Hey DAN (formerly Dial vs AI 2nd Line + Receptionist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hey DAN (formerly Dial
This app allows sales professionals to dictate CRM updates, meeting notes, and expenses directly into their system, saving significant administrative time. It also features business card scanning to manage contacts, enhancing productivity and mobility.
- Dictate CRM updates
- Analyze meeting notes
- Enter expenses
- Scan business cards
- Create/update contacts
- Assign follow-up tasks
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Hey DAN (formerly Dial-A-Note) is the premiere Voice to CRM solution. Join the 10,000+ sales people who save 5+ hours/week on CRM admin time! Increase your productivity and mobility by dictating your CRM updates directly into the app and Hey DAN enters the information directly into the respective fields within your CRM. Hey DAN has effectively combined the latest technology and human expertise to bring you the most accurate and easy-to-use CRM note entry solution on the market. Reduce your time spent on administrative tasks with Hey DAN: • Speak your meeting notes and Hey DAN will analyze, enter them, assign a follow up task and/or update profiles. • Dictated expenses and Hey DAN will enter them into the expense management system of your choice. • Snap pictures of business cards and Hey DAN will create new contacts or update existing ones. Learn more at www.heydan.ai
AI 2nd Line + Receptionist
Get a dedicated second phone number managed by an AI receptionist. This assistant screens calls, takes messages, and can even make calls on your behalf. It also handles texts and can be customized with a name, personality, and specific knowledge.
- AI call screening and transcription
- AI-powered outbound calls
- Second local number for calls and texts
- Voicemail transcription
- Customizable AI assistant personality
- Contact syncing
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Your second phone number with a built-in AI receptionist. VaiA gives you a real local number for calls and texts — answered by an assistant that works for you. YOUR AI ANSWERS THE PHONE • Every call is screened live — watch the transcript scroll word by word • Whisper instructions mid-call ("ask what it's regarding") and your assistant says it naturally • Take over the call yourself with one tap, or let the AI take a message • Voicemails are recorded and transcribed automatically IT MAKES CALLS FOR YOU Tell your assistant "call the restaurant and book a table for four" — it dials, has the conversation, and reports back with the outcome. A REAL SECOND LINE • Send and receive texts from your VaiA number • Get alerts when texts arrive — with your assistant's quick read on what they want • Sync contacts so callers show up by name • Call your own number and your assistant briefs you on what you missed (passcode protected) MAKE IT YOURS • Name your assistant, set its personality and greeting, choose its voice • Add knowledge so it answers questions about you or your business • Pro: up to 3 lines, each with its own separate assistant Plans include monthly AI talk-time minutes (Base 100, Pro 300), with top-ups available. Subscriptions bill through your Apple ID and renew until cancelled. ——— Terms of Use (EULA): https://ai-second-line-api-production.up.railway.app/terms Privacy Policy: https://ai-second-line-api-production.up.railway.app/privacy
Screenshots
Verdict
The clearest difference is in-app purchases: Hey DAN (formerly Dial at none against AI 2nd Line + Receptionist's 3. Hey DAN (formerly Dial also leads on ratings volume (219 vs 1) and device support (3 vs 1). AI 2nd Line + Receptionist's advantage is update cadence (every 10 days vs monthly) and rating (5.0 vs 4.8). On price, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. AI 2nd Line + Receptionist sells 3 in-app purchases, starting at $14.99 per month. Hey DAN (formerly Dial asks for nothing beyond the download.
AI 2nd Line + Receptionist holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Hey DAN (formerly Dial has 219 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 90% of Hey DAN (formerly Dial's written reviews are positive against 100% of AI 2nd Line + Receptionist's.
Hey DAN (formerly Dial ships an update monthly, AI 2nd Line + Receptionist every 10 days. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | Hey DAN (formerly Dial | AI 2nd Line + Receptionist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (219 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 90.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 219 — better | 1 |
| Update frequency | Monthly | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 530 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | Civicom, Inc. | EString Software Corporation |
Customer experience
Hey DAN (formerly Dial
AI 2nd Line + Receptionist
In-app purchases
Hey DAN (formerly Dial
No in-app purchases
AI 2nd Line + Receptionist
- VaiA$14.991 Month
- VaiA Pro$39.991 Month
- 100 AI Minutes$9.99
Questions
Is Hey DAN (formerly Dial free?
Is AI 2nd Line + Receptionist free?
Which has better reviews, Hey DAN (formerly Dial or AI 2nd Line + Receptionist?
Do Hey DAN (formerly Dial or AI 2nd Line + Receptionist have ads?
Which is updated more often, Hey DAN (formerly Dial or AI 2nd Line + Receptionist?
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