Fast OEM Mobile Tech vs Dispatch Scout

The Fast OEM Mobile Tech app has been specifically designed for the technician standing in front of an HVAC unit. The Mobile Tech app helps techs locate the right part(s) for the job and identifies the nearest FAST distributor. The application stores the data so that a record is kept of parts used, making it much easier to complete paperwork once back at the office. Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Bryant Equipment or for non-warranty repairs on any make or any brand of equipment, the Bryant Service Technician app can help identify the right part. The Bryant Service Technician app provides an easy to use, powerful app that is designed to help the technician standing in front of a unit. The app helps them at the job site to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts. Key Features : - AI Assistant (Beta) : A smart assistant designed to answer technical questions, provide support, and assist with troubleshooting using model number inputs. - View Customer System Online : Customer Details online using advance search filters for more efficient and accurate information retrieval. - System Capacity Calculator : Easily calculate HVAC system's Airflow capacity with precision and efficiency requirements based on job-site conditions and specifications. - Product Registration : Register equipment quickly and efficiently from the field. - Intelligent Equipment Search : Locate equipment by scanning a serial barcode, entering the serial number, or model number. - Parts Identification : Instantly access accurate parts lists for selected equipment to support fast and precise repairs. - Technical Literature Access : View detailed technical documents with advanced filtering for faster retrieval of relevant information. - Warranty & Service History Lookup : Retrieve warranty details and past service history using the serial number. - Nearest Parts Center Locator : Use GPS to find the closest Fast OEM Parts Sales Center and get directions directly from the app. - Totaline® Parts Cross-Reference : Find equivalent and compatible parts using the integrated cross-reference tool. - Job Management : Create and manage job records, including the ability to save and associate parts with each job for future reference. - Secure HVACPartners Access : Log in to access restricted technical content and documents. - Product Catalog : Browse and search the full Bryant product catalog for quick equipment lookup. - Technician Training Resources : Access online training modules to support continuous learning and field readiness. - Tech Tips Video Library : Watch short, expert-led videos offering practical tips and troubleshooting guidance. - Interactive Troubleshooting : Step-by-step guided diagnostics to assist technicians in identifying and resolving issues efficiently. - NFC Connectivity for Installer Tools : Utilize Near Field Communication (NFC) to configure installer settings, retrieve diagnostic information, and facilitate service board replacement on supported equipment.

You didn’t start your service business to live in spreadsheets or burn fuel on bad routes. You started it to do great work and get paid. Dispatch Scout puts your operation in your pocket: scheduling, technician tracking, AI route optimization, invoicing, fleet management, and more — one app, one price, everything included. No paywalls. No surprises. AI Route Optimization Dispatch Scout builds smarter routes that account for appointment windows, job durations, and real-world drive times based on traffic and weather, with turn-by-turn navigation. Fewer wasted miles, more jobs completed per day. Smart Capture (Snap. Done.) Point your camera at the dashboard. Smart Capture reads the odometer, detects warning lights, and logs key check-in details automatically — so pre/post-trip check-ins take seconds and fleet records stay audit-ready. Team Chat Real-time communication between techs in the field and the back-office. Send messages, include attachments, everyone stays in the loop. Job Management That Closes the Loop Create jobs fast, assign techs, attach photos/notes, and keep everyone in sync with real-time status updates and deep-link push notifications. Completion rules help ensure jobs don’t get marked “done” until they’re truly done. Equipment Management Keep track of equipment installs. Use smart-stickers with QR codes so customer's can scan them and view warranty details and contact info. Scheduling Built for Busy Days Day/week views, color-coded assignments, and instant schedule updates. Jump from the calendar straight into today’s optimized route with one tap. Works for 1 tech or 50. Invoicing & Payments Build invoices from completed jobs, take on-site card payments with Stripe Terminal, send invoices by email/SMS, record cash/check, create estimates, and apply discounts, custom pricing, and tax rates — so you can invoice at the truck and get paid faster. Client & Property CRM Store customer and property history in one place, including do-not-contact preferences and custom fields. Jobs, invoices, equipment, and memberships stay tied to the right client automatically. Full-featured CRM done right. Equipment, Memberships, Fleet, Multi-Location Track equipment and service history, sell maintenance plans, schedule vehicle maintenance with reminders, and run multiple locations with role-based permissions. Also included Tasks, notes/docs (photos, videos, PDFs), and real-time updates everywhere.