ITSupportPanel vs SyncroMSP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ITSupportPanel
This app provides clients of IT providers with direct access to their IT provider's resources. Registration is required using login details supplied by your IT provider. It's designed for seamless connection to managed IT services.
- Quick access to IT provider resources
- Registration with provider details
- Seamless connection to managed services
- Secure client portal
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ITSupportPanel is for use by clients of IT providers who use our service, this application allows quick access to IT provider resources via registration with details provided by your IT provider. NOTE: This application cannot be used unless your IT provider has given you the required activation & login information.
SyncroMSP
Manage your managed services business on the go. This app allows field technicians to handle tickets, invoices, and time tracking. Quickly check in and out of jobs, upload attachments, and process payments from anywhere.
- Ticket management
- Invoice processing
- Payment collection
- Field job check-in/check-out
- Time tracking
- Attachment uploads
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Syncro is your all-in-one platform for managing your managed services or similar business. Our (Lite) app enables you to work on tickets and invoices and more from the field. Quickly look up any of your open invoices, select a payment method, and take payment. You can use this as a field technician now too - one-tap "check-in" and "check-out" of a field job, upload attachments, and track time spent on tasks with ease. This app is free to use for all Syncro users.
Screenshots
Verdict
The clearest difference is rating: ITSupportPanel at 5.0 against SyncroMSP's 1.4. ITSupportPanel also leads on iOS requirement (10.0 vs 12.4). SyncroMSP's advantage is update cadence (every 3 weeks vs every 6 months) and ratings volume (10 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ITSupportPanel holds the better App Store score, 5.0 against 1.4. Both are backed by a comparable volume of ratings — 3 and 10 respectively.
ITSupportPanel ships an update every 6 months, SyncroMSP every 3 weeks. The most recent releases landed on June 1, 2026 and July 6, 2026 respectively.
| Parameter | ITSupportPanel | SyncroMSP |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 1.4 (10 ratings) |
| Positive reviews | — | 6.5% of reviews |
| Number of ratings | 3 | 10 — better |
| Update frequency | Every 6 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 10.0 — better | 12.4 |
| Further details — not scored | ||
| Size | 3 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | Invarosoft Pty Ltd | Servably, Inc |
Customer experience
ITSupportPanel
SyncroMSP
In-app purchases
ITSupportPanel
No in-app purchases
SyncroMSP
No in-app purchases
