易维帮助台 vs 掌上运维3.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
易维帮助台
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易维帮助台移动客户端为客服人员提供便利，随时随地处理工单，为客户提供服务。无论你身处何地，都能及时接收客户的服务请求，分派给你的工单，以及工单的最新回复。你不但可以用手机查询和回复工单，还可以与客户视频通话，了解现场状况，解决客户的问题。如果你正身处现场一线，你可以呼叫二线专家，请工作伙伴协助你一起处理问题，无论他们正在使用电脑还是手机。 如果你是一家服务商的客户，并且长期频繁地接受服务，我们建议你也安装易维帮助台移动客户端。借助它，你可以更方便地发起服务请求，查询处理进度，回复客服人员的回复，与客服人员视频通话。
掌上运维3.0
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实现运维监控信息收集和管理从分散到整体、从隔离到集中的转变，并进一步对信息进行统一展现、统一的收集、整合以及统计分析等，建立起面向企业整体的业务监测指标体系和管理体系，将运维管理重心从局部转向整体，从关注技术到关注业务，关注IT能力整体交付。 从产品部署、数据获取、数据间的关联分析、数据挖掘，到易于使用、灵活配置、人性化等，尽可能提高运维效率、解放生产力
Screenshots
Verdict
The clearest difference is update cadence: 易维帮助台 at fortnightly against 掌上运维3.0's every 6 weeks. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
易维帮助台 ships an update fortnightly, 掌上运维3.0 every 6 weeks. The most recent releases landed on October 12, 2026 and October 4, 2026 respectively.
| Parameter | 易维帮助台 | 掌上运维3.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 9.0 | 9.0 |
| Further details — not scored | ||
| Size | 22 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Ewei Could & Service Inc. | Shandong Rongwei Information Technology Co.,ltd. |
In-app purchases
易维帮助台
No in-app purchases
掌上运维3.0
No in-app purchases
