Volt Self Service vs SmartBen NOW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Volt Self Service
Easily manage your work-related information on the go. Submit and approve timecards, receive important company updates, and stay informed about benefits and enrollment periods directly from your mobile device.
- Submit timecards
- Approve timecards
- Timecard due alerts
- Benefit notifications
- Company news updates
- Open enrollment alerts
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We’re always looking for ways to make it easier for employees to get and submit important information, and Volt Self Service does exactly that. Submit your timecard, get alerts when it’s due, approve timecards, and receive notifications about benefits, open enrollment, and company news – all from the convenience of your phone.
SmartBen NOW
Access your employer-provided benefits information conveniently on your mobile device. Review plan details, make enrollment changes, and explore additional resources all within a single application.
- Access benefits information
- Review plan details
- Enroll or change benefits
- Explore benefit resources
- Up-to-date information
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Have access to your most important benefits information, right at your fingertips. SmartBen NOW is an all-in-one benefits app that allows you to access up-to-date information about your employer-provided benefits. Once logged in, you can access your personal benefit information wherever and whenever needed. Use this app to: - Review your benefits and plan details - Enroll or change your benefits - Explore other benefit resources all in one place
Screenshots
Verdict
The clearest difference is rating: SmartBen NOW at 4.5 against Volt Self Service's 1.6. SmartBen NOW also leads on review sentiment (31% vs 2%) and ratings volume (869 vs 189). Volt Self Service's advantage is iOS requirement (6.0 vs 16.4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SmartBen NOW holds the better App Store score, 4.5 against 1.6. Both are backed by a comparable volume of ratings — 189 and 869 respectively. Written reviews point the same way: 2% of Volt Self Service's written reviews are positive against 31% of SmartBen NOW's.
| Parameter | Volt Self Service | SmartBen NOW |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (189 ratings) | 4.5 (869 ratings) — better |
| Positive reviews | 1.7% of reviews | 30.6% of reviews — better |
| Number of ratings | 189 | 869 — better |
| Update frequency | — | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 6.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 4 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Volt Information Sciences Inc | HodgesMace, LLC |
Customer experience
Volt Self Service
SmartBen NOW
User reviews
Volt Self Service
From 189 App Store ratingsRoom to improve
- ❌ App doesn't open
- ❌ App crashes
- ❌ Error messages on launch
- ❌ App never loads
- ❌ Unusable on iOS
SmartBen NOW
From 869 App Store ratingsWhat we love
- 👍 Great service
- 🚀 User-friendly app
- 💡 Convenient to have everything in one app
- 🚀 Helpful information provided
Room to improve
- 🐛 Glitchy app
- 🐛 Trouble loading paystubs
- 🐛 Blank pages when viewing paystubs
- 🐛 App not working for over a month
- 🐛 Difficult to navigate
Bugs and requests
Volt Self Service
Reported bugs
53 issues- App crashes after opening
- App automatically closes
- App never loads
- Error messages on launch
- App is DOA
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- App doesn't open
- Cannot access info
- App has never allowed use
- Error message on attempt to open
- App doesn't even open
- App won't open
- App never loads
- App won't load in
- App is broken
- Never ending circle wheel
- Volt logo and loading circle with error
- Error dialog box to try again later
- Error to try back later
- Keyboard covers fields to type
- Keyboard is upside down and blank
- App will not open
- Bug when selecting hours with scroll menu
- Keyboard is blank and hard to type
- Keypad function is totally broke
- Keyboard is driving me crazy
- No finger touch entering
- Password every time
- Personal question everytime
- Boring and complex login with wrong place for keyboard
- App has been broken for months
- Keyboard is in the wrong place and blank
- Cannot add notes because keyboard doesn't pop up
- Keyboard appears to have no characters and stuck up top
- Keyboard won't appear when clicked to type
- Keyboard is not showing up correctly
- Cannot select type of work from drop down
- Messed up keyboard to put username and password
- Doesn't show user and password fields
- Messed up keyboard appears
- Keyboard shows up blank
- Keyboard doesn't show up properly
- Keyboard doesn't show up at all
- Keypad is on top of the info
- Keyboard hardly works
- Crashes all the time
- UI is shotty
- Keyboard no longer works
- Error message on opening
- Cannot get to sign in screen
- 80% of functionality does not work
- Information in summary is not accurate
- Leave Balance only shows sick time
- W-4 changes require a printed form
Requested features
8 requests- Support for larger iPhone screens
- Add Face ID or thumbprint login
- Update to support new employees
- Add Touch ID password support
- Improve UI and user experience
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- Remodify login process
- Fix keyboard issues for iOS users
- Allow access to payroll info
SmartBen NOW
Reported bugs
5 issues- Cannot download bank statements
- Cannot enter values in certain sections
- Login issues across devices
- Credentials not working
- Paycheck download function not working
Requested features
5 requests- Easier way to access tax forms and insurance info
- Add phone numbers for support
- Improve chat support knowledge
- Make important contact info more user-friendly
- Provide confirmation of successful enrollment
In-app purchases
Volt Self Service
No in-app purchases
SmartBen NOW
No in-app purchases
Questions
Is Volt Self Service free?
Is SmartBen NOW free?
Which has better reviews, Volt Self Service or SmartBen NOW?
Do Volt Self Service or SmartBen NOW have ads?
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