OneService vs Glean Work
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OneService
Report municipal issues in your neighborhood, from cleanliness to infrastructure maintenance. This platform directs your feedback to the relevant authorities, helping to improve your community. Log in with your Singpass account to start making a difference.
- Submit feedback anytime, anywhere
- Report cleanliness and pest issues
- Address infrastructure maintenance
- Direct feedback to Town Councils/authorities
- Login with Singpass
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The OneService App is a convenient platform that allows you to submit feedback anytime, anywhere. - Improve your neighbourhood by submitting feedback Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible! Download the OneService App and login with your Singpass account to start improving your neighbourhood today! KEY APP FEATURES Report municipal issues in your neighbourhood such as: - Facilities maintenance in HDB estates - Illegal parking - Cleanliness - Roads & Footpaths - Animals & Birds - Pests - Smoking in prohibited places - And more!! ABOUT ONESERVICE This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies: - Building and Construction Authority (BCA) - Housing and Development Board (HDB) - Land Transport Authority (LTA) - National Environment Agency (NEA) - National Parks Board (NParks) - People’s Association (PA) - PUB, the National Water Agency - Singapore Land Authority (SLA) - Singapore Police Force (SPF) - Urban Redevelopment Authority (URA) FEEDBACK For feedback on the OneService App, you can submit it as a case via the app. If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg TERMS OF USE AND PRIVACY By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App. URL for Terms of Use: https://go.gov.sg/osappterms URL for Privacy Policy: https://go.gov.sg/osappprivacystatement
Glean Work
This AI-powered assistant helps you manage work tasks, find information, and automate workflows across your company's connected applications. It provides personalized support for planning your day, running meetings, and staying updated on company and industry news.
- AI-powered work assistant
- Personalized daily planning
- Meeting preparation and summaries
- Company and industry news updates
- AI agent creation for workflows
- Connects with 100+ workplace apps
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Get AI for work- wherever work takes you. Get the latest project updates, prepare for meetings, find experts, and keep up with company and industry news with Glean’s assistant-first mobile experience. Stay on top of all your work, from one application. Work with an expert by your side: Enterprise assistant that is personalized to you, helping you plan your day, run meetings, find information, draft and summarize content, and more. Know what your company knows instantly: Bring enterprise and world knowledge to every decision you make- just simply ask the Glean Assistant. Automate your work with AI agents: Everyone can create agents using natural language. Turn any idea into an AI-powered workflow. — Glean connects with 100+ popular workplace apps like Google Drive, Microsoft OneDrive, Jira, Confluence, Slack, Salesforce and more. Use this app if you have an account created by your company admin.
Screenshots
Verdict
The clearest difference is rating: Glean Work at 4.6 against OneService's 3.7. Glean Work also leads on review sentiment (76% vs 43%). OneService's advantage is iOS requirement (15.1 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Glean Work holds the better App Store score, 4.6 against 3.7. Both are backed by a comparable volume of ratings — 64 and 69 respectively. Written reviews point the same way: 43% of OneService's written reviews are positive against 76% of Glean Work's.
OneService ships an update every 6 weeks, Glean Work every 5 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | OneService | Glean Work |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (64 ratings) | 4.6 (69 ratings) — better |
| Positive reviews | 43.1% of reviews | 76.5% of reviews — better |
| Number of ratings | 64 | 69 — better |
| Update frequency | Every 6 weeks | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 40 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Ministry of National Development | Glean Work |
Customer experience
OneService
Glean Work
In-app purchases
OneService
No in-app purchases
Glean Work
No in-app purchases









