Skillsoft Learning App vs ServiceNow Agent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Skillsoft Learning App
Enhance your skills with on-demand learning content from industry experts. Access courses, videos, books, and audiobooks on business, personal development, IT, and more. Learn anytime, anywhere, and stay ahead in your career.
- Access licensed Skillsoft content
- Courses, videos, books, and audiobooks
- Offline content access
- Personalized content suggestions
- Full-text search
- Multi-language support
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Improve yourself in minutes a day, anytime, anywhere. Access content across a variety of topics including business, personal development, desktop software and IT. Stay current with courses, videos, books, and audio books from world-class experts. Keep yourself on the leading edge to improve your performance on the job and throughout your career. • Access your licensed Skillsoft content from your iPhone or iPad • Take courses, read books, watch videos, listen to audio books • Access your favorite videos and audio while offline • Get personalized suggestions based on your interests • Utilize our full-text search to find just the right content • Get notifications for new content and new areas of interest • Save and manage content as favorites for easy access • Enjoy the app in English, French, German, and Spanish • Please note that this app requires an active Skillsoft content license Please note: This app requires access to Skillport 8 and an active Skillsoft content license.
ServiceNow Agent
This app enables IT service desk agents to manage and resolve end-user requests on the go. It offers out-of-the-box workflows for various departments and allows offline work using native device capabilities.
- Manage team work assignments
- Triage incidents and cases
- Act on approvals with gestures
- Complete work offline
- Access full issue details
- Optimize workflows with device hardware
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ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the full issue details, activity stream, and related lists of records • Optimize workflows with location, camera, and touchscreen hardware NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is rating: Skillsoft Learning App at 3.6 against ServiceNow Agent's 2.1. Skillsoft Learning App also leads on review sentiment (25% vs 0%) and ratings volume (983 vs 10). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Skillsoft Learning App holds the better App Store score, 3.6 against 2.1. That said, the two scores are not equally well evidenced: Skillsoft Learning App has 983 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 25% of Skillsoft Learning App's written reviews are positive against 0% of ServiceNow Agent's.
Skillsoft Learning App ships an update every 2 months, ServiceNow Agent every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Skillsoft Learning App | ServiceNow Agent |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (983 ratings) — better | 2.1 (10 ratings) |
| Positive reviews | 25.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 983 — better | 10 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 10.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 18 MB | 150 MB |
| Age rating | 4+ | 4+ |
| Developer | Skillsoft PLC | ServiceNow |
Customer experience
Skillsoft Learning App
ServiceNow Agent
Bugs and requests
Skillsoft Learning App
Reported bugs
3 issues- App crashes on startup or during use
- Inability to log in or access content
- Incompatibility with newer iOS versions
Requested features
4 requests- Offline reading and listening mode
- Improved bookmarking and note-taking features
- Better content organization and navigation
- Syncing progress across devices
ServiceNow Agent
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Skillsoft Learning App
No in-app purchases
ServiceNow Agent
No in-app purchases
Questions
Is Skillsoft Learning App free?
Is ServiceNow Agent free?
Which has better reviews, Skillsoft Learning App or ServiceNow Agent?
Do Skillsoft Learning App or ServiceNow Agent have ads?
Which is updated more often, Skillsoft Learning App or ServiceNow Agent?
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