Comparison

MyChart Bedside vs CareLink SmartSync™ US

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart Bedside

This app provides hospitalized patients and their families access to care team information, clinical data, and health education. It allows for communication with the care team, viewing schedules, and accessing important health documents.

Highlights
  • View treatment team bios
  • Access patient education materials
  • See inpatient medications and lab results
  • Track patient schedule and tasks
  • Communicate with care team via chat
  • Access discharge planning information
  • Share clinical notes
Features
Read full description

MyChart Bedside is your portal for engaging with your care while admitted to the hospital. Empower yourself and your family with access to your care team, clinical data, and health education. MyChart Bedside uses your hospital’s medical record system to securely show you information, so check with your care team to see if the system supports it. Access MyChart Bedside in two ways: • Bedside in MyChart Mobile: use the MyChart app to access many Bedside features from your personal iPhone or iPad. • Bedside for tablet: give yourself the complete Bedside experience on an iPad, including features for contributing documentation and communicating with the care team. This application requires a hospital-provided or personal iPad. In both Bedside for tablet and Bedside in MyChart Mobile, you can see: • The treatment team with bios and role descriptions for each person. • Patient education. • Inpatient medications and lab results. • Hospital health issues. • Your patient schedule, including medication times, nursing tasks, surgeries, and more. • Inpatient questionnaires. • Dining menus and ordering options. • Inpatient video visits using Epic video visits. • Your hospital’s apps, websites, and other integrated content. • E-signature forms. (No signature pad needed.) • Bedside chat, for non-urgent messages to the care team. • Shared clinical notes. • Non-urgent requests. • Your options for continuing care post-discharge. • Friends and family access. • Discharge milestones. • Your after visit summary. In addition, in Bedside for tablet, you can use these communication and documentation features: • Personal audio, video, or text notes. Note that what you can see and do within the MyChart Bedside app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To learn more about MyChart Bedside, check out this introductory video: https://www.youtube.com/watch?v=bNQu_mnFt7s Have feedback about the app? Email us at mychartsupport@epic.com.

About

CareLink SmartSync™ US

This application allows clinicians to remotely program and manage implantable medical devices. It provides access to device settings, pacing system analysis, and data reporting tools for use in clinical settings.

Highlights
  • Bluetooth connectivity
  • Tablet connectivity tools
  • Data export
  • App software updates
  • Pacing system analysis
  • Implantable device programming
Read full description

The portable Medtronic CareLink SmartSync™ Device Manager allows clinicians to make programming changes to implantable devices in the operating suite or follow up clinic. The CareLink SmartSync™ Device Manager includes the CareLink SmartSync™ device manager app, CareLink SmartSync™ PSA app (pacing system analyzer), patient connector, base, and an Apple iPad®.* The device manager app is the primary interface of the device manager. The device manager app provides access to the implantable device apps and to the CareLink SmartSync PSA (Pacing System Analyzer) Application. This application includes the following features: • Bluetooth®* connectivity to communicate with the base and patient connector1 • Tablet connectivity tools for sharing and printing reports • Ability to export data • Ability to update the device manager app software using an Internet connection • Access to the CareLink SmartSync PSA (Pacing System Analyzer) application (referred to as the analyzer) to assess the pacing and sensing performance of the cardiac lead system during the implant of an implantable cardiac device • Access to implantable device apps, which communicate with implantable devices and allow the user to program the implantable device settings and view stored implanted device data The device manager is intended for use by healthcare professionals or Medtronic representatives in a clinical or hospital environment. * For tablet specifications, please consult www.medtronic.com/manuals. † For device compatibility, please consult www.medtronic.com/manuals.

Verdict

The call

The clearest difference is review sentiment: CareLink SmartSync™ US at 50% against MyChart Bedside's 0%. CareLink SmartSync™ US also leads on rating (3.8 vs 1.7). MyChart Bedside's advantage is update cadence (every 2 months vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CareLink SmartSync™ US holds the better App Store score, 3.8 against 1.7. Both are backed by a comparable volume of ratings — 6 and 16 respectively. Written reviews point the same way: 0% of MyChart Bedside's written reviews are positive against 50% of CareLink SmartSync™ US's.

UpkeepUpdate frequency

MyChart Bedside ships an update every 2 months, CareLink SmartSync™ US every 4 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard3 real differences · 7 level
MyChart Bedside versus CareLink SmartSync™ US: the parameters behind the verdict, then further details
ParameterMyChart BedsideCareLink SmartSync™ US
PriceFreeFree
Rating1.7 (6 ratings)3.8 (16 ratings) — better
Positive reviews0.0% of reviews50.0% of reviews — better
Number of ratings616 — better
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPad
Requires iOS18.017.0 — better
Further details — not scored
Size50 MB304 MB
Age rating17+17+
DeveloperEpicMedtronic, Inc.

Customer experience

MyChart Bedside

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

CareLink SmartSync™ US

All ratings16 ratings
Positive68.8%
Neutral0.0%
Negative31.3%
Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

MyChart Bedside

No in-app purchases

None

CareLink SmartSync™ US

No in-app purchases

Questions

Is MyChart Bedside free?
MyChart Bedside is free to download, with no in-app purchases.
Is CareLink SmartSync™ US free?
CareLink SmartSync™ US is free to download, with no in-app purchases.
Which has better reviews, MyChart Bedside or CareLink SmartSync™ US?
CareLink SmartSync™ US is rated higher. MyChart Bedside averages 1.7 out of 5 from 6 ratings, while CareLink SmartSync™ US averages 3.8 from 16 ratings.
Do MyChart Bedside or CareLink SmartSync™ US have ads?
Neither MyChart Bedside nor CareLink SmartSync™ US shows ads.
Which is updated more often, MyChart Bedside or CareLink SmartSync™ US?
MyChart Bedside ships an update every 2 months, and CareLink SmartSync™ US every 4 months. Most recently, MyChart Bedside was updated on November 1, 2026 and CareLink SmartSync™ US on November 2, 2026.

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