TDRA vs Sanadak
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TDRA
This app offers key government services interactively, simplifying customer interactions. It allows users to file complaints, submit inquiries, and request website or SMS blocking. Designed to align with smart government initiatives.
- File complaints against service providers
- Submit inquiries and suggestions
- Request website blocking
- Request SMS spam blocking
- Interactive service delivery
Read full descriptionHide full description
The Telecommunications And Digital Government Regulatory Authority (TDRA) application provides the main services in an interactive manner in order to ease the life of TDRA customers. This comes in line with the UAE's direction towards Smart Government. List of Services as follows:- - Complaint against the service provider - Inquiry and Suggestions to TDRA - Request to block a website - Request to block SMS spammers
Sanadak
This app serves as a financial and insurance ombudsman platform for the UAE. It allows users to lodge, track, and appeal complaints related to various financial products and services, ensuring a transparent resolution process.
- Submit financial and insurance complaints
- Track complaint status in real-time
- Submit additional documents
- File appeals for complaints
- Secure login via UAE Pass
Read full descriptionHide full description
مرحبا بك في تطبيق سندك، منصة الأمان المالي والتأمين الرائدة في منطقة الشرق الأوسط وشمال أفريقيا، والتي تضع معايير جديدة لحل شكاوى المستهلكين في القطاع المالي لدولة الإمارات العربية المتحدة. لماذا سندك؟ تم تصميم سندك لتحويل طريقة التعامل مع الشكاوى في مجالي المال والتأمين في الإمارات. بالتزامنا نحو التميز، وعمليات الحل الواضحة والفعالة، والشفافية، نهدف إلى استعادة وحماية الثقة في الخدمات المالية بالإمارات. ما نقدمه: - تغطية واسعة: يغطي تطبيق سندك مجموعة شاملة من المنتجات والخدمات المالية والتأمينية. سواء كان النزاع حول حسابات بنكية، بطاقات ائتمان، قروض شخصية، أنواع مختلفة من التأمين (الصحي، السيارة، العقار، العام، البحري، الحياة والاستثمار)، أو قضايا التعويض، فإن سندك هنا للمساعدة. - تسجيل الدخول بواسطة:UAE Pass ادخل إلى خدماتنا بسهولة مع .UAE Pass قم بتقديم الشكاوى، تتبع حالتها، أرسل المعلومات الضرورية، وقدم الطعون بكل سهولة وأمان. - عملية شفافة: كن على اطلاع دائم بعمليات حل الشكاوى الواضحة والفعالة والشفافة. هدفنا الأسمى هو حماية الثقة في القطاع المالي للإمارات من خلال خدمة مثالية. الميزات: - تقديم شكاوى حول منتجات وخدمات مالية وتأمينية مختلفة. - تتبع حالة شكواك في الوقت الفعلي. - تقديم معلومات ووثائق إضافية بسهولة من خلال التطبيق. - تقديم طعون للشكاوى إذا لزم الأمر. - الوصول إلى الخدمات بأمان مع تسجيل دخول موحد من خلال.UAE Pass - الوصول إلى الخدمات بأمان مع تسجيل دخول موحد من خلال UAE Pass. --- Welcome to the Sanadak app, the pioneering financial and insurance ombudsman platform in the MENA region, setting new standards for consumer complaint resolution in the financial sector of the United Arab Emirates (UAE). Why Sanadak? Sanadak is designed to transform the way complaints in the financial and insurance domains are handled in the UAE. With a commitment to excellence, clear and effective resolution processes, and transparency, we aim to restore and safeguard trust in the UAE's financial services. What We Offer: - Wide Coverage: Sanadak covers a comprehensive range of financial and insurance products and services. Whether it's a dispute about bank accounts, credit cards, personal loans, various insurances (health, car, property, general, marine, life & investment), or compensation issues, Sanadak is here to assist. - Unified Login with UAE Pass: Access our services seamlessly with UAE Pass. Lodge complaints, track their status, submit necessary information, and lodge appeals easily and securely. - Transparent Process: Stay updated with clear, effective, and transparent complaint resolution processes. Our ultimate goal is to safeguard trust in the UAE’s financial sector through exemplary service. Features: - Submit complaints about various financial and insurance products and services. - Track the status of your complaints in real-time. - Submit additional information and documents easily through the app. - Submit appeals to complaints if needed. - Access services securely with a unified login through UAE Pass.
Screenshots
Verdict
The clearest difference is review sentiment: TDRA at 44% against Sanadak's 0%. TDRA also leads on rating (4.0 vs 2.3) and ratings volume (9 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TDRA holds the better App Store score, 4.0 against 2.3. Both are backed by a comparable volume of ratings — 9 and 3 respectively. Written reviews point the same way: 44% of TDRA's written reviews are positive against 0% of Sanadak's.
TDRA ships an update every 2 months, Sanadak every 5 weeks. The most recent releases landed on August 10, 2026 and September 10, 2026 respectively.
| Parameter | TDRA | Sanadak |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (9 ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 44.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 9 — better | 3 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 67 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | UAE Telecommunications Regulatory Authority | The Central Bank of The UAE |
Customer experience
TDRA
Sanadak
In-app purchases
TDRA
No in-app purchases
Sanadak
No in-app purchases
