Comparison

NWGS Flex Mobile vs UH MyChart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NWGS Flex Mobile

Manage your NWGS account with features like viewing balances, submitting claims and receipts, and accessing transaction details. The app allows direct contact with administrators and provides secure authentication options. Users can also manage dependent information, view card details, and update billing addresses.

Highlights
  • Account balances and details
  • Upload claims and submit receipts
  • View recent transactions
  • Contact administrator
  • Secure authentication
  • Manage dependents and card details
  • Update billing address
Features
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NWGS Flex Mobile provides the following functionality: • Account balances and details • Upload Claims and Submit Receipts • Recent Transactions and Details • View all email and SMS alerts • Contact administrator from mobile application via email or mobile phone • Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions) • View Profile Details • View Dependents • View Card Details • View Card PIN • Register new users directly from mobile device • Ability to edit billing address * • Ability to update billing address * • Ability to report card lost stolen * • Ability to order replacement card * • Ability to attach provider name to newly submitted claims * • Ability to pay provider directly from app * *Some features may be restricted by your administrator

About

UH MyChart

Manage your healthcare conveniently for yourself and your family. Schedule appointments, view test results, communicate with your care team, and pay bills. Connect with other healthcare organizations and share your medical record securely.

Highlights
  • Schedule and manage appointments
  • Review test results and health information
  • Communicate with your care team
  • View and pay medical bills
  • Connect with Apple Health
  • Share medical records securely
Features
Currently charting
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University Hospitals (UH) MyChart is a personalized health app that helps you conveniently manage care for yourself and your family members. With the UH MyChart app you can: • Schedule and manage appointments, including in-person visits and video visits. • Review test results, medications, immunization history and other health information. • Communicate with your primary care team. • View and pay your medical bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits, along with any clinical notes your provider has recorded and shared with you. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Securely share your medical record from anywhere with anyone who has Internet access. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. To access UH MyChart, you must create an account. Access is free and secure.

Screenshots

NWGS Flex Mobile4 screens
UH MyChart4 screens

Verdict

The call

The clearest difference is review sentiment: UH MyChart at 50% against NWGS Flex Mobile's 0%. UH MyChart also leads on ratings volume (3K vs 57) and monetization model (free vs ad-supported). NWGS Flex Mobile's advantage is rating (4.7 vs 4.2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NWGS Flex Mobile holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: UH MyChart has 3K ratings behind it against 57, so its average is the more settled of the two. Written reviews complicate that: 0% of NWGS Flex Mobile's written reviews are positive against 50% of UH MyChart's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

NWGS Flex Mobile ships an update every 3 months, UH MyChart every 6 months. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.

Scorecard5 real differences · 6 level
NWGS Flex Mobile versus UH MyChart: the parameters behind the verdict, then further details
ParameterNWGS Flex MobileUH MyChart
PriceFreeFree
Rating4.7 (57 ratings) — better4.2 (3K ratings)
Positive reviews0.0% of reviews49.5% of reviews — better
Number of ratings573K — better
Update frequencyEvery 3 months — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
Best chart rank—#199 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better16.2
Further details — not scored
Size31 MB176 MB
Age rating17+17+
DeveloperNorthwest Group Services AgencyUniversity Hospitals Health System, Inc.

Customer experience

NWGS Flex Mobile

All ratings50 ratings
Positive92.0%
Neutral2.0%
Negative6.0%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

UH MyChart

All ratings2,354 ratings
Positive79.1%
Neutral6.1%
Negative14.8%
Written reviews206 reviews
Positive49.5%
Neutral16.0%
Negative34.5%

Bugs and requests

NWGS Flex Mobile

Not enough reviews yet to summarise bugs or requests.

UH MyChart

Reported bugs

5 issues
  • Links in emails not working
  • Inability to send messages to providers
  • Inconsistent display of appointment information
  • Inaccurate or missing medical history data
  • Repeated login issues and app crashes

Requested features

5 requests
  • Ability to add and manage all providers in one place
  • Streamlined prescription refill process
  • Improved search and filtering options
  • Seamless integration with other healthcare apps
  • More detailed and user-friendly instructions

In-app purchases

None

NWGS Flex Mobile

No in-app purchases

None

UH MyChart

No in-app purchases

Questions

Is NWGS Flex Mobile free?
NWGS Flex Mobile is free to download, with no in-app purchases.
Is UH MyChart free?
UH MyChart is free to download, with no in-app purchases.
Which has better reviews, NWGS Flex Mobile or UH MyChart?
NWGS Flex Mobile is rated higher. NWGS Flex Mobile averages 4.7 out of 5 from 57 ratings, while UH MyChart averages 4.2 from 3K ratings.
Do NWGS Flex Mobile or UH MyChart have ads?
Neither NWGS Flex Mobile nor UH MyChart shows ads.
Which is updated more often, NWGS Flex Mobile or UH MyChart?
NWGS Flex Mobile ships an update every 3 months, and UH MyChart every 6 months. Most recently, NWGS Flex Mobile was updated on October 24, 2026 and UH MyChart on October 27, 2026.

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