myServicePro Field vs Work Management

This app is for field users of myServicePro, the premier work order automation solution. myServicePro is a web-based SaaS (Software as a Service) solution.

Cayenta’s Mobile Work Management (MWM) solution was designed exclusively for the utilities already using Cayenta’s CIS solution to allow workers to complete both service and work orders in the field. Field workers can remotely receive and close orders including attachments back to the Cayenta application in real time. This solution provides field workers with instant access to location, asset details, alerts, notifications and histories to allow them to make informed decisions with respect to the orders they are responsible for. Our design includes the ability for field workers to map the routes for their daily orders and even complete orders when they are out of network coverage areas. Our off-line functionality has the ability to send completed order data once a remote worker is back on-line. Optional GPS tracking lets you know exactly what each crew is up to and where. (Continued use of GPS running in the background can dramatically decrease battery life.)