Pacific Power vs Aurora
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pacific Power
Manage your electricity account on the go. Pay bills, report power outages, and receive real-time updates on restoration status. Stay informed with alerts for bill readiness and potential service interruptions.
- Pay bills
- Report power outages
- Check outage status
- Receive outage alerts
- View account balance
- Payment confirmations
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With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms. Features: • Report an outage or check the status of a previously reported outage for your home or business. • Get the latest outage details including estimated restoration time, crew status and cause of the outage. • Receive outage restoration alerts on your device to stay informed during a storm or service interruption. • Review your account balance. • Pay your bill quickly with your debit card, credit card or through your checking or savings account. • Receive payment confirmations and bill-ready alerts on your device. • Easily swipe between multiple electric accounts to pay bills and get outage details for each. • Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app. • Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels. Data charges may apply for notifications. Fees apply for debit and credit card payments.
Aurora
This app guides you through setting up and optimizing your broadband connection with specific devices. It offers step-by-step instructions for both Fixed Wireless and Home Broadband, including Wi-Fi 7 gateways. The app helps find optimal device placement and configure network settings for faster internet.
- Step-by-step setup guidance
- Fixed Wireless and Home Broadband support
- Wi-Fi 7 gateway setup
- QR code device pairing
- Signal strength analysis
- Wi-Fi network configuration
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The Aurora Device Assistant app is your all-in-one companion for setting up and optimising your broadband connection with NetComm devices. Whether you’re using Fixed Wireless or Home Broadband, Aurora helps ensure your home or office achieves the best possible broadband speeds. With intuitive, step-by-step guidance, Aurora simplifies the setup of both Fixed Wireless and Home Broadband gateways, including our latest Wi-Fi 7 gateway with WAN and VDSL support. Simply scan the QR code to pair your phone with the device and follow the guided setup flow. For Fixed Wireless devices, Aurora helps you find the ideal placement by analysing signal strength and obstructions for optimal connectivity. For Home Broadband users, Aurora supports setup for Ethernet (WAN) or VDSL connections, including configuring your Wi-Fi network, so you can set up your gateway with ease and get online faster.
Screenshots
Verdict
The clearest difference is rating: Aurora at 5.0 against Pacific Power's 1.8. Aurora also leads on review sentiment (33% vs 6%) and update cadence (every 2 months vs every 6 months). Pacific Power's advantage is ratings volume (162 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Aurora holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Pacific Power has 162 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 6% of Pacific Power's written reviews are positive against 33% of Aurora's.
Pacific Power ships an update every 6 months, Aurora every 2 months. The most recent releases landed on October 13, 2026 and October 10, 2026 respectively.
| Parameter | Pacific Power | Aurora |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (162 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 6.3% of reviews | 33.3% of reviews — better |
| Number of ratings | 162 — better | 1 |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 28 MB | 80 MB |
| Age rating | 4+ | 4+ |
| Developer | KUBRA Arizona, Inc. | NetComm Wireless Pty Ltd |
Customer experience
Pacific Power
Aurora
Bugs and requests
Pacific Power
Reported bugs
16 issues- Face ID authorization expires monthly
- Password reset email links non-functional
- Login credentials not saved despite settings
- Account activation loops indefinitely
- Password validation rejects valid passwords
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- UI elements overlap blocking input fields
- Usage history pages fail to load
- Data usage display errors
- Comment posting functionality broken
- App crashes on certain iOS versions
- Payments show as pending indefinitely
- Duplicate payment processing
- Account shows as inactive despite activation
- Password requirements unclear/inconsistent
- Biometric settings reset after logout
- App version update stuck in loop
Requested features
12 requests- Persistent biometric authentication
- Reliable password reset functionality
- Pending payment status indicators
- Payment history view
- Auto-pay setup capability
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- Apple Pay integration
- Extended billing history (more than 6 months)
- Dark mode option
- Better outage reporting UX
- Account settings management in app
- Email address update functionality
- Cost comparison with previous billing periods
Aurora
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pacific Power
No in-app purchases
Aurora
No in-app purchases
Questions
Is Pacific Power free?
Is Aurora free?
Which has better reviews, Pacific Power or Aurora?
Do Pacific Power or Aurora have ads?
Which is updated more often, Pacific Power or Aurora?
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