Virgin Hotels vs iGroup Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virgin Hotels
Manage your hotel stay from arrival to departure. Features include mobile check-in, digital room keys, in-room controls, and easy service requests. "In The Know" members can access exclusive perks and earn loyalty points.
- Mobile check-in
- Digital room key
- In-room controls
- Room service ordering
- Service requests
- Seamless check-out
- Loyalty program integration
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The Virgin Hotels app allows you to seamlessly control your experience before you even arrive. From mobile check-in and keyless entry to in-room controls, room service at your fingertips, and seamless service requests, everything you need is effortlessly within reach. MORE PERKS FOR KNOW MEMBERS Want to be in The Know? Join our personalized loyalty program to unlock exclusive perks like room upgrades, member-only rates, and daily cocktail hour when you sign up. And if you're in The Know, the Virgin Hotels app gets even better. Update your preferences (sweet or salty?) and unlock exclusive member perks that make your stay even more rewarding. As a Know member, you can now earn and redeem Virgin Points on stays at participating Virgin Hotels when you sign up to Virgin Red - Virgin's rewards club. Connect your accounts in the Virgin Hotels app and build up your points balance to unlock a treasure trove of rewards. ARRIVE ON YOUR TERMS Pre-Arrival Check-In – Get ahead of the game and check in before you even land. Available anytime after 3 PM the day before arrival—then skip the desk or grab your key when you’re ready. Your Digital Key – Access your chamber, elevator, and key-protected amenities—all from your device. YOU’RE IN CONTROL Room service, reimagined – Browse, order, and return to your chamber with your meal waiting. Requests, without the calls – Extra pillows, valet, turndown? Done. Lights, thermostat, TV? Check. – Set the vibe without leaving bed. Hotel & Dining reservations – Book a table or your next stay with ease. SEAMLESS CHECK-OUT Check out from your phone, review your bill, and have it emailed instantly—no stop at the desk required. Download the Virgin Hotels app and let your stay be as effortless as it is unforgettable.
iGroup Access
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Livery Coach is a leading back-end reservation and dispatch system for limousine and other transportation companies. iLivery allows bookers and passengers to make new ground travel reservations as well as review or change existing reservations, regardless of how they were booked. iLivery also allows the booker to access receipts for previous trips. iLivery also allows the booker or passenger to monitor a trip in progress, showing the vehicle type and description and the chauffeur name, and photos of both. The passenger can also view a map showing the location of the vehicle, and easily contact the chauffeur or the transportation office. Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is update cadence: Virgin Hotels at every 2 weeks against iGroup Access's every 2 months. iGroup Access's advantage is iOS requirement (11.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Virgin Hotels ships an update every 2 weeks, iGroup Access every 2 months. The most recent releases landed on September 19, 2026 and September 8, 2026 respectively.
| Parameter | Virgin Hotels | iGroup Access |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Positive reviews | 5.3% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 24 MB |
| Age rating | 12+ | 4+ |
| Developer | Virgin Hotels | Livery Coach Solutions, LLC |
Bugs and requests
Virgin Hotels
Reported bugs
4 issues- ID verification not working
- Reservation management issues
- Inconsistent app behavior
- Compatibility problems with devices
Requested features
4 requests- Add support for more hotel locations
- Improve app stability and reliability
- Implement better user authentication methods
- Provide more self-service options for guests
iGroup Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virgin Hotels
No in-app purchases
iGroup Access
No in-app purchases
Questions
Is Virgin Hotels free?
Is iGroup Access free?
Do Virgin Hotels or iGroup Access have ads?
Which is updated more often, Virgin Hotels or iGroup Access?
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