Comparison

Back vs Smith Group

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Back

This app provides peace of mind by offering replacement family care when regular arrangements fall through. It allows users to conveniently schedule care, manage reservations, and find nearby centers directly from their mobile device.

Highlights
  • Schedule back-up care
  • Request previous caregivers
  • View reservation details
  • Receive confirmation notifications
  • Copy past reservations
  • Find nearby care centers
  • Add reservations to calendar
Features
Read full description

Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through. Now the program is in the palm of your hand! As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go. You can use the Back-Up Care app to: • Sign up for your benefit (to get started, you just need your employer’s username and password) • Submit a new request for back-up care • Request previously used caregivers • View details of existing reservations • Receive notifications when reservations are confirmed • Quickly create new reservations by copying past reservations • Find nearby centers and view each location on a map • Add confirmed reservations to your device’s calendar • Get details about your benefit offering *Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use this app. Not all employers who participate allow the use of this app. Please contact your human resources department for information on benefit availability.

About

Smith Group

Read full description

The Smith Real Estate Group app puts the Northern Nevada real estate market right in your hands. Local Market Knowledge — Work with an agent who knows Northern Nevada inside and out. From up-and-coming neighborhoods to established communities, you’ll have the insight you need to make confident decisions. Instant Listing Access — Browse real-time listings tailored to your search, with powerful filters to narrow down by price, location, size, and more. Save your favorites and get notified the moment the right fit hits the market. Direct Connection — Message directly through the app to ask questions, schedule showings, or share your feedback on properties. No back-and-forth — just straightforward communication when you need it. Seamless Collaboration — Like or pass on listings to help refine your search. The more we communicate, the closer we get to finding exactly what you're looking for. Whether you're buying your first home, relocating to the Northern Nevada area, or ready to list, I'm here to guide you every step of the way. Download the Smith Real Estate Group app and let's get started.

Screenshots

Back4 screens
Smith Group4 screens

Verdict

The call

Back and Smith Group are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Back ships an update every 3 weeks, Smith Group every 4 weeks. The most recent releases landed on October 20, 2026 and October 12, 2026 respectively.

ScorecardNo meaningful differences
Back versus Smith Group: the parameters behind the verdict, then further details
ParameterBackSmith Group
PriceFreeFree
Rating2.5 (125 ratings) — better—
Positive reviews12.6% of reviews—
Number of ratings125 — better—
Update frequencyEvery 3 weeks — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size69 MB196 MB
Age rating4+4+
DeveloperBright Horizons CC LLCTyler Swanson

Bugs and requests

Back

Reported bugs

19 issues
  • Login credentials not accepted despite being correct
  • Face ID authentication fails
  • Request Care button missing or non-functional
  • App version mismatch preventing login
  • Forced logout when navigating away from app
Show 14 more
  • Profile information not saving
  • Verification codes not arriving
  • General error messages without details
  • Form data lost when navigating between screens
  • Keyboard not appearing on login screen
  • App crashes on startup
  • Slow page loading causing phone lockup
  • SSO and 2FA authentication failures
  • Reservation confirmation status incorrect
  • Missing emergency contact entry screen
  • Special needs/allergies settings not removable
  • Mobile number textability settings not preserved
  • Address validation rejecting valid addresses
  • Inconsistent data between app and website

Requested features

11 requests
  • Distance-based filtering for childcare centers
  • Display facility names after booking
  • Overnight reservation options
  • Extended session timeout before re-authentication
  • Caregiver selection and preference system
Show 6 more
  • Reservation history and details visibility
  • Real-time caregiver availability updates
  • Automatic backup caregiver assignment
  • Clear policy information in intake forms
  • Improved error messages with specific guidance
  • Search by location other than current position

Smith Group

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Back

No in-app purchases

None

Smith Group

No in-app purchases

Questions

Is Back free?
Back is free to download, with no in-app purchases.
Is Smith Group free?
Smith Group is free to download, with no in-app purchases.
Do Back or Smith Group have ads?
Neither Back nor Smith Group shows ads.
Which is updated more often, Back or Smith Group?
Back ships an update every 3 weeks, and Smith Group every 4 weeks. Most recently, Back was updated on October 20, 2026 and Smith Group on October 12, 2026.

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