Back vs Wando App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Back
This app provides peace of mind by offering replacement family care when regular arrangements fall through. It allows users to conveniently schedule care, manage reservations, and find nearby centers directly from their mobile device.
- Schedule back-up care
- Request previous caregivers
- View reservation details
- Receive confirmation notifications
- Copy past reservations
- Find nearby care centers
- Add reservations to calendar
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Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through. Now the program is in the palm of your hand! As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go. You can use the Back-Up Care app to: • Sign up for your benefit (to get started, you just need your employer’s username and password) • Submit a new request for back-up care • Request previously used caregivers • View details of existing reservations • Receive notifications when reservations are confirmed • Quickly create new reservations by copying past reservations • Find nearby centers and view each location on a map • Add confirmed reservations to your device’s calendar • Get details about your benefit offering *Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use this app. Not all employers who participate allow the use of this app. Please contact your human resources department for information on benefit availability.
Wando App
Enhance your workplace experience with this app. Stay connected with office news, discover events, provide feedback, and manage service requests. It also offers online food ordering and access to all your workplace applications in one place.
- Personalized news and content
- Event and promotion discovery
- On-the-go surveys and feedback
- Service request tracking
- Workplace facility information
- Online food ordering
- Unified access to workplace apps
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Wando By Sodexo is your go-to engagement app for a better workplace experience. No matter what service or industry you’re in, this easy-to-use Workplace Experience app reinvents your journey at work. Many features are available to take your hassle out with an intuitive experience and stay connected: • Keep in touch with your office or site life with personalized news and content • Discover events and promotions available in your workplace • Share your voice with on-the-go surveys and feedback forms • Open & track service requests • Find menus from across your workplace locations • Order food online, pick it up or get it delivered • Easily find any information about on-site facilities • Access to all your workplace applications, like room booking, in one place The workplace is undergoing drastic changes to suit new ways of working. We are bringing the best technologies to help you thrive in today’s hybrid workplace and stay close to your colleagues - no matter where you are.
Screenshots
Verdict
The clearest difference is review sentiment: Back at 13% against Wando App's 0%. Wando App's advantage is iOS requirement (14.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 19, 2026 and August 22, 2026 respectively.
| Parameter | Back | Wando App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (122 ratings) — better | — |
| Positive reviews | 12.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 122 — better | — |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 72 MB | 69 MB |
| Age rating | 4+ | 4+ |
| Developer | Bright Horizons CC LLC | Sodexo Services Asia Pte. Ltd. |
Customer experience
Back
Wando App
Bugs and requests
Back
Reported bugs
19 issues- Login credentials not accepted despite being correct
- Face ID authentication fails
- Request Care button missing or non-functional
- App version mismatch preventing login
- Forced logout when navigating away from app
Show 14 moreShow fewer
- Profile information not saving
- Verification codes not arriving
- General error messages without details
- Form data lost when navigating between screens
- Keyboard not appearing on login screen
- App crashes on startup
- Slow page loading causing phone lockup
- SSO and 2FA authentication failures
- Reservation confirmation status incorrect
- Missing emergency contact entry screen
- Special needs/allergies settings not removable
- Mobile number textability settings not preserved
- Address validation rejecting valid addresses
- Inconsistent data between app and website
Requested features
11 requests- Distance-based filtering for childcare centers
- Display facility names after booking
- Overnight reservation options
- Extended session timeout before re-authentication
- Caregiver selection and preference system
Show 6 moreShow fewer
- Reservation history and details visibility
- Real-time caregiver availability updates
- Automatic backup caregiver assignment
- Clear policy information in intake forms
- Improved error messages with specific guidance
- Search by location other than current position
Wando App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Back
No in-app purchases
Wando App
No in-app purchases









