Deskero vs FarmTab

Great customer care cannot be tied down to a desk! Engage customers and deliver great support on the fly with the Deskero app: a super easy tool that packs all the great Deskero features right inside your smartphone, allowing you to easily follow all your team activity and quickly reply to customers. And it doesn’t end here: with the Deskero app, our integrated chat system is right at your fingertips, as well as our advanced social monitor features. Chat in real time and engage customers on social networks, right from your phone! Key features - Take care of all your tickets, from start to finish: you can open them, edit their status, reply and immediately change any detail - Reply to any ticket with a single tap: smart and easy! - Overview everything in your customized agent dashboard. - Manage everything, from agent re-assignment to ticket priority: you can edit any single ticket’s feature directly from the app. - Keep an eye on your help desk and all your team activity to quickly monitor any incoming request, be it from email, social network or chat. - Quickly search for tickets and customers through an advanced filter system. - Chat with registered customers and even casual website visitors and convert any interesting conversation into a ticket, to fully integrate it in your workflow! - Monitor and manage all your customer’s details and quickly edit contact data and information. - Gain immediate access to any past conversation with any customer, through Deskero’s advanced chronology. Search and filter it in a snap! - Collaborate with other agents, either by sharing a note or by using the internal chat system. - Quickly use predefined answers to solve the most common problems in a minute: just choose your macro answer, edit it to your taste and hit reply! - Create and manage custom view filters to simplify your searches and monitor specific issues. - Use customized scenario to automate recurring actions, right from your phone.

Run your farm store from your iPhone. FarmTab Store Manager is the all-in-one point-of-sale and store management app built exclusively for independent farmers selling direct to their community. Accept Payments Anywhere Take contactless payments directly on your iPhone with Tap to Pay on iPhone — no card reader, no extra hardware, no setup hassle. Accept credit cards, debit cards, Apple Pay, and digital wallets at farmers markets, farm stands, CSA pickups, or anywhere you meet your customers. Manage Orders on the Go Create new orders in seconds, track pending and completed sales, view order details, issue refunds, and move orders through your workflow — all from the palm of your hand. Every order syncs instantly with your WooCommerce store. CSA Management Built In Run your Community Supported Agriculture program with ease. Manage CSA products, pickup locations, member orders, and weekly schedules. View dispersal schedules grouped by date, track which items each member selected, and stay on top of your entire CSA operation without touching a laptop. Full Product Control Add and edit your farm products, manage inventory, set prices, upload product photos straight from your camera roll, and configure tax status per product — all without logging into WordPress. Delivery with DoorDash Configure DoorDash delivery scheduling, set pickup hours for each day of the week, manage multiple pickup locations, and keep your delivery operation running smoothly from one place. Tax, Fees, and Financials Done Right Integrated sales tax calculation shows a clear, itemized breakdown — products, service fee, and tax displayed as separate lines on every order. No surprises, no math required. Push Notifications for New Orders Get instantly notified the moment a customer places an order so you never miss a sale, even when you're out in the field. Everything Connected FarmTab Store Manager connects directly to your FarmTab-powered WooCommerce store. Every change you make in the app — orders, products, CSA schedules — reflects immediately on your website. One platform, one source of truth. FarmTab Store Manager requires an active FarmTab store account. Visit farmtab.com to get started.