Comparison

Back vs Benevity

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Back

This app provides peace of mind by offering replacement family care when regular arrangements fall through. It allows users to conveniently schedule care, manage reservations, and find nearby centers directly from their mobile device.

Highlights
  • Schedule back-up care
  • Request previous caregivers
  • View reservation details
  • Receive confirmation notifications
  • Copy past reservations
  • Find nearby care centers
  • Add reservations to calendar
Features
Read full description

Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through. Now the program is in the palm of your hand! As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go. You can use the Back-Up Care app to: • Sign up for your benefit (to get started, you just need your employer’s username and password) • Submit a new request for back-up care • Request previously used caregivers • View details of existing reservations • Receive notifications when reservations are confirmed • Quickly create new reservations by copying past reservations • Find nearby centers and view each location on a map • Add confirmed reservations to your device’s calendar • Get details about your benefit offering *Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use this app. Not all employers who participate allow the use of this app. Please contact your human resources department for information on benefit availability.

About

Benevity

Support causes you care about and participate in company initiatives. Log volunteer hours, donate via various payment methods, and track positive actions in real-time. Discover opportunities tailored to your location, skills, and interests.

Highlights
  • Discover opportunities to do good
  • Donate via payroll, credit card, PayPal, Apple Pay
  • Track volunteer time in real-time
  • Log in with Touch ID/Face ID
  • Support company initiatives
Features
Read full description

There’s no better time to do good than the moment you’re inspired! With the Benevity app, you can support the causes you care about, and participate in your company’s initiatives, right from the palm of your hand. Whether you’re logging volunteer time at an event, donating during a disaster or tracking positive actions in real-time, it’s easy to do good no matter where you are. To get started your company must be a Benevity client and have authorized the use of this app. Features and options are subject to program availability and company configurations. The Benevity app empowers you to: • Discover opportunities to do good based on your location, skills and interests. • Donate whenever you feel inspired, through payroll, credit card, PayPal, Apple Pay or your Giving Account rewards. • Track volunteer time right at the event and in real time. • Log in with Touch ID/Face ID, so you don’t need to remember passwords. • And more! About Benevity Benevity, a certified B Corporation, is the leader in global corporate purpose software, providing the only integrated suite of community investment and employee, customer and nonprofit engagement solutions. A finalist in Fast Company’s 2020 World Changing Ideas Awards, many iconic brands rely on Benevity’s cloud solutions to power their purpose in ways that better attract, retain and engage today’s diverse workforce, embed social action into their customer experiences and positively impact their communities. With software that is available in 20 languages, Benevity has processed more than 5 billion dollars in donations, 32 million hours of volunteering time, 210,000 positive actions and awarded one million grants to 251,000 nonprofits worldwide.

Screenshots

Back4 screens
Benevity4 screens

Verdict

The call

The clearest difference is rating: Benevity at 2.8 against Back's 2.4. Back's advantage is ratings volume (127 vs 28). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Benevity holds the better App Store score, 2.8 against 2.4. Both are backed by a comparable volume of ratings — 127 and 28 respectively. Written reviews point the same way: 13% of Back's written reviews are positive against 14% of Benevity's.

UpkeepUpdate frequency

Back ships an update every 3 weeks, Benevity monthly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
Back versus Benevity: the parameters behind the verdict, then further details
ParameterBackBenevity
PriceFreeFree
Rating2.4 (127 ratings)2.8 (28 ratings) — better
Positive reviews12.6% of reviews14.3% of reviews — better
Number of ratings127 — better28
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better17.0
Further details — not scored
Size69 MB48 MB
Age rating4+12+
DeveloperBright Horizons CC LLCBenevity, Inc.

Customer experience

Back

All ratings123 ratings
Positive33.3%
Neutral2.4%
Negative64.2%
Written reviews111 reviews
Positive12.6%
Neutral2.7%
Negative84.7%

Benevity

All ratings28 ratings
Positive39.3%
Neutral7.1%
Negative53.6%
Written reviews14 reviews
Positive14.3%
Neutral7.1%
Negative78.6%

Bugs and requests

Back

Reported bugs

19 issues
  • Login credentials not accepted despite being correct
  • Face ID authentication fails
  • Request Care button missing or non-functional
  • App version mismatch preventing login
  • Forced logout when navigating away from app
Show 14 more
  • Profile information not saving
  • Verification codes not arriving
  • General error messages without details
  • Form data lost when navigating between screens
  • Keyboard not appearing on login screen
  • App crashes on startup
  • Slow page loading causing phone lockup
  • SSO and 2FA authentication failures
  • Reservation confirmation status incorrect
  • Missing emergency contact entry screen
  • Special needs/allergies settings not removable
  • Mobile number textability settings not preserved
  • Address validation rejecting valid addresses
  • Inconsistent data between app and website

Requested features

11 requests
  • Distance-based filtering for childcare centers
  • Display facility names after booking
  • Overnight reservation options
  • Extended session timeout before re-authentication
  • Caregiver selection and preference system
Show 6 more
  • Reservation history and details visibility
  • Real-time caregiver availability updates
  • Automatic backup caregiver assignment
  • Clear policy information in intake forms
  • Improved error messages with specific guidance
  • Search by location other than current position

Benevity

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Back

No in-app purchases

None

Benevity

No in-app purchases

Questions

Is Back free?
Back is free to download, with no in-app purchases.
Is Benevity free?
Benevity is free to download, with no in-app purchases.
Which has better reviews, Back or Benevity?
Benevity is rated higher. Back averages 2.4 out of 5 from 127 ratings, while Benevity averages 2.8 from 28 ratings.
Do Back or Benevity have ads?
Neither Back nor Benevity shows ads.
Which is updated more often, Back or Benevity?
Back ships an update every 3 weeks, and Benevity monthly. Most recently, Back was updated on October 29, 2026 and Benevity on October 24, 2026.

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