Report It! SMC vs Genasys Protect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Report It! SMC
Easily report illegal dumping to San Mateo County staff by dropping a pin on a map, answering a few questions, and optionally attaching a photo. The app ensures your reports are sent to the right crews for prompt resolution and provides updates on the fix.
- Map-based reporting
- Photo attachments
- Issue details submission
- Crew notification
- Resolution updates
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The Report It! SMC makes it easy to report illegal dumping directly to San Mateo County staff. You simply drop a marker on the map where you noticed a concern and answer a few questions to help us understand the issue. You can even include a photo! We’ll notify our crews and get it fixed as quickly as possible and let you know as soon as we have it resolved.
Genasys Protect
Receive unified emergency alerts from multiple mass notification systems in one place. Get instant, geo-located notifications from local authorities and manage safety for multiple locations.
- Unified alerts from multiple systems
- Instant geo-located notifications
- Multi-location safety management
- Real-time local authority alerts
- Seamless communication
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• Unified Alerts Experience seamless communication by receiving alerts from leading mass notification systems, GP Alert and EVAC, all within a single app. There is no need for multiple apps or installations for different locations or counties – our app consolidates alerts for a unified experience. • Instant Geo-Located Emergency Notifications Receive real-time alerts directly from local authorities to your mobile device without the hassle of logging into multiple emergency platforms. With location services enabled, you can stay informed even while traveling and will automatically receive alerts from partnered areas. • Multi-Location Safety Safeguard your loved ones by effortlessly saving and managing multiple locations within the app.
Screenshots
Verdict
The clearest difference is review sentiment: Report It! SMC at 100% against Genasys Protect's 11%. Report It! SMC also leads on rating (4.2 vs 2.7). Genasys Protect's advantage is update cadence (every 5 weeks vs every 3 months) and ratings volume (91 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Report It! SMC holds the better App Store score, 4.2 against 2.7. That said, the two scores are not equally well evidenced: Genasys Protect has 91 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 100% of Report It! SMC's written reviews are positive against 11% of Genasys Protect's.
Report It! SMC ships an update every 3 months, Genasys Protect every 5 weeks. Both last shipped on October 24, 2026.
| Parameter | Report It! SMC | Genasys Protect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (12 ratings) — better | 2.7 (91 ratings) |
| Positive reviews | 100.0% of reviews — better | 10.5% of reviews |
| Number of ratings | 12 | 91 — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 145 MB | 87 MB |
| Age rating | 12+ | 4+ |
| Developer | San Mateo County | GENASYS |
Customer experience
Report It! SMC
Genasys Protect
Bugs and requests
Report It! SMC
Not enough reviews yet to summarise bugs or requests.
Genasys Protect
Reported bugs
10 issues- Start button inaccessible on various devices
- App freezes during setup
- Does not update events promptly
- Information is outdated
- Limited zone updates cause missed alerts
Show 5 moreShow fewer
- Does not save addresses consistently
- Battery drain issue
- Cannot get past notification screen
- Display too large for some screens
- App does not react properly to input
Requested features
6 requests- Update app for all devices
- Update city-level warnings
- Improve UX/UI design
- Ensure real-time emergency propagation
- Allow notification access
Show 1 moreShow fewer
- Save addresses consistently
In-app purchases
Report It! SMC
No in-app purchases
Genasys Protect
No in-app purchases
