Comparison

RouteOne eContracting vs CDK Service Mobile Desktop

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RouteOne eContracting

This app allows users to present and sign contracts on a tablet, detaching the process from a desktop computer. It streamlines eContracting workflows and ensures seamless data flow with existing systems. Users can access contracts, view copies, and print signed documents wirelessly.

Highlights
  • Streamline eContracting process
  • Use existing tablet devices
  • Eliminate desktop dependency
  • Access eContracts ready-to-sign
  • View contract PDFs
  • Sign RouteOne eContract documents
  • Print review and signed copies
Features
Read full description

Simplify and detach the eContracting signing process from your desk using the RouteOne Mobile eContracting application. It allows you to present contracts to your customers and capture their signatures all on a tablet device. With a wireless printer connection, you can even print review and signed copies. The tool can help you: • Streamline and enhance the eContracting signing process • Use existing tablet devices you may already have • Eliminate the need to be attached to a computer The app is easy to use and free. Because it connects directly to your RouteOne system, it is a natural extension of your everyday workflow and helps ensure a seamless and consistent flow of related data and documents. Features include: • Easy and fast access to your queue of eContracts that are ready-to-sign • View PDFs of review and signed contract copies • Sign all RouteOne eContract documents • Print review and signed contract copies (requires wireless print connection) Download the app now. Log in with your existing RouteOne user ID and password. To begin using, your RouteOne user credentials must have signing permissions. New users will need to login the first time to www.routeone.net to accept the use policy and configure their ID. The app is suitable for use on the iPad™. Further questions can be directed to RouteOne Customer Support at 866.933.0663 or customersupport@routeone.com. FOR USERS IN CANADA: RouteOne LLC, on behalf of RouteOne Canada Corp, seeks your consent to install the RouteOne Mobile eContracting application, and to automatically install future upgrades or updates of the application on your computing device. By downloading the RouteOne Mobile eContracting application, you consent to the installation the RouteOne mobile application and any future upgrades or updates. RouteOne LLC is located at 31500 Northwestern Hwy, Suite 200, Farmington Hills MI 48334, USA and on the web at www.routeone.com. RouteOne Canada Corp is located at 8901 Woodbine Ave. Markham, ON, L3R 9Y4, Canada, and on the web at www.routeone.com/canada. You may withdraw your consent by uninstalling the RouteOne Mobile eContracting application from your computing device.

About

CDK Service Mobile Desktop

Streamline automotive service operations with a mobile solution for service advisors. Greet customers, scan VINs, create repair orders, and perform vehicle walk-arounds with photos and touch markups directly on an iPad. Enhance customer service and efficiency in dealership service departments.

Highlights
  • Customer greeting and VIN scanning
  • Repair order creation and management
  • Customizable vehicle walk-arounds
  • Photo and touch markup for damage
  • Customer and vehicle history access
  • eSignature for authorization
  • Paperless write-up
Read full description

Current CDK Service clients you’ve been upgraded! We are releasing the next evolution in CDK Service software with CDK Service Mobile Desktop, making it faster and easier than ever to take care of customers on the drive! CDK Service state-of-the-art mobile technology gets Service Advisors out from behind the counter to meet the needs of today's consumers. Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on the iPad. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before. Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. With CDK eSignature enabled when it's time to get authorization, customers simply sign the iPad. Paperless write up keeps you with your customer and their vehicle at all times. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service takes Automobile Dealership Service Departments to the next level.

Verdict

The call

The clearest difference is review sentiment: RouteOne eContracting at 100% against CDK Service Mobile Desktop's 17%. RouteOne eContracting also leads on rating (3.2 vs 2.3). CDK Service Mobile Desktop's advantage is update cadence (every 3 months vs every 6 months) and iOS requirement (15.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RouteOne eContracting holds the better App Store score, 3.2 against 2.3. Both are backed by a comparable volume of ratings — 13 and 18 respectively. Written reviews point the same way: 100% of RouteOne eContracting's written reviews are positive against 17% of CDK Service Mobile Desktop's.

UpkeepUpdate frequency

RouteOne eContracting ships an update every 6 months, CDK Service Mobile Desktop every 3 months. The most recent releases landed on November 11, 2026 and November 1, 2026 respectively.

Scorecard4 real differences · 6 level
RouteOne eContracting versus CDK Service Mobile Desktop: the parameters behind the verdict, then further details
ParameterRouteOne eContractingCDK Service Mobile Desktop
PriceFreeFree
Rating3.2 (13 ratings) — better2.3 (18 ratings)
Positive reviews100.0% of reviews — better16.7% of reviews
Number of ratings1318 — better
Update frequencyEvery 6 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPad
Requires iOS17.015.0 — better
Further details — not scored
Size1 MB10 MB
Age rating4+17+
DeveloperRouteOne LLCCDK Global, Inc.

Customer experience

RouteOne eContracting

All ratings13 ratings
Positive53.8%
Neutral0.0%
Negative46.2%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

CDK Service Mobile Desktop

All ratings18 ratings
Positive27.8%
Neutral5.6%
Negative66.7%
Written reviews6 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

In-app purchases

None

RouteOne eContracting

No in-app purchases

None

CDK Service Mobile Desktop

No in-app purchases

Questions

Is RouteOne eContracting free?
RouteOne eContracting is free to download, with no in-app purchases.
Is CDK Service Mobile Desktop free?
CDK Service Mobile Desktop is free to download, with no in-app purchases.
Which has better reviews, RouteOne eContracting or CDK Service Mobile Desktop?
RouteOne eContracting is rated higher. RouteOne eContracting averages 3.2 out of 5 from 13 ratings, while CDK Service Mobile Desktop averages 2.3 from 18 ratings.
Do RouteOne eContracting or CDK Service Mobile Desktop have ads?
Neither RouteOne eContracting nor CDK Service Mobile Desktop shows ads.
Which is updated more often, RouteOne eContracting or CDK Service Mobile Desktop?
RouteOne eContracting ships an update every 6 months, and CDK Service Mobile Desktop every 3 months. Most recently, RouteOne eContracting was updated on November 11, 2026 and CDK Service Mobile Desktop on November 1, 2026.

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