Pacific Power vs Access Albany
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pacific Power
Manage your electricity account on the go. Pay bills, report power outages, and receive real-time updates on restoration status. Stay informed with alerts for bill readiness and potential service interruptions.
- Pay bills
- Report power outages
- Check outage status
- Receive outage alerts
- View account balance
- Payment confirmations
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With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms. Features: • Report an outage or check the status of a previously reported outage for your home or business. • Get the latest outage details including estimated restoration time, crew status and cause of the outage. • Receive outage restoration alerts on your device to stay informed during a storm or service interruption. • Review your account balance. • Pay your bill quickly with your debit card, credit card or through your checking or savings account. • Receive payment confirmations and bill-ready alerts on your device. • Easily swipe between multiple electric accounts to pay bills and get outage details for each. • Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app. • Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels. Data charges may apply for notifications. Fees apply for debit and credit card payments.
Access Albany
Report non-emergency community issues in Albany and Dougherty County with this free app. Easily submit reports with photos or videos, track their progress, and help improve your community.
- Report non-emergency issues
- GPS location identification
- Upload photos/videos
- Track request status
- Wide range of reportable concerns
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The Access Albany 311 app makes reporting non-emergency issues in Albany and Dougherty County, Georgia, quick and convenient. This free, user-friendly app provides residents with an efficient way to report community issues immediately as they are discovered. Utilizing GPS technology, the app identifies your exact location and presents a selection of common issues to report. You can enhance your report by easily uploading pictures or videos and track your request from submission through to resolution. The Access Albany 311 app can be used to report a wide variety of concerns, including street maintenance needs, streetlight outages, damaged or fallen trees, abandoned vehicles, code enforcement issues, and much more. The City of Albany and Dougherty County greatly appreciate your involvement; your use of this app helps us maintain, enhance, and beautify our community.
Screenshots
Verdict
The clearest difference is rating: Access Albany at 5.0 against Pacific Power's 1.8. Pacific Power's advantage is ratings volume (182 vs 4) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Access Albany holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Pacific Power has 182 ratings behind it against 4, so its average is the more settled of the two.
| Parameter | Pacific Power | Access Albany |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (182 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 6.3% of reviews | — |
| Number of ratings | 182 — better | 4 |
| Update frequency | Every 6 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 28 MB | 141 MB |
| Age rating | 4+ | 12+ |
| Developer | KUBRA Arizona, Inc. | City of Albany (GA) |
Customer experience
Pacific Power
Access Albany
Bugs and requests
Pacific Power
Reported bugs
16 issues- Face ID authorization expires monthly
- Password reset email links non-functional
- Login credentials not saved despite settings
- Account activation loops indefinitely
- Password validation rejects valid passwords
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- UI elements overlap blocking input fields
- Usage history pages fail to load
- Data usage display errors
- Comment posting functionality broken
- App crashes on certain iOS versions
- Payments show as pending indefinitely
- Duplicate payment processing
- Account shows as inactive despite activation
- Password requirements unclear/inconsistent
- Biometric settings reset after logout
- App version update stuck in loop
Requested features
12 requests- Persistent biometric authentication
- Reliable password reset functionality
- Pending payment status indicators
- Payment history view
- Auto-pay setup capability
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- Apple Pay integration
- Extended billing history (more than 6 months)
- Dark mode option
- Better outage reporting UX
- Account settings management in app
- Email address update functionality
- Cost comparison with previous billing periods
Access Albany
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pacific Power
No in-app purchases
Access Albany
No in-app purchases
Questions
Is Pacific Power free?
Is Access Albany free?
Which has better reviews, Pacific Power or Access Albany?
Do Pacific Power or Access Albany have ads?
Other comparisons
