COMConnect vs Genasys Protect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
COMConnect
Report non-emergency community issues to Maui County with ease. Submit reports directly from your smartphone or tablet, including photos and GPS locations. Track the progress of reported maintenance and repair work.
- Report non-emergency issues
- Submit reports via smartphone/tablet
- Include photos with reports
- Use device GPS for location
- Monitor work progress
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COM Connect app makes reporting non-emergency issues to Maui County easier than ever. This app is a great way for the residents of Maui County, Hawaii to report non-emergency issues in their community. COM Connect allows residents to report issues using their smart phone or tablet. Issues can be reported as soon as they are discovered. Residents can take photos of the issue and send them in with their report. They can also send in the exact location of the issue by using GPS capabilities of their device. Whether it is street repair, property maintenance or tree damage, use to notify the County and monitor the progress of the work!
Genasys Protect
Receive unified emergency alerts from multiple mass notification systems in one place. Get instant, geo-located notifications from local authorities and manage safety for multiple locations.
- Unified alerts from multiple systems
- Instant geo-located notifications
- Multi-location safety management
- Real-time local authority alerts
- Seamless communication
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• Unified Alerts Experience seamless communication by receiving alerts from leading mass notification systems, GP Alert and EVAC, all within a single app. There is no need for multiple apps or installations for different locations or counties – our app consolidates alerts for a unified experience. • Instant Geo-Located Emergency Notifications Receive real-time alerts directly from local authorities to your mobile device without the hassle of logging into multiple emergency platforms. With location services enabled, you can stay informed even while traveling and will automatically receive alerts from partnered areas. • Multi-Location Safety Safeguard your loved ones by effortlessly saving and managing multiple locations within the app.
Screenshots
Verdict
The clearest difference is rating: COMConnect at 4.6 against Genasys Protect's 2.6. COMConnect also leads on review sentiment (33% vs 9%). Genasys Protect's advantage is update cadence (every 5 weeks vs every 41 months) and chart position (#194 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
COMConnect holds the better App Store score, 4.6 against 2.6. Both are backed by a comparable volume of ratings — 21 and 81 respectively. Written reviews point the same way: 33% of COMConnect's written reviews are positive against 9% of Genasys Protect's.
COMConnect ships an update every 41 months, Genasys Protect every 5 weeks. The most recent releases landed on August 20, 2026 and September 21, 2026 respectively.
| Parameter | COMConnect | Genasys Protect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (21 ratings) — better | 2.6 (81 ratings) |
| Positive reviews | 33.3% of reviews — better | 8.6% of reviews |
| Number of ratings | 21 | 81 — better |
| Update frequency | Every 41 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #194 — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 17.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 144 MB | 37 MB |
| Age rating | 12+ | 4+ |
| Developer | Maui County | GENASYS |
Customer experience
COMConnect
Genasys Protect
Bugs and requests
COMConnect
Not enough reviews yet to summarise bugs or requests.
Genasys Protect
Reported bugs
10 issues- Start button inaccessible on various devices
- App freezes during setup
- Does not update events promptly
- Information is outdated
- Limited zone updates cause missed alerts
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- Does not save addresses consistently
- Battery drain issue
- Cannot get past notification screen
- Display too large for some screens
- App does not react properly to input
Requested features
6 requests- Update app for all devices
- Update city-level warnings
- Improve UX/UI design
- Ensure real-time emergency propagation
- Allow notification access
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- Save addresses consistently
In-app purchases
COMConnect
No in-app purchases
Genasys Protect
No in-app purchases
