Comparison

Back vs Perks

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Back

This app provides peace of mind by offering replacement family care when regular arrangements fall through. It allows users to conveniently schedule care, manage reservations, and find nearby centers directly from their mobile device.

Highlights
  • Schedule back-up care
  • Request previous caregivers
  • View reservation details
  • Receive confirmation notifications
  • Copy past reservations
  • Find nearby care centers
  • Add reservations to calendar
Features
Read full description

Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through. Now the program is in the palm of your hand! As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go. You can use the Back-Up Care app to: • Sign up for your benefit (to get started, you just need your employer’s username and password) • Submit a new request for back-up care • Request previously used caregivers • View details of existing reservations • Receive notifications when reservations are confirmed • Quickly create new reservations by copying past reservations • Find nearby centers and view each location on a map • Add confirmed reservations to your device’s calendar • Get details about your benefit offering *Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use this app. Not all employers who participate allow the use of this app. Please contact your human resources department for information on benefit availability.

About

Perks

Access exclusive discounts of up to 50% off at various hotels, restaurants, shops, and more. Search for offers by keyword or location, browse categories, and save your favorites for future use. Requires a valid Perks card to register and log in.

Highlights
  • Exclusive discounts up to 50% off
  • Search offers by keyword or location
  • Browse deals by 7 categories
  • Map function to find nearby discounts
  • Save favorite offers
  • Leave reviews on redeemed offers
  • Suggest new venues
Features
Read full description

Are you a Perks cardholder? Download the Perks mobile app for free today to make the most of your Perks card by continuously saving on the go. Login for instant access to all your EXCLUSIVE discounts of up to 50% off at various hotels, restaurants, cafés, golf courses, bowling alleys, gyms, leisure centres, high street shops, hairdressers, cinemas and much more across the country! As one of the leading employee rewards programmes across the UK and Ireland, Perks brings over 1,500 substantial savings to your fingertips with something for everyone to enjoy from all your local favourites to big, nationwide brands. With the Perks app, you can: • Search for specific offers with ease by keyword or location using the search bar. • Browse our 7 categories to find deals tailored to you. • Use the map function to find the nearby discounts on your doorstep, or look for offers in a different town by simply adjusting the map or by typing the location in the search bar. • Leave reviews on any offers you have redeemed to share your experience with other Perks members. • Save your favourite offers for later, enabling you to save time and time again! • Suggest venues to us for possible discounts in the near future… And redeeming an offer on the app is simple: • Choose your favourite(s) offer from the 1,500 available • Press the ‘How to Use’ button on the full offer page and follow the redemption instructions • Visit the venue to avail of your offer, and enjoy! Take the tour to best familiarize yourself with how the app works, and be sure to visit regularly to enter exciting competitions and ensure you don’t miss out on the newest offers! “I love the app. It’s very handy when you’re in a new town and you would like to see what offers are close” Please note: You must have a valid Perks Card in order to register and/or login on the app. We’re here to help! Got a question, suggestion or need help accessing the app? please Contact Us at info@perksdirectory.com

Screenshots

Back4 screens
Perks4 screens

Verdict

The call

The clearest difference is rating: Perks at 3.0 against Back's 2.4. Back's advantage is ratings volume (127 vs 2) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Perks holds the better App Store score, 3.0 against 2.4. That said, the two scores are not equally well evidenced: Back has 127 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 13% of Back's written reviews are positive against 14% of Perks's.

UpkeepUpdate frequency

Back ships an update every 3 weeks, Perks every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Back versus Perks: the parameters behind the verdict, then further details
ParameterBackPerks
PriceFreeFree
Rating2.4 (127 ratings)3.0 (2 ratings) — better
Positive reviews12.6% of reviews14.3% of reviews — better
Number of ratings127 — better2
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better16.4
Further details — not scored
Size69 MB67 MB
Age rating4+4+
DeveloperBright Horizons CC LLCCLUB MARKETING SERVICES LTD

Customer experience

Back

All ratings123 ratings
Positive33.3%
Neutral2.4%
Negative64.2%
Written reviews111 reviews
Positive12.6%
Neutral2.7%
Negative84.7%

Perks

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews21 reviews
Positive14.3%
Neutral4.8%
Negative81.0%

Bugs and requests

Back

Reported bugs

19 issues
  • Login credentials not accepted despite being correct
  • Face ID authentication fails
  • Request Care button missing or non-functional
  • App version mismatch preventing login
  • Forced logout when navigating away from app
Show 14 more
  • Profile information not saving
  • Verification codes not arriving
  • General error messages without details
  • Form data lost when navigating between screens
  • Keyboard not appearing on login screen
  • App crashes on startup
  • Slow page loading causing phone lockup
  • SSO and 2FA authentication failures
  • Reservation confirmation status incorrect
  • Missing emergency contact entry screen
  • Special needs/allergies settings not removable
  • Mobile number textability settings not preserved
  • Address validation rejecting valid addresses
  • Inconsistent data between app and website

Requested features

11 requests
  • Distance-based filtering for childcare centers
  • Display facility names after booking
  • Overnight reservation options
  • Extended session timeout before re-authentication
  • Caregiver selection and preference system
Show 6 more
  • Reservation history and details visibility
  • Real-time caregiver availability updates
  • Automatic backup caregiver assignment
  • Clear policy information in intake forms
  • Improved error messages with specific guidance
  • Search by location other than current position

Perks

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Back

No in-app purchases

None

Perks

No in-app purchases

Questions

Is Back free?
Back is free to download, with no in-app purchases.
Is Perks free?
Perks is free to download, with no in-app purchases.
Which has better reviews, Back or Perks?
Perks is rated higher. Back averages 2.4 out of 5 from 127 ratings, while Perks averages 3.0 from 2 ratings.
Do Back or Perks have ads?
Neither Back nor Perks shows ads.
Which is updated more often, Back or Perks?
Back ships an update every 3 weeks, and Perks every 2 months. Most recently, Back was updated on October 29, 2026 and Perks on October 24, 2026.

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