Comparison

Virgin Hotels vs iGroup Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virgin Hotels

Manage your hotel stay from arrival to departure. Features include mobile check-in, digital room keys, in-room controls, and easy service requests. "In The Know" members can access exclusive perks and earn loyalty points.

Highlights
  • Mobile check-in
  • Digital room key
  • In-room controls
  • Room service ordering
  • Service requests
  • Seamless check-out
  • Loyalty program integration
Features
Read full description

The Virgin Hotels app allows you to seamlessly control your experience before you even arrive. From mobile check-in and keyless entry to in-room controls, room service at your fingertips, and seamless service requests, everything you need is effortlessly within reach. MORE PERKS FOR KNOW MEMBERS Want to be in The Know? Join our personalized loyalty program to unlock exclusive perks like room upgrades, member-only rates, and daily cocktail hour when you sign up. And if you're in The Know, the Virgin Hotels app gets even better. Update your preferences (sweet or salty?) and unlock exclusive member perks that make your stay even more rewarding. As a Know member, you can now earn and redeem Virgin Points on stays at participating Virgin Hotels when you sign up to Virgin Red - Virgin's rewards club. Connect your accounts in the Virgin Hotels app and build up your points balance to unlock a treasure trove of rewards. ARRIVE ON YOUR TERMS Pre-Arrival Check-In – Get ahead of the game and check in before you even land. Available anytime after 3 PM the day before arrival—then skip the desk or grab your key when you’re ready. Your Digital Key – Access your chamber, elevator, and key-protected amenities—all from your device. YOU’RE IN CONTROL
 Room service, reimagined – Browse, order, and return to your chamber with your meal waiting. Requests, without the calls – Extra pillows, valet, turndown? Done. Lights, thermostat, TV? Check. – Set the vibe without leaving bed. Hotel & Dining reservations – Book a table or your next stay with ease. SEAMLESS CHECK-OUT
 Check out from your phone, review your bill, and have it emailed instantly—no stop at the desk required. Download the Virgin Hotels app and let your stay be as effortless as it is unforgettable.

About

iGroup Access

Features
Read full description

Livery Coach is a leading back-end reservation and dispatch system for limousine and other transportation companies. iLivery allows bookers and passengers to make new ground travel reservations as well as review or change existing reservations, regardless of how they were booked. iLivery also allows the booker to access receipts for previous trips. iLivery also allows the booker or passenger to monitor a trip in progress, showing the vehicle type and description and the chauffeur name, and photos of both. The passenger can also view a map showing the location of the vehicle, and easily contact the chauffeur or the transportation office. Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Virgin Hotels4 screens
iGroup Access3 screens

Verdict

The call

The clearest difference is update cadence: Virgin Hotels at every 2 weeks against iGroup Access's every 2 months. iGroup Access's advantage is iOS requirement (11.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Virgin Hotels ships an update every 2 weeks, iGroup Access every 2 months. The most recent releases landed on September 19, 2026 and September 8, 2026 respectively.

Scorecard2 real differences · 8 level
Virgin Hotels versus iGroup Access: the parameters behind the verdict, then further details
ParameterVirgin HotelsiGroup Access
PriceFreeFree
Rating5.0 (1 ratings) — better—
Positive reviews5.3% of reviews—
Number of ratings1 — better—
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.611.0 — better
Further details — not scored
Size61 MB24 MB
Age rating12+4+
DeveloperVirgin HotelsLivery Coach Solutions, LLC

Bugs and requests

Virgin Hotels

Reported bugs

4 issues
  • ID verification not working
  • Reservation management issues
  • Inconsistent app behavior
  • Compatibility problems with devices

Requested features

4 requests
  • Add support for more hotel locations
  • Improve app stability and reliability
  • Implement better user authentication methods
  • Provide more self-service options for guests

iGroup Access

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Virgin Hotels

No in-app purchases

None

iGroup Access

No in-app purchases

Questions

Is Virgin Hotels free?
Virgin Hotels is free to download, with no in-app purchases.
Is iGroup Access free?
iGroup Access is free to download, with no in-app purchases.
Do Virgin Hotels or iGroup Access have ads?
Neither Virgin Hotels nor iGroup Access shows ads.
Which is updated more often, Virgin Hotels or iGroup Access?
Virgin Hotels ships an update every 2 weeks, and iGroup Access every 2 months. Most recently, Virgin Hotels was updated on September 19, 2026 and iGroup Access on September 8, 2026.

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