Comparison

Najm | نجم vs مدني خدمات

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Najm | نجم

Report traffic accidents, track investigator arrival, and monitor accident status. This app facilitates the reporting process and speeds up investigator response with precise location tracking and automatic assignment.

Highlights
  • Report accidents
  • Photograph accident scene
  • Track accident status
  • Monitor investigator location
  • Check insurance policy status
  • Find branch locations
Features
Read full description

تقدم شركة نجم لخدمات التأمين التطبيق الإلكتروني للهواتف الذكية  "نجم" والذى يمكن قائدي المركبات/عملاء شركات التأمين من الإستفادة من الخدمات التالية: -  التبليغ عن الحوادث -  تصوير موقع الحادث -  متابعة حالة الحادث -  معرفة الوقت المتوقع لوصول المحقق مع إمكانية معرفة و متابعة موقع المحقق بالخريطة -  تتبع مسار تقرير الحادث -  الإستعلام عن حالة وثائق التأمين -  تحديد مواقع فروع نجم بالخريطة ومعلومات الإتصال -  إرشادات ومعلومات تهمك وما يميز هذا التطبيق أنه يساعد بشكل مباشر في تسهيل عملية الإبلاغ عن الحادث المروري وسرعة وصول محقق نجم لموقع الحادث في زمن قياسى وذلك بتحديد موقع الحادث بشكل دقيق وتسجيل رقم الحادث بشكل آلي ومن ثم تعيين المحقق الأقرب آلياً. ومن الممكن أيضاً متابعة حالة الحادث بشكل مباشر إبتداءً من تبليغ الحادث وحتى وصول تقرير الحادث لشركة التأمين المعنية.  ملاحظات : - يدعم  التطبيق حالياً اللغتين العربية و الإنجليزية - التطبيق يخدم الحوادث الواقعة في نطاق تغطية شركة نجم داخل المملكة العربية السعودية - لا يمكن استخدام التطبيق في المناطق الغير مغطاة من قبل شركة نجم   في حال وجود أي إستفسار الرجاء الإتصال بمركز خدمة العملاء 199033 Najm for insurance services provides a smartphone application “Najm” which enable drivers/insurance Co. clients to take advantage of the following services: -  Reporting an accident -  Taking photos for the accident scene. -  Following-up with accident status. -  Knowing the expected investigator arrival time with the possibility to track him on the map. -  Checking the accident report status. -  Checking the status of the vehicle policy -  Locating  Najm’s branches on the map along with contact information. -  Guidelines and Important Information This application helps to facilitate the process of traffic accident reporting. It also speeds up the arrival of Najm’s investigator to the accident scene by getting the accurate location of the accident. In addition, it is automatically registering the accident number and assigning the nearest Najm’s investigator. Also, you can follow-up with the accident status starting from reporting the accident till sending the accident report automatically to the respective insurance company. Notes: -   This application currently supports Arabic and English languages. -   The application serves the accidents occurring within coverage of Najm in Saudi Arabia. -   You cannot use this application in areas not covered by Najm. In case of any inquiries, kindly contact customer service on 199033.

About

مدني خدمات

This official application provides a comprehensive suite of electronic services for members of the Saudi Civil Defense Directorate. It aims to offer easy and convenient access to these essential resources for all personnel.

Highlights
  • Official application for Saudi Civil Defense
  • Integrated electronic services
  • Easy and convenient access
  • For Directorate personnel
Features
Read full description

مدني خدمات هو التطبيق الرسمي لمنسوبي المديرية العامة للدفاع المدني السعودي : يستهدف تطبيق (مدني خدمات ) منسوبي المديرية العامة للدفاع المدني من خلال تقديم منظومة متكاملة من الخدمات الالكترونية وتمكين الوصول إليها بسهولة ويسر .

Screenshots

Najm | نجم3 screens
مدني خدمات4 screens

Verdict

The call

The clearest difference is rating: مدني خدمات at 4.2 against Najm | نجم's 2.9. مدني خدمات also leads on review sentiment (50% vs 19%). Najm | نجم's advantage is update cadence (fortnightly vs monthly). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

مدني خدمات holds the better App Store score, 4.2 against 2.9. Both are backed by a comparable volume of ratings — 398 and 189 respectively. Written reviews point the same way: 19% of Najm | نجم's written reviews are positive against 50% of مدني خدمات's.

UpkeepUpdate frequency

Najm | نجم ships an update fortnightly, مدني خدمات monthly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Najm | نجم versus مدني خدمات: the parameters behind the verdict, then further details
ParameterNajm | نجممدني خدمات
PriceFreeFree
Rating2.9 (398 ratings)4.2 (189 ratings) — better
Positive reviews19.0% of reviews50.0% of reviews — better
Number of ratings398 — better189
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.6 — better16.0
Further details — not scored
Size115 MB194 MB
Age rating4+4+
DeveloperNajm for Insurance ServicesGeneral Director of Civil Defense

Customer experience

Najm | نجم

All ratings395 ratings
Positive44.6%
Neutral7.1%
Negative48.4%
Written reviews142 reviews
Positive19.0%
Neutral6.3%
Negative74.6%

مدني خدمات

All ratings187 ratings
Positive79.7%
Neutral2.7%
Negative17.6%
Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Najm | نجم

Reported bugs

14 issues
  • App crashes when entering mobile number
  • Login credentials not accepted despite correct information
  • Verification codes not being sent
  • Post-accident reports not displaying
  • Error messages when attempting to file claims
Show 9 more
  • Incompatibility with iPhone X and newer iOS versions
  • Text disappearing after updates
  • Page loading indefinitely
  • Unable to add vehicles to profile
  • Photo upload failures
  • Buttons unresponsive or non-functional
  • Account creation process hangs
  • Location detection failures
  • Accident report rejection after submission deadline

Requested features

11 requests
  • Dark mode support
  • Persistent login session
  • Save vehicle information for quick access
  • Direct in-app processing without external links
  • Real-time inspector tracking accuracy
Show 6 more
  • Integration with insurance companies
  • Better English language support
  • Offline accident reporting capability
  • Improved accident assessment methodology
  • Video upload functionality
  • Automated insurance company communication

مدني خدمات

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Najm | نجم

No in-app purchases

None

مدني خدمات

No in-app purchases

Questions

Is Najm | نجم free?
Najm | نجم is free to download, with no in-app purchases.
Is مدني خدمات free?
مدني خدمات is free to download, with no in-app purchases.
Which has better reviews, Najm | نجم or مدني خدمات?
مدني خدمات is rated higher. Najm | نجم averages 2.9 out of 5 from 398 ratings, while مدني خدمات averages 4.2 from 189 ratings.
Do Najm | نجم or مدني خدمات have ads?
Neither Najm | نجم nor مدني خدمات shows ads.
Which is updated more often, Najm | نجم or مدني خدمات?
Najm | نجم ships an update fortnightly, and مدني خدمات monthly. Most recently, Najm | نجم was updated on November 6, 2026 and مدني خدمات on November 3, 2026.

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