Thales HSE vs Thales Customer Support

Welcome to Thales app for reporting Safety Behavior Reports and Near Miss Reports and documenting Dynamic Risk Assessments. As part of our HSE obligations to provide and maintain a work environment that is safe and without risks to health, this application provides a quick and efficient way to identify and action hazards on site as they occur. We believe that the advantages will be instant communication of hazards and incidents on site and increased reporting, resulting in an increased ability to minimize and eliminate hazards for our team. We anticipate that this will lead to safer worksites for candidates and support the safety objectives of our clients. Please enter your name as username and a password to use the app for reporting. Please enter the default email you were given by your manager. We look forward to working with you towards improving safety on our worksites. The app is a customised version of the original HSEQ Free, developed by Mellora AS in Norway.

Thales’ companion mobile app to the Customer Support Portal allows registered users to create and manage support cases, track returns, and update their user profile via a mobile device. The mobile app provides basic functions that allow you to stay on top of case updates, track returns, and quickly open a new case when you cannot be connected to your computer for access to the full-featured web-based Customer Support Portal. User profile information can also be updated - including phone number, preferred contact method, date/time format, and time zone. You must be a registered user of the web-based Thales Customer Support Portal in order to use the mobile app. You will use these credentials to also log into the mobile app. After installing the app, tap the Thales icon to open it. Tap the + icon to add an Instance. In the ‘example’ field, enter the following: supportportal.thalesgroup.com The Nickname field can be skipped, if desired. After the Instance has been added, tap its name in the Instances list. On the Login page, enter your Support Portal User ID and Password and then tap the Login button.