Comparison

MyChart Bedside vs PatientHub

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart Bedside

This app provides hospitalized patients and their families access to care team information, clinical data, and health education. It allows for communication with the care team, viewing schedules, and accessing important health documents.

Highlights
  • View treatment team bios
  • Access patient education materials
  • See inpatient medications and lab results
  • Track patient schedule and tasks
  • Communicate with care team via chat
  • Access discharge planning information
  • Share clinical notes
Features
Read full description

MyChart Bedside is your portal for engaging with your care while admitted to the hospital. Empower yourself and your family with access to your care team, clinical data, and health education. MyChart Bedside uses your hospital’s medical record system to securely show you information, so check with your care team to see if the system supports it. Access MyChart Bedside in two ways: • Bedside in MyChart Mobile: use the MyChart app to access many Bedside features from your personal iPhone or iPad. • Bedside for tablet: give yourself the complete Bedside experience on an iPad, including features for contributing documentation and communicating with the care team. This application requires a hospital-provided or personal iPad. In both Bedside for tablet and Bedside in MyChart Mobile, you can see: • The treatment team with bios and role descriptions for each person. • Patient education. • Inpatient medications and lab results. • Hospital health issues. • Your patient schedule, including medication times, nursing tasks, surgeries, and more. • Inpatient questionnaires. • Dining menus and ordering options. • Inpatient video visits using Epic video visits. • Your hospital’s apps, websites, and other integrated content. • E-signature forms. (No signature pad needed.) • Bedside chat, for non-urgent messages to the care team. • Shared clinical notes. • Non-urgent requests. • Your options for continuing care post-discharge. • Friends and family access. • Discharge milestones. • Your after visit summary. In addition, in Bedside for tablet, you can use these communication and documentation features: • Personal audio, video, or text notes. Note that what you can see and do within the MyChart Bedside app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To learn more about MyChart Bedside, check out this introductory video: https://www.youtube.com/watch?v=bNQu_mnFt7s Have feedback about the app? Email us at mychartsupport@epic.com.

About

PatientHub

Manage your dialysis treatment and stay connected with your care team. Track your progress, access lab results, and communicate securely. This app empowers you to actively participate in your kidney disease management.

Highlights
  • Secure messaging with care team
  • Access lab results and trends
  • Electronic flow sheet submission
  • View historical treatment data
  • Order and track supplies
  • View medications
  • Access kidney disease community
Features
Read full description

Tracking your treatment data and trends can help you make healthier choices and thrive on dialysis. With PatientHub, you and your care team can easily check your progress and stay connected. Stay active in managing your care: - Exchange secure messages and attachments with your care team - Access lab results and see trends - Submit flow sheets electronically - View your historical treatment data - Order and track supplies - View medications - Access an online community of others living with kidney disease For more dialysis and kidney care tools and resources visit https://www.freseniuskidneycare.com Minimum supported iOS version 11.1

Screenshots

PatientHub4 screens

Verdict

The call

The clearest difference is rating: PatientHub at 2.4 against MyChart Bedside's 1.7. PatientHub also leads on ratings volume (79 vs 6) and device support (3 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PatientHub holds the better App Store score, 2.4 against 1.7. That said, the two scores are not equally well evidenced: PatientHub has 79 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of MyChart Bedside's written reviews are positive against 8% of PatientHub's.

UpkeepUpdate frequency

MyChart Bedside ships an update every 2 months, PatientHub every 6 weeks. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.

Scorecard4 real differences · 6 level
MyChart Bedside versus PatientHub: the parameters behind the verdict, then further details
ParameterMyChart BedsidePatientHub
PriceFreeFree
Rating1.7 (6 ratings)2.4 (79 ratings) — better
Positive reviews0.0% of reviews7.7% of reviews — better
Number of ratings679 — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPhone, iPad, iPod — better
Requires iOS18.013.0 — better
Further details — not scored
Size50 MB63 MB
Age rating17+17+
DeveloperEpicFresenius Medical Care North America

Customer experience

MyChart Bedside

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

PatientHub

All ratings76 ratings
Positive26.3%
Neutral15.8%
Negative57.9%
Written reviews39 reviews
Positive7.7%
Neutral20.5%
Negative71.8%

In-app purchases

None

MyChart Bedside

No in-app purchases

None

PatientHub

No in-app purchases

Questions

Is MyChart Bedside free?
MyChart Bedside is free to download, with no in-app purchases.
Is PatientHub free?
PatientHub is free to download, with no in-app purchases.
Which has better reviews, MyChart Bedside or PatientHub?
PatientHub is rated higher. MyChart Bedside averages 1.7 out of 5 from 6 ratings, while PatientHub averages 2.4 from 79 ratings.
Do MyChart Bedside or PatientHub have ads?
Neither MyChart Bedside nor PatientHub shows ads.
Which is updated more often, MyChart Bedside or PatientHub?
MyChart Bedside ships an update every 2 months, and PatientHub every 6 weeks. Most recently, MyChart Bedside was updated on October 23, 2026 and PatientHub on October 22, 2026.

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