COMConnect vs Hawaiian Telcom Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
COMConnect
Report non-emergency community issues to Maui County with ease. Submit reports directly from your smartphone or tablet, including photos and GPS locations. Track the progress of reported maintenance and repair work.
- Report non-emergency issues
- Submit reports via smartphone/tablet
- Include photos with reports
- Use device GPS for location
- Monitor work progress
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COM Connect app makes reporting non-emergency issues to Maui County easier than ever. This app is a great way for the residents of Maui County, Hawaii to report non-emergency issues in their community. COM Connect allows residents to report issues using their smart phone or tablet. Issues can be reported as soon as they are discovered. Residents can take photos of the issue and send them in with their report. They can also send in the exact location of the issue by using GPS capabilities of their device. Whether it is street repair, property maintenance or tree damage, use to notify the County and monitor the progress of the work!
Hawaiian Telcom Support
Run network tests and diagnostics to help resolve internet issues. This app also assists with identity verification for account-related matters. Share test results with support agents for faster problem-solving.
- Network tests and diagnostics
- Share test results with support
- Identity verification for accounts
- Access to additional network data via location permission
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Hawaiian Telcom Support runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After a running your scan a Hawaiian Telcom Support agent needs to look at the information collected, so please contact us for help if you have run a scan before talking with us. This app is also used to verify your ID for billing, sales, and other account issues. Note: The location permission gives us access to additional network and WiFi data
Screenshots
Verdict
The clearest difference is rating: COMConnect at 4.6 against Hawaiian Telcom Support's 2.0. COMConnect also leads on review sentiment (33% vs 0%) and ratings volume (21 vs 6). Hawaiian Telcom Support's advantage is update cadence (every 2 months vs every 41 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
COMConnect holds the better App Store score, 4.6 against 2.0. Both are backed by a comparable volume of ratings — 21 and 6 respectively. Written reviews point the same way: 33% of COMConnect's written reviews are positive against 0% of Hawaiian Telcom Support's.
COMConnect ships an update every 41 months, Hawaiian Telcom Support every 2 months. The most recent releases landed on August 20, 2026 and September 20, 2026 respectively.
| Parameter | COMConnect | Hawaiian Telcom Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (21 ratings) — better | 2.0 (6 ratings) |
| Positive reviews | 33.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 21 — better | 6 |
| Update frequency | Every 41 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 17.6 | 17.0 — better |
| Further details — not scored | ||
| Size | 144 MB | 55 MB |
| Age rating | 12+ | 4+ |
| Developer | Maui County | Cincinnati Bell |
Customer experience
COMConnect
Hawaiian Telcom Support
In-app purchases
COMConnect
No in-app purchases
Hawaiian Telcom Support
No in-app purchases
Questions
Is COMConnect free?
Is Hawaiian Telcom Support free?
Which has better reviews, COMConnect or Hawaiian Telcom Support?
Do COMConnect or Hawaiian Telcom Support have ads?
Which is updated more often, COMConnect or Hawaiian Telcom Support?
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