Comparison

RouteOne eContracting vs UpdatePromise Scan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RouteOne eContracting

This app allows users to present and sign contracts on a tablet, detaching the process from a desktop computer. It streamlines eContracting workflows and ensures seamless data flow with existing systems. Users can access contracts, view copies, and print signed documents wirelessly.

Highlights
  • Streamline eContracting process
  • Use existing tablet devices
  • Eliminate desktop dependency
  • Access eContracts ready-to-sign
  • View contract PDFs
  • Sign RouteOne eContract documents
  • Print review and signed copies
Features
Read full description

Simplify and detach the eContracting signing process from your desk using the RouteOne Mobile eContracting application. It allows you to present contracts to your customers and capture their signatures all on a tablet device. With a wireless printer connection, you can even print review and signed copies. The tool can help you: • Streamline and enhance the eContracting signing process • Use existing tablet devices you may already have • Eliminate the need to be attached to a computer The app is easy to use and free. Because it connects directly to your RouteOne system, it is a natural extension of your everyday workflow and helps ensure a seamless and consistent flow of related data and documents. Features include: • Easy and fast access to your queue of eContracts that are ready-to-sign • View PDFs of review and signed contract copies • Sign all RouteOne eContract documents • Print review and signed contract copies (requires wireless print connection) Download the app now. Log in with your existing RouteOne user ID and password. To begin using, your RouteOne user credentials must have signing permissions. New users will need to login the first time to www.routeone.net to accept the use policy and configure their ID. The app is suitable for use on the iPad™. Further questions can be directed to RouteOne Customer Support at 866.933.0663 or customersupport@routeone.com. FOR USERS IN CANADA: RouteOne LLC, on behalf of RouteOne Canada Corp, seeks your consent to install the RouteOne Mobile eContracting application, and to automatically install future upgrades or updates of the application on your computing device. By downloading the RouteOne Mobile eContracting application, you consent to the installation the RouteOne mobile application and any future upgrades or updates. RouteOne LLC is located at 31500 Northwestern Hwy, Suite 200, Farmington Hills MI 48334, USA and on the web at www.routeone.com. RouteOne Canada Corp is located at 8901 Woodbine Ave. Markham, ON, L3R 9Y4, Canada, and on the web at www.routeone.com/canada. You may withdraw your consent by uninstalling the RouteOne Mobile eContracting application from your computing device.

About

UpdatePromise Scan

Streamline automotive service operations with a VIN scanner for quick customer and vehicle history lookups. Manage appointments, check-ins, and inspections efficiently from a tablet, all without leaving the service drive.

Highlights
  • Integrated VIN scanner
  • Accelerated customer searches
  • Vehicle history lookup
  • Manage appointments
  • Vehicle check-in
  • Multi-point inspections
Features
Read full description

UpdatePromise Scan is a Consumer Experience Management System (CEMS) Solution with integrated VIN scanner to accelerate customer searches, pulling up vehicle history and vehicle-specific parts during the Appointment, Vehicle Check-In and Multi-Point Inspection phases. Manage your RO’s from the customer’s Appointment to Payment Process all in one tablet. Better yet, without having to leave the service drive! FEATURES: - Scan a Vehicle’s VIN to search for a customer during the Vehicle Check-In stage for quick and accurate results. - Scan a Vehicle’s VIN to pull up customers’ vehicle history on a Vehicle Check-In. - If you are creating an appointment, you can also utilize the VIN scanner to search for customers - For technicians, scan the VIN when completing a found issue estimate to pull Vehicle-Specific Parts. - Continue your complete Consumer Experience workflow without having to leave the service drive: o Create an appointment or manage appointments o Conduct a Vehicle Check-In Safety Inspection with the customer o View appointment details during the Vehicle Check-In process o Complete or open the Multi-Point Inspection form HOW DOES IT WORK? - Login with your UpdatePromise credentials. - When completing an Appointment, Vehicle Check-In or Multi-Point Inspection, pull up your scanner at the top right corner or bottom left corner of your tablet. - Scan the customer’s vehicle for an accelerated Customer Search experience. - Continue with your workflow as usual, cutting down page loading times. This release introduces an optional integration with Meta AI Glasses, allowing automotive service technicians to capture inspection photos and video hands-free while performing vehicle walkarounds and multi-point inspections (MPI). Instead of holding a phone or tablet, a technician can wear the glasses and stream/record directly into UP Scan, where media uploads to the customer's repair order exactly as it would from the built-in device camera. How it works: With the Meta AI app installed and glasses paired, the user taps the glasses icon in UP Scan, registers the connection through the Meta AI app, grants connection permission, and connects their glasses. A toggle ("Use Glasses Instead of Camera") routes capture through the glasses, and a Preview screen displays a live stream to confirm the connection. Video is captured at 720x1280, 30 FPS. If no glasses are present, the app clearly displays "No active devices" and all standard camera functionality remains fully available — the glasses are an optional accessory, not a requirement.

Screenshots

UpdatePromise Scan3 screens

Verdict

The call

RouteOne eContracting and UpdatePromise Scan both sit at 3.2 stars, but that hides the real split: 100% of RouteOne eContracting's written reviews are positive against 25% of UpdatePromise Scan's. UpdatePromise Scan's advantage is update cadence (monthly vs every 6 months). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UpdatePromise Scan holds the better App Store score, 3.4 against 3.2. Both are backed by a comparable volume of ratings — 13 and 25 respectively. Written reviews complicate that: 100% of RouteOne eContracting's written reviews are positive against 25% of UpdatePromise Scan's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

RouteOne eContracting ships an update every 6 months, UpdatePromise Scan monthly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard2 real differences · 8 level
RouteOne eContracting versus UpdatePromise Scan: the parameters behind the verdict, then further details
ParameterRouteOne eContractingUpdatePromise Scan
PriceFreeFree
Rating3.2 (13 ratings)3.4 (25 ratings) — better
Positive reviews100.0% of reviews — better25.0% of reviews
Number of ratings1325 — better
Update frequencyEvery 6 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPhone, iPad — better
Requires iOS17.0 — better17.6
Further details — not scored
Size1 MB107 MB
Age rating4+17+
DeveloperRouteOne LLCUpdate Promise

Customer experience

RouteOne eContracting

All ratings13 ratings
Positive53.8%
Neutral0.0%
Negative46.2%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

UpdatePromise Scan

All ratings25 ratings
Positive60.0%
Neutral4.0%
Negative36.0%
Written reviews8 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

RouteOne eContracting

No in-app purchases

None

UpdatePromise Scan

No in-app purchases

Questions

Is RouteOne eContracting free?
RouteOne eContracting is free to download, with no in-app purchases.
Is UpdatePromise Scan free?
UpdatePromise Scan is free to download, with no in-app purchases.
Which has better reviews, RouteOne eContracting or UpdatePromise Scan?
UpdatePromise Scan is rated higher. RouteOne eContracting averages 3.2 out of 5 from 13 ratings, while UpdatePromise Scan averages 3.4 from 25 ratings.
Do RouteOne eContracting or UpdatePromise Scan have ads?
Neither RouteOne eContracting nor UpdatePromise Scan shows ads.
Which is updated more often, RouteOne eContracting or UpdatePromise Scan?
RouteOne eContracting ships an update every 6 months, and UpdatePromise Scan monthly. Most recently, RouteOne eContracting was updated on November 1, 2026 and UpdatePromise Scan on November 3, 2026.

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