@your WISH vs ServiceHub by TouchMenu

@your WISH Mobile is the mobile extension of the web based @your WISH application to manage guest expectation, inter departmental issues in a hotel. It allow hotel runners to execute and resolve the tasks assigned to them. Using the application a runner can : * View tasks * Resolve issues * Update tasks * Receive task alerts, escalations and messages @your WISH Mobile improves guest experience and increases a runner's productivity.

ServiceHub keeps your team on top of every guest request and internal task, in real time. Built for hotels, restaurants, and venues on the TouchMenu platform, ServiceHub turns incoming signals — guest complaints, service requests, and internal jobs — into clear, assignable tasks your staff can act on right from their phone. KEY FEATURES • Real-time task inbox — See new and in-progress tasks at a glance, filtered by type and status, each tagged with its category, room/QR location, and time. • Full task lifecycle — Start, park and resume, reassign, and complete tasks in just a couple of taps. • Assign to the right person — Assign or reassign staff, or pick up a task yourself. • Photos & files — Attach and view images and documents on any task. • Built-in conversation — Discuss a task with your team in a per-task chat, with inline replies and image sharing. • Reports — Track signals handled, average response time, and average completion time. • Push notifications — Get notified the moment a new task arrives or an existing one is updated. • 11 languages — English, Bulgarian, Greek, Romanian, Macedonian, Serbian, Portuguese, Slovak, Italian, Russian, and Spanish. • Light & dark themes — Choose Light, Dark, or match your device automatically. • Secure sign-in — Log in with your email, username, or phone number. ServiceHub is built to be fast, clear, and reliable during a busy shift — so nothing falls through the cracks and every guest gets a quick response. Note: ServiceHub requires a TouchMenu account provided by your organization.