Comparison

Skillsoft Learning App vs ServiceNow Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Skillsoft Learning App

Enhance your skills with on-demand learning content from industry experts. Access courses, videos, books, and audiobooks on business, personal development, IT, and more. Learn anytime, anywhere, and stay ahead in your career.

Highlights
  • Access licensed Skillsoft content
  • Courses, videos, books, and audiobooks
  • Offline content access
  • Personalized content suggestions
  • Full-text search
  • Multi-language support
Features
Read full description

Improve yourself in minutes a day, anytime, anywhere. Access content across a variety of topics including business, personal development, desktop software and IT. Stay current with courses, videos, books, and audio books from world-class experts. Keep yourself on the leading edge to improve your performance on the job and throughout your career. • Access your licensed Skillsoft content from your iPhone or iPad • Take courses, read books, watch videos, listen to audio books • Access your favorite videos and audio while offline • Get personalized suggestions based on your interests • Utilize our full-text search to find just the right content • Get notifications for new content and new areas of interest • Save and manage content as favorites for easy access • Enjoy the app in English, French, German, and Spanish • Please note that this app requires an active Skillsoft content license Please note: This app requires access to Skillport 8 and an active Skillsoft content license.

About

ServiceNow Agent

This app enables IT service desk agents to manage and resolve end-user requests on the go. It offers out-of-the-box workflows for various departments and allows offline work using native device capabilities.

Highlights
  • Manage team work assignments
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Optimize workflows with device hardware
Read full description

ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Screenshots

Skillsoft Learning App2 screens
ServiceNow Agent4 screens

Verdict

The call

The clearest difference is rating: Skillsoft Learning App at 3.6 against ServiceNow Agent's 2.1. Skillsoft Learning App also leads on review sentiment (25% vs 0%) and ratings volume (983 vs 10). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Skillsoft Learning App holds the better App Store score, 3.6 against 2.1. That said, the two scores are not equally well evidenced: Skillsoft Learning App has 983 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 25% of Skillsoft Learning App's written reviews are positive against 0% of ServiceNow Agent's.

UpkeepUpdate frequency

Skillsoft Learning App ships an update every 2 months, ServiceNow Agent every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
Skillsoft Learning App versus ServiceNow Agent: the parameters behind the verdict, then further details
ParameterSkillsoft Learning AppServiceNow Agent
PriceFreeFree
Rating3.6 (983 ratings) — better2.1 (10 ratings)
Positive reviews25.1% of reviews — better0.0% of reviews
Number of ratings983 — better10
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS10.0 — better18.0
Further details — not scored
Size18 MB150 MB
Age rating4+4+
DeveloperSkillsoft PLCServiceNow

Customer experience

Skillsoft Learning App

All ratings982 ratings
Positive63.6%
Neutral10.4%
Negative26.0%
Written reviews199 reviews
Positive25.1%
Neutral16.6%
Negative58.3%

ServiceNow Agent

All ratings10 ratings
Positive20.0%
Neutral10.0%
Negative70.0%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Skillsoft Learning App

Reported bugs

3 issues
  • App crashes on startup or during use
  • Inability to log in or access content
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Offline reading and listening mode
  • Improved bookmarking and note-taking features
  • Better content organization and navigation
  • Syncing progress across devices

ServiceNow Agent

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Skillsoft Learning App

No in-app purchases

None

ServiceNow Agent

No in-app purchases

Questions

Is Skillsoft Learning App free?
Skillsoft Learning App is free to download, with no in-app purchases.
Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Which has better reviews, Skillsoft Learning App or ServiceNow Agent?
Skillsoft Learning App is rated higher. Skillsoft Learning App averages 3.6 out of 5 from 983 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.
Do Skillsoft Learning App or ServiceNow Agent have ads?
Neither Skillsoft Learning App nor ServiceNow Agent shows ads.
Which is updated more often, Skillsoft Learning App or ServiceNow Agent?
Skillsoft Learning App ships an update every 2 months, and ServiceNow Agent every 3 weeks. Most recently, Skillsoft Learning App was updated on November 1, 2026 and ServiceNow Agent on November 3, 2026.

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