neutral10.8%
Negative42.7%

TOPdesk

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Microsoft Power BI

Reported bugs

5 issues
  • Frequent login issues and SSO problems
  • Visualizations not rendering correctly
  • Inconsistent behavior when switching between reports
  • Drill-through functionality not working as expected
  • Scaling and layout issues on iPad and larger devices

Requested features

5 requests
  • Ability to refresh data and reports remotely
  • Enhanced navigation and bookmarking features
  • Improved support for touch-based interactions
  • Better optimization for smaller mobile screens
  • Integration with other Microsoft 365 apps

TOPdesk

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft Power BI

No in-app purchases

None

TOPdesk

No in-app purchases

Questions

Is Microsoft Power BI free?
Microsoft Power BI is free to download, with no in-app purchases.
Is TOPdesk free?
TOPdesk is free to download, with no in-app purchases.
Which has better reviews, Microsoft Power BI or TOPdesk?
Microsoft Power BI is rated higher. Microsoft Power BI averages 4.7 out of 5 from 98K ratings, while TOPdesk averages 4.0 from 1 ratings.
Do Microsoft Power BI or TOPdesk have ads?
Neither Microsoft Power BI nor TOPdesk shows ads.
Which is updated more often, Microsoft Power BI or TOPdesk?
Microsoft Power BI ships an update fortnightly, and TOPdesk every 2 months. Most recently, Microsoft Power BI was updated on November 1, 2026 and TOPdesk on October 8, 2026.

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